About Smith AI
Smith AI is a company based in Palo Alto (United States) founded in 2014. Smith AI has raised $6.96 million across 1 funding round. Smith AI offers products and services including Virtual Receptionists, AI Receptionist, Outreach Campaigns, and AI Powered Web Chat. Smith AI operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Total Equity Funding$6.96M (USD)
in 1 rounds
- Latest Funding Round$6.96M (USD), Series A
Jul 2019
Products & Services of Smith AI
Smith AI offers a comprehensive portfolio of products and services, including Virtual Receptionists, AI Receptionist, Outreach Campaigns, and AI Powered Web Chat.
Human-first service for answering calls and scheduling.
AI-powered tool for automated answering and intake.
Platform for outbound sales and customer service.
AI and staffed system for website chat and messaging.
Funding Insights of Smith AI
Smith AI has successfully raised a total of $6.96M through 1 strategic funding round. The most recent funding activity was a Series A round of $6.96 million completed in July 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $6.96M
- Total Rounds 1
- Last Round Series A — $6.96M
- First Round $6.96M
(Jul 2019)
All 1 funding rounds of Smith AI with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2019 | $6.96M | Series A | – | – | – |
People of Smith AI
44 people are tracked at Smith AI (11 in leadership, 33 in team).
| Name | Role | Group |
|---|---|---|
Steve Green | Head of Sales | Leadership |
Aaron Lee | Co-Founder & CEO | Leadership |
Ben Clark | VP Of Engineering | Leadership |
Kevin Chisolm | Head, Support & Services | Leadership |
Jon Diller | COO | Leadership |
George Jernigan | VP of Operations | Leadership |
Brittany Gibbs | Director Of Client Operations | Leadership |
Kathleen Riley | Director Of Product Management | Leadership |
Kristen Markert | Head Of Agent Operations | Leadership |
Craig Dennis | Head Of Product Design | Leadership |
Justin Kohn | VP Of Finance | Leadership |
Kelly Walker | Senior Fp&a Manager | Team |
Israel Fernández Gómez | Software engineer | Team |
Joaquín Rodríguez Dabrio | Software Engineer | Team |
Lawrence Zheng | Senior Product Designer | Team |
Alicia Spence | Account Executive | Team |
Maddy Martin | SVP, Growth | Team |
Adrián Peralta Moya | QA Engineer | Team |
Josué Salvador Nieto | Virtual Office Assistant | Team |
Daniel Correa | Quality Assurance Engineer | Team |
24 more people are available in the full profile.
Complete people profiles for Smith AI
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Smith AI
2 dated milestones of Smith AI across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Smith AI is founded.
- Funding First funding round of $7.0M.
Competitors of Smith AI
Smith AI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| genpact.com | 1997 | New York, United States | – | 129,140 | Provider of end-to-end business process outsourcing services | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. |
Detailed competitors of Smith AI
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Smith AI
The website of Smith AI (smith.ai) receives about 199.1K visits a month and ranks #223,364 among all websites worldwide, #6,216 in Business Services.
- Monthly visits199.1K
▲ 6.4% vs previous month
- Unique visitors78.4K
per month
- Global rank#223,364
among all websites
- Category rank#6,216
Business and Consumer Services · Business Services
- Bounce rate45%
- Pages per visit2.5
- Average visit43 sec
- DevicesDesktop 51% · Mobile 49%
Websites whose visitors overlap most with Smith AI. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
heyrosie.com | heyrosie.com | 100% | – | #490,517 | – |
| nexa.com | 97% | 16.3K | #1,614,975 | View details | |
| ruby.com | 96% | 61.3K | #754,105 | View details | |
| podium.com | 95% | 3.3M | #12,177 | View details | |
| mobile-text-alerts.com | 93% | 116.5K | #349,028 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Smith AI
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Smith Ai
Complete news archive for Smith AI
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Smith AI
10 companies that operate in the same segment as Smith AI (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about Smith AI
Smith AI was founded in 2014 and raised its 1st funding round 5 years after it was founded.
Smith AI is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Smith AI is a funded company, having raised a total of $6.96M across 1 funding round to date. The company's 1st funding round was a Series A of $6.96M, raised on Jul 2019.
Smith AI was founded in 2014 in Palo Alto, United States, within the customer service sector. English-language call answering services are offered to small businesses and individuals. Operations include handling calls, transfers, meeting scheduling, and note-taking. Email summaries of interactions are delivered immediately after calls. Solutions are structured according to volumes of receptionist calls and live transfers.
Smith AI's top competitors include Twilio, Genesys and Freshworks.
Smith AI offers Virtual Receptionists, AI Receptionist, Outreach Campaigns, and AI Powered Web Chat.
Smith AI operates through Smith.Ai, Inc..
The website of Smith AI receives about 199 thousand visits a month and ranks #223,364 among all websites worldwide.