About ServiceSource
ServiceSource is a company based in San Francisco (United States) founded in 1999 was acquired by Concentrix in May 2022. The company has 1,264 employees as of December 31, 2012. ServiceSource has completed 1 acquisition, including Scout. ServiceSource operates in a competitive market with competitors including Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others.
- Headquarter San Francisco, United States
- Employees 1264 as on 31 Dec, 2012
- Stage Public
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Sectors
Technology
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Phone
Locked
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Website
Locked
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Social
Locked
- Legal Name Servicesource International, Inc.
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Annual Revenue
$195.7 M (USD)1as on Dec 31, 2021
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Net Profit
-$14.72 M (USD)21as on Dec 31, 2021
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EBITDA
-$12.66 M (USD)24as on Dec 31, 2021
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Latest Funding Round
$40 M (USD), Debt – Conventional
Aug 01, 2018
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Investors
General Atlantic
& 2 more
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Employee Count
1264
as on Dec 31, 2012
- Investments & Acquisitions
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Acquired by
Concentrix
(May 10, 2022)
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People of ServiceSource
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Leadership Team
123 people
Software Development Team
74 people
Operations Team
49 people
Finance and Accounting
22 people
Sales and Marketing
17 people
Senior Team
14 people
Product Management Team
13 people
Legal and Compliance
10 people
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Funding Insights of ServiceSource
Investors in ServiceSource
ServiceSource has secured backing from 3 investors, including institutional and venture fund investors. Prominent investors backing the company include General Atlantic, Concentrix and BBVA Compass.
| Investor | Description | Founded Year | Domain | Location |
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Private equity fund focused on global markets
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Commercial, retail banking, and wealth management services are provided.
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Customer engagement services are provided to enterprise clients globally.
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Investor details for ServiceSource
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Investments & Acquisitions by ServiceSource
ServiceSource has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Scout.
Investment portfolio details for ServiceSource
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Predictive analytics are offered for SaaS B2B recurring revenue management.
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Complete acquisition details for ServiceSource
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
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Financial Statements - ServiceSource
Detailed financials for ServiceSource
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
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- Profit trends
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Servicesource Comparisons
Peer comparison for ServiceSource
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- Headcount comparison
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Competitors of ServiceSource
ServiceSource operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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AI-powered platform manages marketing creatives and customer journeys.
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Sales, CRM, and email marketing automation software is provided.
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Cloud-based customer service platform is offered for business engagement.
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Medallia is focused on customer and employee experience management.
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Cloud based product analytics software
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AI-powered customer experience automation solutions are provided by Verint.
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Detailed competitors of ServiceSource
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
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Latest news on Servicesource
Complete news archive for ServiceSource
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Frequently Asked Questions about ServiceSource
ServiceSource was founded in 1999 and raised its 1st funding round 8 years after it was founded.
ServiceSource is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
As of Dec 31, 2012, the latest employee count at ServiceSource is 1,264.
Annual revenue of ServiceSource is $195.7M as on Dec 31, 2021.
ServiceSource was founded in 1999 and is based in San Francisco, United States. Revenue lifecycle management solutions are delivered through a platform accessible via managed services and cloud. ServiceSource Revenue Analytics is employed to support cost-effective approaches across the revenue lifecycle, while a unified customer perspective is generated from a data warehouse integrating transactional, analytical, and industry data. Clients served include Cisco, Red Hat, Mitel, and Okta.
ServiceSource's top competitors include Adobe, Zendesk and ActiveCampaign.
ServiceSource has made 1 acquisition, including Scout.
ServiceSource has 3 investors. Key investors include General Atlantic, Concentrix, and BBVA Compass.