About Emtropy Labs
Emtropy Labs is a Technology company based in Burlington (United States) founded in 2016, and was acquired by SupportLogic in January 2023. Employee and customer feedback is managed via AI-powered tools. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Conversational Analytics.
Company details
Emtropy Labs was founded in 2016 and is based in Burlington, United States. Operations focus on an AI-driven platform for handling employee and customer feedback within the HR technology sector. Feedback collection occurs through AI bots connected to channels such as email and Slack. Machine learning analytics are applied to produce performance insights that support organizational decision-making processes.
- Headquarters Burlington, United States
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website emtropylabs.com
- Social LinkedIn X
- Acquired by SupportLogic (Jan 2023)
- Investors
- Acquired bySupportLogic
(Jan 2023)
Investors in Emtropy Labs
Emtropy Labs has secured backing from 1 investor. Prominent investors backing the company include SupportLogic.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provider of predictive analytic tools for analyzing customer health and retention | 2016 | supportlogic.com | San Jose, United States |
Investor details for Emtropy Labs
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People of Emtropy Labs
1 people are tracked at Emtropy Labs (1 in leadership).
| Name | Role | Group |
|---|---|---|
Harish | CEO | Leadership |
Complete people profiles for Emtropy Labs
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Timeline of Emtropy Labs
2 dated milestones of Emtropy Labs across 7 years, from founding to its latest funding, stage changes and deals.
- Founded Emtropy Labs is founded.
- Exit Acquired by SupportLogic.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Emtropy Labs (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about Emtropy Labs
Emtropy Labs was founded in 2016.
Emtropy Labs is headquartered in Burlington, United States. It is registered at Burlington, Vermont, United States.
Emtropy Labs was founded in 2016 and is based in Burlington, United States. Operations focus on an AI-driven platform for handling employee and customer feedback within the HR technology sector. Feedback collection occurs through AI bots connected to channels such as email and Slack. Machine learning analytics are applied to produce performance insights that support organizational decision-making processes.
Emtropy Labs has 1 investor. Key investors include SupportLogic.
Yes. Emtropy Labs was acquired by SupportLogic in January 2023.