About RoboDesk
RoboDesk is a company based in Tanta (Egypt) founded in 2019.. RoboDesk offers products and services including RoboDesk Platform, AI Voice and Chat Bots, and Analytics and Insights. RoboDesk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Tanta, Egypt
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Technology
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Products & Services of RoboDesk
RoboDesk offers a comprehensive portfolio of products and services, including RoboDesk Platform, AI Voice and Chat Bots, and Analytics and Insights. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Unified platform for OMNI-Channel interactions and AI automation.
Bots providing 24/7 customer access and reducing employee workload.
AI-driven analysis of customer communications and trends.
Funding Insights of RoboDesk
- Total Funding Total Funding
- Total Rounds 1
- Last Round Last Round
- First Round First Round
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jun, 2020 | Amount | Seed - RoboDesk | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in RoboDesk
RoboDesk has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Flat6Labs. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Startups are accelerated and funded via venture capital investments.
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by RoboDesk
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - RoboDesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Robodesk Comparisons
Competitors of RoboDesk
RoboDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Provider of customer communications management platform
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about RoboDesk
When was RoboDesk founded?
RoboDesk was founded in 2019 and raised its 1st funding round 1 year after it was founded.
Where is RoboDesk located?
RoboDesk is headquartered in Tanta, Egypt. It is registered at Tanta, Gharbia Governorate, Egypt.
Who is the current CEO of RoboDesk?
Amir Eesa is the current CEO of RoboDesk.
What does RoboDesk do?
RoboDesk was founded in 2019 in Tanta, Egypt, within the technology sector focused on contact centers. A centralized platform is provided for overseeing operations, with services encompassing omni-channel support, analytics, and AI automation. Integration is enabled with various communication channels, including phone and telephony, WhatsApp, Facebook, Instagram, email, and SMS.
Who are the top competitors of RoboDesk?
RoboDesk's top competitors include Twilio, Genesys and Freshworks.
What products or services does RoboDesk offer?
RoboDesk offers RoboDesk Platform, AI Voice and Chat Bots, and Analytics and Insights.
Who are RoboDesk's investors?
RoboDesk has 1 investor. Key investors include Flat6Labs.