About Flip CX
Flip CX is a Technology company based in New York (United States) founded in 2015 by Sam Krut, Jacob Cooper, and Brian Schiff. AI voice assistants are developed for enterprise customer support. Flip CX has raised $29.37 million across 4 funding rounds from investors including Bullpen Capital, ScOp Venture Capital and eLab. Its chief executive, as recorded, is Brian Schiff. Its website flipcx.com draws about 20 thousand monthly visits. Flip CX offers products and services including Voice AI Platform and Analytics Dashboard. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support. Its legal entity is Flip CX, Inc. Its competitors include Gong, Pindrop Security and Satisfilabs; 3 of its 3 listed competitors have raised funding.
Company details
Flip CX was founded in 2015 in New York, United States, and operates in the AI sector focused on customer experience solutions. AI-based voice assistants are integrated with existing enterprise systems to generate support tickets and call transcriptions for agents. Instant resolutions are provided to customers, while connections to human agents are facilitated upon request, thereby streamlining operations in customer service.
- Total Equity Funding$29.37M (USD)
in 4 rounds
- Latest Funding Round$20M (USD), Series A
Jan 2026
- InvestorsBullpen Capital
& 6 more
Products & Services of Flip CX
Flip CX offers a comprehensive portfolio of products and services, including Voice AI Platform and Analytics Dashboard.
Automates phone calls for efficient customer interactions.
Displays detailed call data to enhance business performance tracking.
Apps and channels of Flip CX
its YouTube channel FLIP CX has 65 subscribers and 30 videos.
Videos from Flip CX
The most watched videos on Flip CX's YouTube channel, FLIP CX (65 subscribers). Click a video to play it here.
More on FLIP CX.
Funding Insights of Flip CX
Flip CX has successfully raised a total of $29.37M across 4 strategic funding rounds. The most recent funding activity was a Series A round of $20 million completed in January 2026. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $29.37M
- Total Rounds 4
- Last Round Series A — $20M
- Investors Count 7
All 4 funding rounds of Flip CX with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2026 | $20M | Series A | – | Next Coast Ventures, Ridge Ventures | |
| Dec 2021 | $7.37M | Seed | – | Bullpen Capital, ScOp Venture Capital | – |
| Jun 2019 | $2M | Seed | – | – | – |
| Apr 2016 | Seed | – | eLab | – |
7 investors in total: 7 institutional.
Investors in Flip CX
Flip CX has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Bullpen Capital, ScOp Venture Capital and eLab.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Seed & early stage tech-focused venture capital firm investing in the US and Canada | bullpencap.com | San Francisco, United States | ||
Investments in SaaS startups are made by ScOp Venture Capital. | scopvc.com | Santa Barbara, United States | ||
Startup acceleration and incubation are facilitated by Cornell-backed eLab. | elabstartup.com | Ithaca, United States | ||
| nextcoastventures.com | ||||
| ridge.vc | ||||
| datapointcapital.com | ||||
| forumvc.com |
Investor details for Flip CX
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- Complete investor list
- Round participation
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People of Flip CX
8 people are tracked at Flip CX (7 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Sam Krut | Co-Founder & CRO | Leadership |
Jacob Cooper | Co-Founder & CTO | Leadership |
Brian Schiff | Co-Founder & CEO | Leadership |
Shawn Li | Vice President Of Demand & Partnerships | Leadership |
Kristina Keene | Director Of Brand & Content | Leadership |
Will van der Linde | Vice President of Transportation | Leadership |
Eugene Bann | Head Of Artificial Intelligence | Leadership |
James Parry⚡️ | Brand Ambassador | Team |
Complete people profiles for Flip CX
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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Timeline of Flip CX
3 dated milestones of Flip CX across 11 years, from founding to its latest funding, stage changes and deals.
- Founded Flip CX is founded.
- Funding First funding round.
- Funding Latest funding round, Series A, of $20.0M.
Competitors of Flip CX
Flip CX has 3 listed competitors in our database, 3 of them funded. They include Gong, Pindrop Security and Satisfilabs.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| gong.io | 2015 | San Francisco, United States | $584M | 619 | Revenue intelligence solutions are delivered for sales and marketing teams. | |
| pindrop.com | 2011 | Atlanta, United States | $232.2M | Phone fraud is detected and mitigated via call attribute analysis. | ||
| satisfilabs.com | 2018 | New York, United States | $6.34M | Consumer insights are delivered via AI-driven data analysis. |
Detailed competitors of Flip CX
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Verified entity values are shown only after access is granted.
Web traffic of Flip CX
The website of Flip CX (flipcx.com) receives about 20.3K visits a month and ranks #1,698,562 among all websites worldwide, #7,576 in Marketing and Advertising.
- Monthly visits20.3K
▲ 54% vs previous month
- Unique visitors5.7K
per month
- Global rank#1,698,562
among all websites
- Category rank#7,576
Business and Consumer Services · Marketing and Advertising
- Bounce rate40%
- Pages per visit2.2
- Average visit21 sec
- DevicesDesktop 35% · Mobile 65%
Top companies in Chatbots
3 companies that operate in the same segment as Flip CX (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | 325 |
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Related news about Flip Cx
Complete news archive for Flip CX
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Frequently Asked Questions about Flip CX
Flip CX was founded in 2015 and raised its 1st funding round 1 year after it was founded.
Flip CX is headquartered in New York, United States. It is registered at New York, New York, United States.
Brian Schiff is the CEO of Flip CX, as recorded in our data. They have also founded this company.
Flip CX is a funded company, having raised a total of $29.37M across 4 funding rounds to date.
Flip CX was founded in 2015 in New York, United States, and operates in the AI sector focused on customer experience solutions. AI-based voice assistants are integrated with existing enterprise systems to generate support tickets and call transcriptions for agents. Instant resolutions are provided to customers, while connections to human agents are facilitated upon request, thereby streamlining operations in customer service.
Flip CX's top competitors include Gong, Pindrop Security and Satisfilabs.
Flip CX offers Voice AI Platform and Analytics Dashboard.
Flip CX has 7 investors. Key investors include Bullpen Capital, ScOp Venture Capital, eLab, Next Coast Ventures, and Ridge Ventures.
Flip CX operates through Flip Cx, Inc..