About UseFirefly
UseFirefly is a Technology company based in Philadelphia (United States) founded in 2012. Co-browsing solutions are offered for enterprise customer support and sales. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Video. Its competitors include CafeX Communications, TokBox and Sightcall; 3 of its 3 listed competitors have raised funding.
Company details
Firefly was founded in 2012 in Philadelphia, United States, as a software provider in the customer engagement sector. Co-browsing tools are developed for small and medium businesses to integrate into web and mobile applications. Support representatives are enabled to connect with customer browsers, sharing only the visitors webpage for assistance in support and sales interactions. Operations focus on enhancing remote collaboration without full screen access.
- Headquarters Philadelphia, United States
- Stage Acquired
- SectorsTechnology
- Website usefirefly.com
- Social LinkedIn X
Competitors of UseFirefly
UseFirefly has 3 listed competitors in our database, 3 of them funded. They include CafeX Communications, TokBox and Sightcall.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| cafex.com | 2013 | New York, United States | $49.64M | Real-time collaboration solutions for customer and workforce engagement are provided. | ||
| tokbox.com | 2007 | San Francisco, United States | $26M | WebRTC APIs and SDKs are provided for video collaboration services. | ||
| sightcall.com | 2008 | San Francisco, United States | $57.7M | 20 | Provider of a cloud-based visual collaboration platform |
Detailed competitors of UseFirefly
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- Full competitor set
- Operating metrics
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Web traffic of UseFirefly
Websites that share an audience with UseFirefly (usefirefly.com).
Websites whose visitors overlap most with UseFirefly. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| dormroomfund.com | 100% | #1,430,962 | View details | ||
brunchandbudget.com | brunchandbudget.com | 99% | – | ||
| livelook.com | 98% | View details | |||
emaplan.com | emaplan.com | 90% | – | ||
| goinstant.com | 63% | View details | |||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 7 similar websites and full traffic analytics for UseFirefly
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 7 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as UseFirefly (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about UseFirefly
UseFirefly was founded in 2012.
UseFirefly is headquartered in Philadelphia, United States. It is registered at Philadelphia, Pennsylvania, United States.
Firefly was founded in 2012 in Philadelphia, United States, as a software provider in the customer engagement sector. Co-browsing tools are developed for small and medium businesses to integrate into web and mobile applications. Support representatives are enabled to connect with customer browsers, sharing only the visitors webpage for assistance in support and sales interactions. Operations focus on enhancing remote collaboration without full screen access.
UseFirefly's top competitors include Sightcall, CafeX Communications and TokBox.