About Loyalty Caravan
Loyalty Caravan is a Business Services company based in Mumbai (India) founded in 2022 by G Ajay Row, Mukund Srinivasan, Govind Singh Sandhu, and Ashok Manachanallur. It operates as a loyalty services are provided to customers and businesses globally. Loyalty Caravan has raised $2.67 million across 3 funding rounds from investors including CORE91.VC, Medigraph Pharmaceuticals and Roundlinks. Loyalty Caravan was last valued at $4.44 million in October 2022. Its chief executive is Govind Singh Sandhu. Its Indian entity Custcap Solutions Private Limited reported revenue of ₹14.98 Cr. Its focus areas include Loyalty Services.
Company details
Loyalty Caravan, established in 2022, excels in providing business support, and loyalty services. Provider of loyalty services for customers businesses. Committed to advancing standards, it focuses on innovation, efficiency, and delivering value to clients worldwide. It continues to evolve, meeting industry challenges with strategic approaches.
- Headquarters Mumbai, India
- Founders G Ajay Row, Mukund Srinivasan, Govind Singh Sandhu, Ashok Manachanallur
- Stage Minicorn
- SectorsBusiness Services
- Email••••••••
- Website loyaltycaravan.com
- Legal Name Custcap Solutions Private Limited
- Date of Incorporation 29 Jan, 2022
- Jurisdiction Mumbai, Maharashtra, India
- Annual Revenue₹14.98 Cr
FY 2025 · +44% YoY
- Net Loss-₹7.11 Cr
FY 2025 · -47% margin
- EBITDA-₹8.69 Cr
FY 2025 · -58% margin
- Total Equity Funding$2.67M (USD)
in 3 rounds
- Latest Funding Round$1.12M (USD), Seed
Jul 2024
- InvestorsCORE91.VC
& 35 more
Associated legal entities of Loyalty Caravan
Loyalty Caravan operates through Custcap Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Custcap Solutions Private Limited CIN U74999MH2022PTC375683 | Active | 29 Jan 2022 | Mumbai, Maharashtra | ₹15.0 Cr | 18 | 2 | View details |
Funding Insights of Loyalty Caravan
Loyalty Caravan has successfully raised a total of $2.67M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $1.12 million completed in July 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $2.67M
- Total Rounds 3
- Last Round Seed — $1.12M
- First Round $778,725
(Oct 2022)
- Investors Count 36
All 3 funding rounds of Loyalty Caravan with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2024 | $1.12M | Seed | – | – | |
| Jan 2024 | $766,120 | Seed | – | – | |
| Oct 2022 | $778,725 | Seed | $4.44M | CORE91.VC, Medigraph Pharmaceuticals |
| Date | Valuation | Stage |
|---|---|---|
| Oct 2022 | $4.44M | •••••••• |
Last known valuation $4.44M (Oct 2022). 36 investors in total: 5 institutional and 31 angel.
Investors in Loyalty Caravan
Loyalty Caravan has secured backing from 36 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include CORE91.VC, Medigraph Pharmaceuticals and Roundlinks.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Pre-seed and seed B2B SaaS investments are targeted by CORE91.VC. | – | core91.vc | Mumbai, India | |
- | – | np1.in | - | |
- | – | medigraphpharmaceuticals.tcc.mode | - | |
- | – | roundlinks.tcc.mode | - | |
- | – | novex.in | - | |
SR Srivatsan Rajan | - | – | unknown_cff819f6c65842c69 | - |
SG Sudhir Gupta | - | – | unknown_32da0e81954e433cb | - |
VK Vineet Katial | Angel investor, ex-entrepreneur, focused on tech startups in India. | – | unknown_6c13a4cf02d7456ba | - |
HS Hari Sankar | Angel investor and tech entrepreneur, co-founder of HackerRank, active in startups | – | unknown_d3cb1a4bba1e4a95a | - |
AS Amit Suresh Kumar | - | – | unknown_87875e4ac4884438b | - |
Investor details for Loyalty Caravan
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Custcap Solutions Private Limited (Loyalty Caravan)
Custcap Solutions Private Limited is the primary company behind Loyalty Caravan. The board of Custcap Solutions Private Limited currently have 2 directors; the longest-serving is Govind Singh Sandhu, appointed in 2022.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Govind Singh Sandhu DIN 02399447 | Director | 29 Jan 2022 | 4 yrs 8 mo | Custcap Solutions Private Limited |
| Ajay Row Gangolli DIN 00343174 | Director | 29 Jan 2022 | 4 yrs 8 mo | Custcap Solutions Private Limited |
People of Loyalty Caravan
4 people are tracked at Loyalty Caravan (4 in leadership).
| Name | Role | Group |
|---|---|---|
G Ajay Row | Founder | Leadership |
Mukund Srinivasan | Co-Founder | Leadership |
| Co-Founder & CEO | Leadership | |
Ashok Manachanallur | Co-Founder | Leadership |
Complete people profiles for Loyalty Caravan
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Loyalty Caravan
Figures of Custcap Solutions Private Limited, the primary company behind Loyalty Caravan, for FY 2025. Revenue was ₹14.98 Cr (+44% year on year). Net loss was -₹7.11 Cr (-47% margin). EBITDA was -₹8.69 Cr (-58% margin).
- ₹14.98 CrRevenue · FY 2025 · +44% YoY
- -₹7.11 CrNet loss · -47% margin
- -₹8.69 CrEBITDA · -58% margin
- ₹91.6 LakhPaid-up capital
- 18Employees (provident fund records)
Balance sheet, profit and loss, cash flow and ratios of Custcap Solutions Private Limited are on its company page.
Detailed financial statements for Loyalty Caravan
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of Loyalty Caravan
4 dated milestones of Loyalty Caravan across 2 years, from founding to its latest funding, stage changes and deals.
- Founded Loyalty Caravan is founded.
- Funding First funding round of $779K.
- Milestone Reaches Minicorn status.
- Funding Latest funding round, Seed, of $1.1M.
Top companies in Customer Engagement & Loyalty Solutions
10 companies that operate in the same segment as Loyalty Caravan (Customer Engagement & Loyalty Solutions), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
AI-powered platforms and services for customer experience management are provided. | 2000 | San Jose, California, United States | USD 22 M | USD 77.6 M | 6,811 | |
UI/UX design, mobile, and web application development services are provided. | 2002 | Tysons, Virginia, United States | USD 98.75 M | USD 14.54 M | 438 | |
Wholesale used vehicles are auctioned online for dealers. | 1999 | Redwood City, California, United States | USD 35 M | USD 1.79 B | 4,800 | |
Platforms-led customer experience solutions are delivered across multiple channels. | 2004 | Chennai, Tamil Nadu, India | USD 87.22 M | USD 79.05 M | 930 | |
Software development, ERP, and IT consulting services are provided. | 2009 | Hyderabad, Telangana, India | – | USD 129.71 M | 1,460 | |
Digital business transformation services are provided to diverse industries. | 1990 | Boston, Massachusetts, United States | – | – | – | |
Customer experience management is enabled by AI and automation software. | 2016 | Singapore, Singapore | – | USD 535.58 K | 153 | |
Outsourced sales and marketing services are provided globally by MarketStar. | 1988 | Ogden, Utah, United States | – | – | – | |
IT suite services including digital transformation and AI are provided. | 1996 | Plano, Texas, United States | USD 77.5 M | USD 83.7 M | 5,798 | |
Firstsource is recognized as a global business process management partner. | 2001 | Mumbai, Maharashtra, India | USD 35 M | USD 1.02 B | 24,750 |
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Frequently Asked Questions about Loyalty Caravan
Loyalty Caravan was founded in 2022.
Loyalty Caravan is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Govind Singh Sandhu is the current CEO of Loyalty Caravan. They have also founded this company.
Loyalty Caravan is a funded company, having raised a total of $2.67M across 3 funding rounds to date. The company's 1st funding round was a Seed of $778.73K, raised on Oct 2022.
The primary company behind Loyalty Caravan, Custcap Solutions Private Limited, reported revenue of ₹14.98 Cr for FY 2025, up 44% year on year.
Loyalty Caravan, established in 2022, excels in providing business support, and loyalty services. Provider of loyalty services for customers businesses. Committed to advancing standards, it focuses on innovation, efficiency, and delivering value to clients worldwide. It continues to evolve, meeting industry challenges with strategic approaches.
Loyalty Caravan has 36 investors. Key investors include CORE91.VC, Medigraph Pharmaceuticals, Roundlinks, Srivatsan Rajan, and Sudhir Gupta.
The valuation of Loyalty Caravan is $4.44M as of Oct 2022.
Loyalty Caravan operates through Custcap Solutions Private Limited.
The legal entities of Loyalty Caravan currently have 2 directors, including Govind Singh Sandhu, Ajay Row Gangolli.