LinkLive

San Francisco, United States Acquired By Invictus Growth
Cloud and AI-based workforce optimization for customer service is delivered.

About LinkLive

LinkLive is a Technology company based in San Francisco (United States) by Mark Pietras and Perry Price, and was acquired by Invictus Growth in March 2022. Cloud and AI-based workforce optimization for customer service is delivered. Its chief executive, as recorded, is Perry Price. LinkLive offers products and services including LinkLive Core, Contact Center as a Service, Digital-First Communications, and Integrations. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Twilio, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.

Company details

LinkLive operates as a cloud and AI-based platform focused on workforce optimization within the customer service sector. A suite of CCaaS and digital customer service solutions is offered, including collaboration tools, queue management systems, voice and IVR services. Integration with existing tech stacks is supported. The company is headquartered in San Francisco, United States, and was co-founded by Mark Pietras and Perry Price, with Price serving as CEO.

  • Headquarters San Francisco, United States
  • Founders Mark Pietras, Perry Price
  • Stage Acquired
  • Sectors
    Technology
  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website linklive.ai
  • Social LinkedIn X
  • Acquired by Invictus Growth (Mar 2022)
Key Metrics

Products & Services of LinkLive

LinkLive offers a comprehensive portfolio of products and services, including LinkLive Core, Contact Center as a Service, Digital-First Communications, and Integrations.

LinkLive Core
Platform

Secure platform with pre-built workflows for communications and outcomes.

Contact Center as a Service
Contact Center Service

Manages contact centers securely and compliantly for optimal efficiency.

Digital-First Communications
Digital Communications

Supports agents with integrations for seamless customer interactions.

Integrations
Enterprise Tools

Elevates service and productivity through system connections.

Investors in LinkLive

LinkLive has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Invictus Growth Partners.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Invictus Growth Partners is focused on empowering technology companies.
2019invictusgrowth.comSan Mateo, United States
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Investor details for LinkLive

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  • Round participation
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People of LinkLive

16 people are tracked at LinkLive (6 in leadership, 10 in team).

NameRoleGroup
Mark Pietras
Co-FounderLeadership
Perry Price
Co-Founder & CEOLeadership
Cory Olson
Director of Product ManagementLeadership
Patrick Reetz
Chief Growth OfficerLeadership
Andi Kangwijaya
Director Corporate Systems EngineeringLeadership
Nate Peace
Vice President Of Customer Success And Service DeliveryLeadership
Charles Goll
Pre-sales System Engineer IIITeam
Derrick O.
Devops EngineerTeam
Jeremy Faeth
Systems EngineerTeam
Christina Stanley
Tier 2 Systems Engineer 1 at LinkLiveTeam
Joseph De la Nuez
IT Support EngineerTeam
Jared Haltrecht
Software EngineerTeam
Shasta Keyes
Technical Manager + Program ManagerTeam
John Yaroch
Web DeveloperTeam
Eric Duwe
Junior Full Stack Web DeveloperTeam
Christopher W.
Senior Software EngineerTeam
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Complete people profiles for LinkLive

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

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  • Team structure
  • Board tenure
  • Professional contacts

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Competitors of LinkLive

LinkLive has 3 listed competitors in our database, 3 of them funded. They include Twilio, Genesys and Freshworks.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
freshworks.com2010San Mateo, United States$400.05M4,400
Cloud-based business process management suite solutions are delivered.
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Detailed competitors of LinkLive

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  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

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Web traffic of LinkLive

The website of LinkLive (linklive.ai) receives about 3.3K visits a month.

  • Monthly visits
    3.3K

    ▲ 34.8% vs previous month

Similar websites

Websites whose visitors overlap most with LinkLive. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
link-live.com
link-live.com
100%
#885,902–

Top companies in Customer Experience & Support Software

3 companies that operate in the same segment as LinkLive (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B651
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Related news about Linklive

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Complete news archive for LinkLive

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about LinkLive

LinkLive is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Perry Price is the CEO of LinkLive, as recorded in our data. They have also founded this company.

LinkLive operates as a cloud and AI-based platform focused on workforce optimization within the customer service sector. A suite of CCaaS and digital customer service solutions is offered, including collaboration tools, queue management systems, voice and IVR services. Integration with existing tech stacks is supported. The company is headquartered in San Francisco, United States, and was co-founded by Mark Pietras and Perry Price, with Price serving as CEO.

LinkLive's top competitors include Twilio, Genesys and Freshworks.

LinkLive offers LinkLive Core, Contact Center as a Service, Digital-First Communications, and Integrations.

LinkLive has 1 investor. Key investors include Invictus Growth Partners.

Yes. LinkLive was acquired by Invictus Growth in March 2022.

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