Satisfilabs

New York, United States Founded: 2018 • Age: 8 yrs
Consumer insights are delivered via AI-driven data analysis.
Annual revenue - Latest available
Total funding $6.3M 4 rounds
Employees - Tracked headcount
Investors 7 Known backers
Products 3 Services tracked
Competitors 11 Brand Intelligence

About Satisfilabs

Satisfilabs is a company based in New York (United States) founded in 2018 by Randall Newman and Don White. Satisfilabs has raised $6.34 million across 4 funding rounds from investors including Google, MLB and Techstars. Satisfilabs has completed 1 acquisition, including Factoreal. Satisfilabs offers products and services including AI Agent Engine, Live Agent Engine, and Marketing Engine. Satisfilabs operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

  • Headquarter New York, United States
  • Founders Randall Newman, Don White
  • Sectors
    Technology
  • Phone
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  • Website
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  • Social
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Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Marketing, Adtech & Commerce Technology Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $6.34 M (USD)

    in 4 rounds

  • Latest Funding Round
    $3.34 M (USD), Series A

    Aug 15, 2022

  • Investors
    Google

    & 6 more

  • Employee Count
    Not available
  • Investments & Acquisitions
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Products & Services of Satisfilabs

Satisfilabs offers a comprehensive portfolio of products and services, including AI Agent Engine, Live Agent Engine, and Marketing Engine.

Product name locked
Category locked
Primary

Automates scalable, on-brand conversations for customer queries and support

Product name locked
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Facilitates seamless transitions from AI to human agents for complex interactions

Product name locked
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Manages outbound campaigns through email, SMS, and WhatsApp for engagement

People of Satisfilabs

Headcount 10-50
Employee Profiles 22
Employee Profiles
People
Don White
CEO & Co-Founder
People
Danika Wong
CMO
People
Bruce Ledbetter
Senior Director Of Software Engineering
People
Jonathon Scott
VP

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Funding Insights of Satisfilabs

Satisfilabs has successfully raised a total of $6.34M across 4 strategic funding rounds. The most recent funding activity was a Series A round of $3.34 million completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Satisfilabs

Satisfilabs has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Google, MLB and Techstars.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Venture capital investments are provided to early-stage tech startups.
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Startups are accelerated globally without sector restrictions through structured programs.
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A technology company offering products and services, including search engine, cloud computing, advertising, email, productivity software, and more
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Investor details for Satisfilabs

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Satisfilabs

Satisfilabs has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Factoreal.

Investments
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Investment portfolio details for Satisfilabs

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
Omnichannel customer engagement is enabled via integrated marketing tools.
Locked Locked 2019 Locked
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Complete acquisition details for Satisfilabs

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  • Domains and locations

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Financial Statements - Satisfilabs

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Detailed financials for Satisfilabs

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  • Profit trends
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Satisfilabs Comparisons

Satisfilabs Primary company
Description
Consumer insights are delivered via AI-driven data analysis.
Location
New York, United States
Founded Year
2018
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
Premium access

Peer comparison for Satisfilabs

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  • Headcount comparison
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Competitors of Satisfilabs

Satisfilabs operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer experience management software is provided for brands.
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AI-powered conversation intelligence and automation are provided for contact centers.
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Tools for customer engagement across multiple channels are provided.
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Detailed competitors of Satisfilabs

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  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

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Latest news on Satisfilabs

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Complete news archive for Satisfilabs

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Satisfilabs

Satisfilabs was founded in 2018 and raised its 1st funding round 1 year after it was founded.

Satisfilabs is headquartered in New York, United States. It is registered at New York, New York, United States.

Don White is the current CEO of Satisfilabs. They have also founded this company.

Satisfilabs is a funded company, having raised a total of $6.34M across 4 funding rounds to date.

Satisfilabs was founded in 2018 in New York, United States. An AI-based platform is operated to provide consumer insight solutions across sectors such as hospitality, tourism, entertainment, and retail. Structured and unstructured data are processed using artificial intelligence to support customer engagement, insight generation, and sales activities. Natural language processing technology is applied to analyze customer conversations and interactions.

Satisfilabs's top competitors include Twilio, Freshworks and Dialpad.

Satisfilabs offers AI Agent Engine, Live Agent Engine, and Marketing Engine.

Satisfilabs has made 1 acquisition, including Factoreal.

Satisfilabs has 7 investors. Key investors include Google, MLB, Techstars, Red Light Management, and Florida Funders.

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