Factoreal

Jacksonville, United States Founded: 2019 • Age: 7 yrs Acquired By Satisfilabs
Omnichannel customer engagement is enabled via integrated marketing tools.

About Factoreal

Factoreal is a company based in Jacksonville (United States) founded in 2019 by Aditya Dhruva was acquired by Satisfilabs in June 2024. The company has 2,192 employees. Factoreal offers products and services including Email Marketing Automation, Social Media Management, SMS Marketing Automation, Omnichannel Chatbots, and Customer Journey Automation. Factoreal operates in a competitive market with competitors including HubSpot, Constant Contact, Adobe, ActiveCampaign and Freshworks, among others.

Key Metrics
  • Annual Revenue
    ₹1.14 Cr

    FY 2025 · -55% YoY

  • Net Profit
    ₹2.8 Lakh

    FY 2025 · 2% margin

  • EBITDA
    ₹4.4 Lakh

    FY 2025 · 4% margin

  • Investors
  • Employee Count
    2,192
  • Acquired by
    Satisfilabs

    (Jun 2024)

Products & Services of Factoreal

Factoreal offers a comprehensive portfolio of products and services, including Email Marketing Automation, Social Media Management, SMS Marketing Automation, Omnichannel Chatbots, and Customer Journey Automation.

Email Marketing Automation
Marketing Tool

Automates email campaigns for targeted customer engagement.

Social Media Management
Social Tool

Manages posts and ads to enhance social interactions.

SMS Marketing Automation
Messaging Tool

Sends automated SMS for timely customer notifications.

Omnichannel Chatbots
Engagement Tool

Handles queries and bookings via intelligent chat interfaces.

Customer Journey Automation
Workflow Tool

Builds automated paths for personalized user experiences.

Investors in Factoreal

Factoreal has secured backing from 1 investor. Prominent investors backing the company include Satisfilabs.

All
InvestorDescriptionFounded YearDomainLocation
Consumer insights are delivered via AI-driven data analysis.
2018satisfilabs.comNew York, United States
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Investor details for Factoreal

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Board of directors of Factoreal Systems India Private Limited (Factoreal)

Factoreal Systems India Private Limited is the primary company behind Factoreal. The boards of the 2 registered companies of Factoreal currently have 7 directors; the longest-serving is Aditya Dhruva, appointed in 2023. 36 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Aditya Dhruva
DIN 10188278
Director02 Jun 20233 yrs 4 moFactoreal Systems India Private Limited
Ravichandra Kenchappa
DIN 10188277
Director02 Jun 20233 yrs 4 moFactoreal Systems India Private Limited
Atul Soneja
DIN 08184021
Director20 Oct 20232 yrs 11 moComviva Technologies Limited
Richard Gerard Lobo
DIN 10579226
Director04 Apr 20242 yrs 6 moComviva Technologies Limited
Rajesh Bhimsen Chandiramani
DIN 10612201
CEO01 Jun 20242 yrs 4 moComviva Technologies Limited
Ajay Natvarbhai Mehta
DIN 07102804
Director01 Apr 20251 yr 6 moComviva Technologies Limited
Chandra Lakshminarayan Iyer
DIN 08111743
Additional Director01 Apr 20251 yr 6 moComviva Technologies Limited

People of Factoreal

3 people are tracked at Factoreal (1 in leadership, 2 in team); the tracked headcount is 2,192.

NameRoleGroup
Founder & CEOLeadership
Pritish George
Senior Product ManagerTeam
Ashley Young
Business Development ManagerTeam
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Financials of Factoreal

Figures of Factoreal Systems India Private Limited, the primary company behind Factoreal, for FY 2025. Revenue was ₹1.14 Cr (-55% year on year). Net profit was ₹2.8 Lakh (2% margin). EBITDA was ₹4.4 Lakh (4% margin).

  • ₹1.14 CrRevenue · FY 2025 · -55% YoY
  • ₹2.8 LakhNet profit · 2% margin
  • ₹4.4 LakhEBITDA · 4% margin
  • ₹1 LakhPaid-up capital

Balance sheet, profit and loss, cash flow and ratios of Factoreal Systems India Private Limited are on its company page.

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Detailed financial statements for Factoreal

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Timeline of Factoreal

2 dated milestones of Factoreal across 5 years, from founding to its latest funding, stage changes and deals.

  1. Founded Factoreal is founded.
  2. Exit Acquired by Satisfilabs.

Competitors of Factoreal

Factoreal operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as HubSpot, Constant Contact, Adobe, ActiveCampaign and Freshworks, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
hubspot.com2005Cambridge, United States$100.7M4,502
Provider of AI-powered customer relationship management software
constantcontact.com1998Waltham, United States$37M1,434
Multi-channel online marketing tools are provided for small businesses.
adobe.com1982San Jose, United States–30,709
AI-powered platform manages marketing creatives and customer journeys.
activecampaign.com2003Chicago, United States$362.74M705
Sales, CRM, and email marketing automation software is provided.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
meltwater.com2001San Francisco, United States–1
Cloud-based social media monitoring and analytics are offered for businesses.
capillarytech.com2008Bengaluru, India$239.1M–
AI-powered loyalty management software is offered for enterprises.
integrate.com2010Phoenix, United States$60.58M293
Marketing campaigns are managed via a SaaS platform for professionals.
6sense.com2013San Francisco, United States$424.12M–
Predictive intelligence is delivered for sales and marketing teams.
marketo.com2006San Jose, United States$98.4M931
A cloud-based marketing automation platform is provided for businesses.
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Detailed competitors of Factoreal

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Web traffic of Factoreal

Websites that share an audience with Factoreal (factoreal.com).

Similar websites

Websites whose visitors overlap most with Factoreal. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
voymedia.com
100%
–#1,339,453View details

Latest news on Factoreal

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Similar companies to Factoreal

10 companies that operate in the same segment as Factoreal (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M––
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Frequently Asked Questions about Factoreal

Factoreal was founded in 2019.

Factoreal is headquartered in Jacksonville, United States.

Aditya Dhruva is the current CEO of Factoreal. They have also founded this company.

Factoreal has 2,192 employees.

The primary company behind Factoreal, Factoreal Systems India Private Limited, reported revenue of ₹1.14 Cr for FY 2025, down 55% year on year.

Factoreal was founded in 2019 in Jacksonville, United States, as an omnichannel customer engagement platform within the marketing technology sector. Services provided include a campaign management dashboard, form builder, contact management, social media integrations, content management systems, and customer data platforms. Operations are supported by subscription-based pricing, with multiple marketing channels integrated to unify business strategies for customer interaction.

Factoreal's top competitors include HubSpot, Constant Contact and Adobe.

Factoreal offers Email Marketing Automation, Social Media Management, SMS Marketing Automation, Omnichannel Chatbots, and Customer Journey Automation.

Factoreal has 1 investor. Key investors include Satisfilabs.

Factoreal is associated with 2 legal entities: Factoreal Systems India Private Limited, Comviva Technologies Limited.

Yes. Factoreal was acquired by Satisfilabs in June 2024.

The legal entities of Factoreal currently have 9 directors, including Aditya Dhruva, Ravichandra Kenchappa, Atul Soneja and others.

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