About SugarCRM
SugarCRM is a company based in Cupertino (United States) founded in 2004 was acquired by Accel-KKR in August 2018.. SugarCRM has raised $152.49 million across 12 funding rounds from investors including Goldman Sachs, SVB and NEA. SugarCRM has completed 8 acquisitions, including Collabspot, Contastic and Hello Node. SugarCRM operates in a competitive market with competitors including Salesforce, HubSpot, Freshworks, Pipedrive and CallidusCloud, among others.
- Headquarter Cupertino, United States
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Sugarcrm Aps
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$152.49 M (USD)
in 12 rounds
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Latest Funding Round
$3 M (USD), Series E
Aug 10, 2018
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Investors
Goldman Sachs
& 6 more
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Employee Count
Employee Count
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Investments & Acquisitions
Collabspot
& 7 more
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Acquired by
Accel-KKR
(Aug 15, 2018)
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Funding Insights of SugarCRM
SugarCRM has successfully raised a total of $152.49M across 12 strategic funding rounds. The most recent funding activity was a Series E round of $3 million completed in August 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 12
- Last Round Series E — $3.0M
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First Round
First Round
(01 Jul 2004)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug, 2018 | Amount | Series E - SugarCRM | Valuation |
investors |
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| Jun, 2016 | Amount | Series E - SugarCRM | Valuation |
investors |
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| Jan, 2014 | Amount | Series E - SugarCRM | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in SugarCRM
SugarCRM has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Goldman Sachs, SVB and NEA. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Investment banking services are delivered across multiple financial sectors.
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Founded Year | Domain | Location | |
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Venture capital investments are offered to startups by NEA.
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Founded Year | Domain | Location | |
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Various sectors are invested in by the private equity firm.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by SugarCRM
SugarCRM has strategically engaged in corporate development activities, having acquired 8 companies. Notable acquisitions include Collabspot, Contastic and Hello Node. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
|
2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Lead intelligence platform for sales and marketing automation is utilized.
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2014 | ||||
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Lead management and drip marketing are facilitated for sales teams.
|
2013 | ||||
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CRM platforms are integrated with Gmail via browser extension.
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2012 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
|
2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 |
Financial Statements - SugarCRM
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Sugarcrm Comparisons
Competitors of SugarCRM
SugarCRM operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Salesforce, HubSpot, Freshworks, Pipedrive and CallidusCloud, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based CRM and collaboration solutions are provided for enterprises.
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| domain | founded_year | HQ Location |
Provider of AI-powered customer relationship management software
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
CRM platform with visual sales pipeline is provided for businesses.
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| domain | founded_year | HQ Location |
Cloud-based solutions for sales, marketing, and pipeline management are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Sugarcrm
Frequently Asked Questions about SugarCRM
When was SugarCRM founded?
SugarCRM was founded in 2004.
Where is SugarCRM located?
SugarCRM is headquartered in Cupertino, United States. It is registered at Cupertino, California, United States.
Is SugarCRM a funded company?
SugarCRM is a funded company, having raised a total of $152.49M across 12 funding rounds to date. The company's 1st funding round was a Series E of $222.55K, raised on Jul 01, 2004.
What does SugarCRM do?
SugarCRM was founded in 2004 and is headquartered in Cupertino, United States. The company operates in the customer relationship management sector, providing an open-source platform enhanced by AI. Features encompass revenue analytics, automation for sales and marketing processes, customer service tools, and case routing capabilities. These elements support teams in marketing, sales, and services across the customer lifecycle.
Who are the top competitors of SugarCRM?
SugarCRM's top competitors include HubSpot, Salesforce and Freshworks.
How many acquisitions has SugarCRM made?
SugarCRM has made 8 acquisitions, including Collabspot, Contastic, and Hello Node.
Who are SugarCRM's investors?
SugarCRM has 7 investors. Key investors include Goldman Sachs, SVB, NEA, Gold Hill Capital, and DFJ.
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