About Satisfilabs
Satisfilabs is a company based in New York (United States) founded in 2018 by Randall Newman and Don White.. Satisfilabs has raised $6.34 million across 4 funding rounds from investors including Google, MLB and Techstars. Satisfilabs has completed 1 acquisition, including Factoreal. Satisfilabs offers products and services including AI Agent Engine, Live Agent Engine, and Marketing Engine. Satisfilabs operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
- Headquarter New York, United States
- Founders Randall Newman, Don White
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Sectors
Technology
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Phone
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Website
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Social
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Products & Services of Satisfilabs
Satisfilabs offers a comprehensive portfolio of products and services, including AI Agent Engine, Live Agent Engine, and Marketing Engine. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates scalable, on-brand conversations for customer queries and support
Facilitates seamless transitions from AI to human agents for complex interactions
Manages outbound campaigns through email, SMS, and WhatsApp for engagement
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Funding Insights of Satisfilabs
Satisfilabs has successfully raised a total of $6.34M across 4 strategic funding rounds. The most recent funding activity was a Series A round of $3.34 million completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series A — $3.3M
- First Round First Round
- Investors Count 7
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Aug, 2022 | Amount | Series A - Satisfilabs | Valuation |
investors |
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| Sep, 2021 | Amount | Series A - Satisfilabs | Valuation | Florida Funders , Google | |
| Oct, 2019 | Amount | Seed - Satisfilabs | Valuation | Google Assistant Investments |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Satisfilabs
Satisfilabs has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Google, MLB and Techstars. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital investments are provided to early-stage tech startups.
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Startups are accelerated globally without sector restrictions through structured programs.
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A technology company offering products and services, including search engine, cloud computing, advertising, email, productivity software, and more
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Satisfilabs
Satisfilabs has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Factoreal. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Omnichannel customer engagement is enabled via integrated marketing tools.
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Satisfilabs
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Satisfilabs Comparisons
Competitors of Satisfilabs
Satisfilabs operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Satisfilabs
Frequently Asked Questions about Satisfilabs
When was Satisfilabs founded?
Satisfilabs was founded in 2018 and raised its 1st funding round 1 year after it was founded.
Where is Satisfilabs located?
Satisfilabs is headquartered in New York, United States. It is registered at New York, New York, United States.
Who is the current CEO of Satisfilabs?
Don White is the current CEO of Satisfilabs. They have also founded this company.
Is Satisfilabs a funded company?
Satisfilabs is a funded company, having raised a total of $6.34M across 4 funding rounds to date.
What does Satisfilabs do?
Satisfilabs was founded in 2018 in New York, United States. An AI-based platform is operated to provide consumer insight solutions across sectors such as hospitality, tourism, entertainment, and retail. Structured and unstructured data are processed using artificial intelligence to support customer engagement, insight generation, and sales activities. Natural language processing technology is applied to analyze customer conversations and interactions.
Who are the top competitors of Satisfilabs?
Satisfilabs's top competitors include Twilio, Freshworks and Dialpad.
What products or services does Satisfilabs offer?
Satisfilabs offers AI Agent Engine, Live Agent Engine, and Marketing Engine.
How many acquisitions has Satisfilabs made?
Satisfilabs has made 1 acquisition, including Factoreal.
Who are Satisfilabs's investors?
Satisfilabs has 7 investors. Key investors include Google, MLB, Techstars, Red Light Management, and Florida Funders.
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