SugarCRM

Cupertino, United States Founded: 2004 • Age: 22 yrs Acquired By Accel-KKR
AI-based open-source CRM software is offered for customer lifecycle collaboration.
Annual revenue - Latest available
Total funding $152.5M 12 rounds
Employees - Tracked headcount
Investors 7 Known backers
Products - Services tracked
Competitors 9 Brand Intelligence

About SugarCRM

SugarCRM is a company based in Cupertino (United States) founded in 2004 was acquired by Accel-KKR in August 2018. SugarCRM has raised $152.49 million across 12 funding rounds from investors including Goldman Sachs, SVB and NEA. SugarCRM has completed 8 acquisitions, including Collabspot, Contastic and Hello Node. SugarCRM operates in a competitive market with competitors including Salesforce, HubSpot, Freshworks, Pipedrive and CallidusCloud, among others.

  • Headquarter Cupertino, United States
  • Sectors
    Technology
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Sugarcrm Aps
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Software Development & Engineering Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $152.49 M (USD)

    in 12 rounds

  • Latest Funding Round
    $3 M (USD), Series E

    Aug 10, 2018

  • Investors
  • Employee Count
    Not available
  • Investments & Acquisitions
    Collabspot

    & 7 more

  • Acquired by
    Accel-KKR

    (Aug 15, 2018)

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People of SugarCRM

Headcount 500-1000
Employee Profiles 188
Board Members and Advisors 1
Employee Profiles
People
Mihai Alexandru Marinescu
Principal QA Engineer
People
Darius Chizec
Senior Software Engineer
People
James Frampton
SVP and GM, EMEA
People
Clare Dorrian
Chief Marketing Officer

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Board Members and Advisors
people
Craig Charlton
Chairman

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Funding Insights of SugarCRM

SugarCRM has successfully raised a total of $152.49M across 12 strategic funding rounds. The most recent funding activity was a Series E round of $3 million completed in August 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in SugarCRM

SugarCRM has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Goldman Sachs, SVB and NEA.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Investment banking services are delivered across multiple financial sectors.
Locked Locked Locked
Venture capital investments are offered to startups by NEA.
Locked Locked Locked
Various sectors are invested in by the private equity firm.
Locked Locked Locked
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Investor details for SugarCRM

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by SugarCRM

SugarCRM has strategically engaged in corporate development activities, having acquired 8 companies. Notable acquisitions include Collabspot, Contastic and Hello Node.

Investments
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Investment portfolio details for SugarCRM

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  • Portfolio identities
  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Lead intelligence platform for sales and marketing automation is utilized.
Locked Locked 2014 Locked
Lead management and drip marketing are facilitated for sales teams.
Locked Locked 2013 Locked
CRM platforms are integrated with Gmail via browser extension.
Locked Locked 2012 Locked
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Complete acquisition details for SugarCRM

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  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - SugarCRM

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Detailed financials for SugarCRM

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  • Profit trends
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Sugarcrm Comparisons

SugarCRM Primary company
Description
AI-based open-source CRM software is offered for customer li...
Location
Cupertino, United States
Founded Year
2004
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
Premium access

Peer comparison for SugarCRM

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Competitors of SugarCRM

SugarCRM operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Salesforce, HubSpot, Freshworks, Pipedrive and CallidusCloud, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Cloud-based CRM and collaboration solutions are provided for enterprises.
Locked Locked Locked
Provider of AI-powered customer relationship management software
Locked Locked Locked
Cloud-based business process management suite solutions are delivered.
Locked Locked Locked
CRM platform with visual sales pipeline is provided for businesses.
Locked Locked Locked
Cloud-based solutions for sales, marketing, and pipeline management are provided.
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Detailed competitors of SugarCRM

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Latest news on Sugarcrm

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Complete news archive for SugarCRM

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about SugarCRM

SugarCRM was founded in 2004.

SugarCRM is headquartered in Cupertino, United States. It is registered at Cupertino, California, United States.

SugarCRM is a funded company, having raised a total of $152.49M across 12 funding rounds to date.

SugarCRM was founded in 2004 and is headquartered in Cupertino, United States. The company operates in the customer relationship management sector, providing an open-source platform enhanced by AI. Features encompass revenue analytics, automation for sales and marketing processes, customer service tools, and case routing capabilities. These elements support teams in marketing, sales, and services across the customer lifecycle.

SugarCRM's top competitors include HubSpot, Salesforce and Freshworks.

SugarCRM has made 8 acquisitions, including Collabspot, Contastic, and Hello Node.

SugarCRM has 7 investors. Key investors include Goldman Sachs, SVB, NEA, Gold Hill Capital, and DFJ.

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