About RightNow Technologies
RightNow Technologies is a company based in Bozeman (United States) founded in 1997 was acquired by Oracle in October 2011. RightNow Technologies has completed 3 acquisitions, including HiveLive, Q-go and Salesnet. RightNow Technologies offers products and services including Digital Customer Service, Fusion Field Service, and Intelligent Advisor. RightNow Technologies operates in a competitive market with competitors including Freshworks, Meltwater, Outreach, Primer and Clarabridge, among others.
- Headquarter Bozeman, United States
- Stage Public
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Sectors
Technology
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- Legal Name Rightnow Technologies, Inc.
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Products & Services of RightNow Technologies
RightNow Technologies offers a comprehensive portfolio of products and services, including Digital Customer Service, Fusion Field Service, and Intelligent Advisor.
Enables automated customer support and knowledge sharing tools.
Manages scheduling and mobile tools for field technicians.
Provides AI-driven guidance for agent workflows and decisions.
Funding Insights of RightNow Technologies
Investors in RightNow Technologies
RightNow Technologies has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Oracle and Summit Partners.
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Summit Partners is recognized as a growth equity investment firm.
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Hybrid cloud infrastructure solutions are delivered for business management.
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Investor details for RightNow Technologies
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Investments & Acquisitions by RightNow Technologies
RightNow Technologies has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include HiveLive, Q-go and Salesnet.
Investment portfolio details for RightNow Technologies
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Online community platform provided for enterprise user engagement.
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Natural language search solutions are developed for intent recognition.
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Cloud-based CRM solutions are delivered for enterprise operations.
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Complete acquisition details for RightNow Technologies
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Financial Statements - RightNow Technologies
Detailed financials for RightNow Technologies
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Rightnow Technologies Comparisons
Peer comparison for RightNow Technologies
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Competitors of RightNow Technologies
RightNow Technologies operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Freshworks, Meltwater, Outreach, Primer and Clarabridge, among others.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based social media monitoring and analytics are offered for businesses.
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Sales execution platform provided to streamline strategies and engage customers.
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AI based text summarization and contextualization software tool
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Customer intelligence platform on cloud
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Cloud based text analytics platform
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Detailed competitors of RightNow Technologies
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Latest news on Rightnow Technologies
Complete news archive for RightNow Technologies
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Frequently Asked Questions about RightNow Technologies
RightNow Technologies was founded in 1997 and raised its 1st funding round 2 years after it was founded.
RightNow Technologies is headquartered in Bozeman, United States. It is registered at Bozeman, Montana, United States.
RightNow Technologies enable interactions across web, social, and contact center. It integrates web, social, and contact center experiences, which are layered on RightNow Engage, and CX cloud platform. Provides AI-based knowledgebase, social customer communities, live chat, co-browsing, omnichannel helpdesk, and contact center solutions. Also provides customer feedback analytics through NLP. Its cloud platform supports natural language search and app builder solutions. Went public in 2004(Nasdaq: RNOW). Got acquired by Oracle in Oct11 for 1.5B.
RightNow Technologies's top competitors include Freshworks, Primer and Cohere.
RightNow Technologies offers Digital Customer Service, Fusion Field Service, and Intelligent Advisor.
RightNow Technologies has 2 investors. Key investors include Oracle, and Summit Partners.