About Satisfilabs
Satisfilabs is a company based in New York (United States) founded in 2018 by Randall Newman and Don White. Satisfilabs has raised $6.34 million across 4 funding rounds from investors including Google, MLB and Techstars. Satisfilabs has completed 1 acquisition, including Factoreal. Satisfilabs offers products and services including AI Agent Engine, Live Agent Engine, and Marketing Engine. Satisfilabs operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
- Headquarter New York, United States
- Founders Randall Newman, Don White
- SectorsTechnology
- Phone•••• ••••
- Website satisfilabs.com
- Social LinkedIn X Facebook
Products & Services of Satisfilabs
Satisfilabs offers a comprehensive portfolio of products and services, including AI Agent Engine, Live Agent Engine, and Marketing Engine.
Automates scalable, on-brand conversations for customer queries and support
Facilitates seamless transitions from AI to human agents for complex interactions
Manages outbound campaigns through email, SMS, and WhatsApp for engagement
Funding Insights of Satisfilabs
Satisfilabs has successfully raised a total of $6.34M across 4 strategic funding rounds. The most recent funding activity was a Series A round of $3.34 million completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $6.34M
- Total Rounds 4
- Last Round Series A — $3.34M
- Investors Count 7
All 4 funding rounds of Satisfilabs with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug 2022 | $3.34M | Series A | – | – | – |
| Sep 2021 | $3M | Series A | – | Florida Funders, Google | |
| Oct 2019 | – | Seed | – | Google Assistant Investments | – |
| Apr 2019 | – | Seed | – | MLB |
7 investors in total: 7 institutional.
Investors in Satisfilabs
Satisfilabs has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Google, MLB and Techstars.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investments are provided to early-stage tech startups. | – | floridafunders.com | Tampa, United States | |
Startups are accelerated globally without sector restrictions through structured programs. | 2006 | techstars.com | New York, United States | |
A technology company offering products and services, including search engine, cloud computing, advertising, email, productivity software, and more | 1998 | google.com | Mountain View, United States | |
Professional baseball leagues and matches are organized nationwide. | 1876 | mlb.com | New York, United States | |
A platform is operated to support high-growth sports and media companies. | – | sportsloft.co | - | |
- | – | developers.google.com/actions/assistant-investments | - | |
Provider of artist management services | 1991 | redlightmanagement.com | Charlottesville, United States |
Investor details for Satisfilabs
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Satisfilabs
23 people are tracked at Satisfilabs (15 in leadership, 8 in team).
| Name | Role | Group |
|---|---|---|
Randall Newman | Co-Founder | Leadership |
Don White | Co-Founder & CEO | Leadership |
Danika Wong | CMO | Leadership |
Bruce Ledbetter | Senior Director Of Software Engineering | Leadership |
Jonathon Scott | VP | Leadership |
Suri Subramanian | Chief Technology Officer | Leadership |
Ed Hagan | CFO & COO | Leadership |
Matt Howard | Product Manager, Head Of Analytics | Leadership |
Coralie Cojot | Head Of Product | Leadership |
Randy Newman | Chief Product Officer | Leadership |
Jake Liebler | Head Of Customer Success | Leadership |
Jon Scott | Head, Revenue Operations | Leadership |
Aditya Dhruva | Head, Data | Leadership |
Micah Hollingworth | Head, Entertainment & International | Leadership |
Ravi Kenchappa | Head, Product, Marketing Engine | Leadership |
Marco Medugno | Product Manager, Analytics & Insights | Team |
Anirudh Mv | Technical Lead | Team |
Matt Rothman | International Business Development Strategy | Team |
Scott Dressler | Senior Manager, Revenue Marketing | Team |
Aliona Margulis | Senior Product Marketing Manager | Team |
3 more people are available in the full profile.
Complete people profiles for Satisfilabs
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Satisfilabs
Satisfilabs has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Factoreal.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Omnichannel customer engagement is enabled via integrated marketing tools. | factoreal.com | Jacksonville, United States | 2019 | Jun 2024 | •••• |
Complete acquisition details for Satisfilabs
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Satisfilabs
4 dated milestones of Satisfilabs across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Satisfilabs is founded.
- Funding First funding round.
- Funding Latest funding round, Series A, of $3.3M.
- Acquisition Acquires Factoreal.
Competitors of Satisfilabs
Satisfilabs operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| kore.ai | 2013 | Orlando, United States | $234.28M | – | Conversational and generative AI platforms are provided for businesses. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of Satisfilabs
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Satisfilabs
The website of Satisfilabs (satisfilabs.com) receives about 12.8K visits a month.
- Monthly visits12.8K
▲ 1.2% vs previous month
Latest news on Satisfilabs
Complete news archive for Satisfilabs
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Satisfilabs
10 companies that operate in the same segment as Satisfilabs (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Satisfilabs
Satisfilabs was founded in 2018 and raised its 1st funding round 1 year after it was founded.
Satisfilabs is headquartered in New York, United States. It is registered at New York, New York, United States.
Don White is the current CEO of Satisfilabs. They have also founded this company.
Satisfilabs is a funded company, having raised a total of $6.34M across 4 funding rounds to date.
Satisfilabs was founded in 2018 in New York, United States. An AI-based platform is operated to provide consumer insight solutions across sectors such as hospitality, tourism, entertainment, and retail. Structured and unstructured data are processed using artificial intelligence to support customer engagement, insight generation, and sales activities. Natural language processing technology is applied to analyze customer conversations and interactions.
Satisfilabs's top competitors include Twilio, Freshworks and Dialpad.
Satisfilabs offers AI Agent Engine, Live Agent Engine, and Marketing Engine.
Satisfilabs has made 1 acquisition, including Factoreal.
Satisfilabs has 7 investors. Key investors include Google, MLB, Techstars, Red Light Management, and Florida Funders.