About Glia
Glia is a Technology company based in New York (United States) founded in 2012 by Justin Dipietro, Carlos Paniagua, and Dan Michaeli. Cloud-based omnichannel platform is provided for financial customer service. It operates on a SaaS (Software-as-a-Service) and AI-as-a-Service model in Technology and Financial Services sectors. Glia has raised $152 million across 7 funding rounds from investors including RingCentral, Insight Partners and Wildcat Capital Management. The company has 470 employees. Glia has completed 1 acquisition, including Finn. Glia was last valued at $1 billion in October 2025. Its website glia.com draws about 56 thousand monthly visits. Glia offers products and services including AI For All™, Intelligent Voice, and Intelligent Digital. Its focus areas include Software, Customer Relationship Management (CRM), Finance and Banking. Its legal entity is Glia Technologies, Inc. Its competitors include Eltropy, Pegasystems and Homebot; 2 of its 3 listed competitors have raised funding.
Company details
AI-driven contact center software is developed by Glia, focusing on banking and credit unions. Solutions are offered for automating customer interactions, enhancing agent performance, and providing insights for managers and executives. Digital and voice platforms are integrated to deliver seamless experiences. Industries served include financial institutions where trust and relationships are prioritized. Tools for loan growth, deposit retention, and customer support are provided through a ChannelLess architecture.
- Annual Revenue$15.23 M (USD)25as on Dec 31, 2023
- Net Profit$996.23 K (USD)25as on Dec 31, 2023
- Total Equity Funding$152M (USD)
in 7 rounds
- Latest Funding Round$45M (USD), Series D
Mar 2022
- InvestorsRingCentral
& 8 more
- Employee Count470
- Investments & Acquisitions
Products & Services of Glia
Glia offers a comprehensive portfolio of products and services, including AI For All™, Intelligent Voice, and Intelligent Digital.
AI solutions are provided for contact center automation.
Voice interactions are enhanced with AI-driven automation tools.
Digital customer service is transformed with AI assistance.
Funding Insights of Glia
Glia has successfully raised a total of $152M across 7 strategic funding rounds. The most recent funding activity was a Series D round of $45 million completed in March 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $152M
- Total Rounds 7
- Last Round Series D — $45M
- First Round $25,000
(Jun 2012)
- Investors Count 9
All 7 funding rounds of Glia with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar 2022 | $45M | Series D | $1B | Insight Partners | |
| Jan 2021 | $78M | Series C | – | Insight Partners | |
| Mar 2019 | $20M | Series B | – | Insight Partners | |
| Mar 2017 | $2.45M | Series A | – | – | – |
| Jul 2015 | $5.1M | Series A | – | – | |
| Jul 2013 | $25,000 | Seed | – | – | |
| Jun 2012 | $25,000 | Seed | – | Entrepreneurs Roundtable Accelerator | – |
| Date | Valuation | Stage |
|---|---|---|
| Mar 2022 | $1B | •••••••• |
Last known valuation $1B (Oct 2025). 9 investors in total: 8 institutional and 1 angel.
Investors in Glia
Glia has secured backing from 9 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include RingCentral, Insight Partners and Wildcat Capital Management.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investment firm scaling software and technology companies from early to late stages. | insightpartners.com | |||
Early & Growth stage Tech-focused venture capital firm funding companies in the US, Canada & Europe | tolacapital.com | Seattle, United States | ||
Diversified investments are managed by Washington D.C. family office. | temeritycap.com | Washington, Dc, United States | ||
Eleven Capital Management is engaged in wealth and investment management. | grassycreek.nl | New York City, United States | ||
Startups are accelerated in fintech, SaaS, climate, and various sectors. | eranyc.com | New York, United States | ||
Venture capital fund investing in multiple sectors | flexcap.com | New York, United States | ||
Cloud-based unified communication solutions are offered to diverse sectors. | 1999 | ringcentral.com | Belmont, United States | |
Provides equity capital and strategic advice to growth-oriented companies across sectors. | 2011 | wildcatcap.com | New York, United States | |
DB Donald Brown | Indian angel investor with focus on early-stage tech startups. | unknown_58ce361963b146799 |
Investor details for Glia
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People of Glia
129 people are tracked at Glia (29 in leadership, 100 in team); the tracked headcount is 470.
| Name | Role | Group |
|---|---|---|
Justin Dipietro | Co-Founder & Chief Strategy Officer | Leadership |
Carlos Paniagua | Co-Founder & CTO | Leadership |
Dan Michaeli | Founder | Leadership |
Sydney Broadbent | Executive Assistant To The Chief Operating Officer | Leadership |
Katie Branham | Senior Vice President, People | Leadership |
Daniel Michaeli | Co-Founder & CEO | Leadership |
Jeremy Smith | COO | Leadership |
Paul Sheets | Chief Customer Officer | Leadership |
Angela Murphy Higgins | Director, Partner Marketing | Leadership |
Leith Mahoney-Maver | Director, Digital Marketing | Leadership |
Miru Gunarajah | Head Of Revenue Acceleration & Operations | Leadership |
Jessica Ruscello | Director Of Content And Customer Marketing | Leadership |
Rebecca Martin | Chief Marketing Officer | Leadership |
Deiwin Sarjas | Director, Engineering | Leadership |
Kätlin Lepp | Director Of People Operations | Leadership |
Lisa Paccione | Executive Vice President Of Sales | Leadership |
Heather N. | Director, Field Marketing | Leadership |
Felix Wyss | Vp, Technology Strategy | Leadership |
Martin Sulg | Senior Director Of Engineering | Leadership |
Andrzej Swędrzyński | VP Of Engineering | Leadership |
109 more people are available in the full profile.
Complete people profiles for Glia
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Investments & Acquisitions by Glia
Glia has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Finn.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
AI-powered virtual assistant for banking and financial services is provided. | finn.ai | Vancouver, Canada | 2014 | •••• |
Complete acquisition details for Glia
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Timeline of Glia
4 dated milestones of Glia across 10 years, from founding to its latest funding, stage changes and deals.
- Founded Glia is founded.
- Funding First funding round of $25K.
- Funding Latest funding round, Series D, of $45.0M.
- Milestone Reaches Unicorn status.
Competitors of Glia
Glia has 3 listed competitors in our database, 2 of them funded. They include Eltropy, Pegasystems and Homebot.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| eltropy.com | 2014 | Milpitas, United States | $25M | 113 | Reputation management software is provided for solar industry sales. | |
| pega.com | 1983 | Cambridge, United States | 5,406 | Wealth management solutions via AI decisioning and automation are provided. | ||
| homebot.ai | 2015 | Denver, United States | $4M | 106 | Lead generation is enabled via chatbots for real estate agents. |
Detailed competitors of Glia
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Web traffic of Glia
The website of Glia (glia.com) receives about 55.7K visits a month and ranks #606,852 among all websites worldwide, #1,495 in Accounting and Auditing.
- Monthly visits55.7K
▼ 0.7% vs previous month
- Unique visitors19.9K
per month
- Global rank#606,852
among all websites
- Category rank#1,495
Finance · Accounting and Auditing
- Bounce rate51%
- Pages per visit2.2
- Average visit1 min 12 sec
- DevicesDesktop 59% · Mobile 41%
Websites whose visitors overlap most with Glia. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| workiva.com | 100% | 294.7K | #205,280 | View details | |
| bankera.com | 72% | 50.4K | #565,571 | View details | |
| dzbank.com | 60% | #1,190,820 | View details | ||
| panteracapital.com | 60% | #410,841 | View details | ||
| boost.ai | 60% | 76.2K | #461,334 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 11 similar websites and full traffic analytics for Glia
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- 11 similar websites
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Glia (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Glia
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Frequently Asked Questions about Glia
Glia was founded in 2012.
Glia is headquartered in New York, United States. It is registered at New York, New York, United States.
Glia is a funded company, having raised a total of $152M across 7 funding rounds to date. The company's 1st funding round was a Seed of $25K, raised on Jun 2012.
Glia has 470 employees.
Annual revenue of Glia is $15.23M as on Dec 31, 2023.
AI-driven contact center software is developed by Glia, focusing on banking and credit unions. Solutions are offered for automating customer interactions, enhancing agent performance, and providing insights for managers and executives. Digital and voice platforms are integrated to deliver seamless experiences. Industries served include financial institutions where trust and relationships are prioritized. Tools for loan growth, deposit retention, and customer support are provided through a ChannelLess architecture.
Glia's top competitors include Eltropy, Pegasystems and Homebot.
Glia offers AI For All™, Intelligent Voice, and Intelligent Digital.
Glia has made 1 acquisition, including Finn.
Glia has 9 investors. Key investors include RingCentral, Insight Partners, Wildcat Capital Management, Donald Brown, and Tola Capital.
The valuation of Glia is $1B as of Oct 2025.
Glia operates through Glia Technologies, Inc..