About Olark
Olark is a Technology company based in Palo Alto (United States) founded in 2009. It operates as a live chat tools for real-time website visitor engagement are offered. Its website olark.com draws about 88 thousand monthly visits. Olark offers products and services including Live Chat Platform, Chatbots, SMS Texting, and Integrations. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Live Chat. Its competitors include Twilio, Genesys, Freshworks, Dialpad and Sprinklr and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
Olark is a tool to interact with website visitors in real time using existing IMs for tracking leads, sales and customer support. With targeted chats enterprises can set rules for specific interactions with online customers. Agents can get complete customer history with CRM integrations Salesforce, Zendesk, Desk. It offers free trial period of 14 days.
- Investors
Products & Services of Olark
Olark offers a comprehensive portfolio of products and services, including Live Chat Platform, Chatbots, SMS Texting, and Integrations.
Enables real-time customer support on websites
Handles routine queries with AI assistance
Offers async communication for on-the-go users
Connects with other software for data synchronization
Funding Insights of Olark
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Olark with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2009 | – | Seed | – | – |
1 investors in total: 1 institutional.
Investors in Olark
Olark has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Y Combinator.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage startups are accelerated via funding and educational programs. | – | ycombinator.com | Mountain View, United States |
Investor details for Olark
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of Olark
2 dated milestones of Olark, from founding to its latest funding, stage changes and deals.
- Founded Olark is founded.
- Funding First funding round.
Competitors of Olark
Olark has 9 listed competitors in our database, 9 of them funded. They include Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Olark
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Olark
The website of Olark (olark.com) receives about 88.3K visits a month and ranks #443,302 among all websites worldwide, #3,260 in Social Networks and Online Communities.
- Monthly visits88.3K
▲ 6.5% vs previous month
- Unique visitors27.8K
per month
- Global rank#443,302
among all websites
- Category rank#3,260
Computers Electronics and Technology · Social Networks and Online Communities
- Bounce rate40%
- Pages per visit2.2
- Average visit46 sec
- DevicesDesktop 48% · Mobile 52%
Websites whose visitors overlap most with Olark. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| facebook.com | 100% | 12.1B | #3 | View details | |
| onlinechatcenters.com | 93% | – | – | View details | |
| reddit.com | 90% | 4.4B | #9 | View details | |
pidgin.im | pidgin.im | 88% | – | #592,089 | – |
| websitealive.com | 88% | – | – | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 34 similar websites and full traffic analytics for Olark
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 34 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Olark (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Olark
Olark was founded in 2009.
Olark is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Olark is a tool to interact with website visitors in real time using existing IMs for tracking leads, sales and customer support. With targeted chats enterprises can set rules for specific interactions with online customers. Agents can get complete customer history with CRM integrations Salesforce, Zendesk, Desk. It offers free trial period of 14 days.
Olark's top competitors include Twilio, Genesys and Freshworks.
Olark offers Live Chat Platform, Chatbots, SMS Texting, and Integrations.
Olark has 1 investor. Key investors include Y Combinator.