About Flip CX
Flip CX is a company based in New York (United States) founded in 2015 by Sam Krut, Jacob Cooper, and Brian Schiff.. Flip CX has raised $29.37 million across 4 funding rounds from investors including Bullpen Capital, ScOp Venture Capital and eLab. Flip CX offers products and services including Voice AI Platform and Analytics Dashboard. Flip CX operates in a competitive market with competitors including Gong, LeadDesk, Pindrop Security, Ada and TrustYou, among others.
- Headquarter New York, United States
- Founders Sam Krut, Jacob Cooper, Brian Schiff
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Flip Cx, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$29.37 M (USD)
in 4 rounds
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Latest Funding Round
$20 M (USD), Series A
Jan 13, 2026
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Investors
Bullpen Capital
& 6 more
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Employee Count
Employee Count
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Products & Services of Flip CX
Flip CX offers a comprehensive portfolio of products and services, including Voice AI Platform and Analytics Dashboard. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates phone calls for efficient customer interactions.
Displays detailed call data to enhance business performance tracking.
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Funding Insights of Flip CX
Flip CX has successfully raised a total of $29.37M across 4 strategic funding rounds. The most recent funding activity was a Series A round of $20 million completed in January 2026. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series A — $20.0M
- First Round First Round
- Investors Count 7
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan, 2026 | Amount | Series A - Flip CX | Valuation | Next Coast Ventures , Ridge Ventures | |
| Dec, 2021 | Amount | Seed - Flip CX | Valuation | Bullpen Capital , ScOp Venture Capital |
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| Jun, 2019 | Amount | Seed - Flip CX | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Flip CX
Flip CX has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Bullpen Capital, ScOp Venture Capital and eLab. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Seed & early stage tech-focused venture capital firm investing in the US and Canada
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Founded Year | Domain | Location | |
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Investments in SaaS startups are made by ScOp Venture Capital.
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Founded Year | Domain | Location | |
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Startup acceleration and incubation are facilitated by Cornell-backed eLab.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Flip CX
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Flip CX
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Flip Cx Comparisons
Competitors of Flip CX
Flip CX operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Gong, LeadDesk, Pindrop Security, Ada and TrustYou, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Revenue intelligence solutions are delivered for sales and marketing teams.
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| domain | founded_year | HQ Location |
Outbound calling software is offered by LeadDesk for sales automation.
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| domain | founded_year | HQ Location |
Phone fraud is detected and mitigated via call attribute analysis.
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| domain | founded_year | HQ Location |
AI chatbots for customer experience automation are provided.
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| domain | founded_year | HQ Location |
Cloud-based reputation management solutions are offered for hospitality industries.
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| domain | founded_year | HQ Location |
Cognigy is recognized for developing conversational AI solutions for customer service.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Flip Cx
Frequently Asked Questions about Flip CX
When was Flip CX founded?
Flip CX was founded in 2015 and raised its 1st funding round 1 year after it was founded.
Where is Flip CX located?
Flip CX is headquartered in New York, United States. It is registered at New York, New York, United States.
Who is the current CEO of Flip CX?
Brian Schiff is the current CEO of Flip CX. They have also founded this company.
Is Flip CX a funded company?
Flip CX is a funded company, having raised a total of $29.37M across 4 funding rounds to date. The company's 1st funding round was a Seed of $2M, raised on Apr 14, 2016.
What does Flip CX do?
Flip CX was founded in 2015 in New York, United States, and operates in the AI sector focused on customer experience solutions. AI-based voice assistants are integrated with existing enterprise systems to generate support tickets and call transcriptions for agents. Instant resolutions are provided to customers, while connections to human agents are facilitated upon request, thereby streamlining operations in customer service.
Who are the top competitors of Flip CX?
Flip CX's top competitors include Gong, Ada and Pindrop Security.
What products or services does Flip CX offer?
Flip CX offers Voice AI Platform and Analytics Dashboard.
Who are Flip CX's investors?
Flip CX has 7 investors. Key investors include Bullpen Capital, ScOp Venture Capital, eLab, Next Coast Ventures, and Ridge Ventures.
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