Ushur

Santa Clara, United States Founded: 2014 • Age: 12 yrs
Customer experiences are automated by Ushur using AI-driven solutions.
Annual revenue $5.1M Latest available
Total funding $107.6M 5 rounds
Employees 108 Tracked headcount
Investors 5 Known backers
Products 3 Services tracked
Competitors 9 Brand Intelligence

About Ushur

Ushur is a company based in Santa Clara (United States) founded in 2014 by Simha Sadasiva and Henry Peter. It operates as a AI-as-a-Service, SaaS (Software-as-a-Service), and HealthTech. Ushur has raised $107.59 million across 5 funding rounds from investors including Iron Pillar, Third Point Ventures and 8VC. The company has 108 employees as of March 31, 2023. Ushur offers products and services including Ushur Platform, Ushur Intelligence, and Invisible App. Ushur operates in a competitive market with competitors including ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.

  • Headquarter Santa Clara, United States
  • Employees 108 as on 31 Mar, 2023
  • Founders Simha Sadasiva, Henry Peter
  • Sectors
    Technology
    Healthcare Financial Services
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Ushur, Inc.
  • Date of Incorporation 08 Jun, 2017
  • Jurisdiction Bangalore, Karnataka, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Healthcare → Healthcare Services & Infrastructure
Financial Services → FinTech & Digital Finance
Key Metrics
  • Annual Revenue
    $5.07 M (USD)
    105.73
    as on Mar 31, 2023
  • Net Profit
    $352.06 K (USD)
    49.28
    as on Mar 31, 2023
  • EBITDA
    $572.16 K (USD)
    61.01
    as on Mar 31, 2023
  • Total Equity Funding
    $107.59 M (USD)

    in 5 rounds

  • Latest Funding Round
    $15 M (USD), Series C

    Jan 30, 2025

  • Investors
    Iron Pillar

    & 4 more

  • Employee Count
    108

    as on Mar 31, 2023

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Products & Services of Ushur

Ushur offers a comprehensive portfolio of products and services, including Ushur Platform, Ushur Intelligence, and Invisible App.

Primary

Customer interactions are automated for seamless, personalized engagement.

AI agents are powered to resolve complex service requests.

Secure browser-based interactions are delivered without app downloads.

People of Ushur

Headcount 50-200
Employee Profiles 101
Board Members and Advisors 4
Employee Profiles
People
Simha Sadasiva
Co Founder & CEO
People
Henry Peter
Co-Founder & CTO
People
Sreevathsa Duglapura
VP & GM India
People
Krupanand Shetty
System Architect

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Board Members and Advisors
people
Bhaskar Ghosh
Advisor
people
Pankaj Patel
Board Member
people
Tim Wentworth
Director
people
Rob Schwartz
Director

Unlock access to complete

Funding Insights of Ushur

Ushur has successfully raised a total of $107.59M across 5 strategic funding rounds. The most recent funding activity was a Series C round of $15 million completed in January 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 5
  • Last Round Series C — $15.0M
  • First Round

    (23 Oct 2018)

  • Investors Count 5
Date Amount Transaction Name Valuation Lead Investors Investors
Jan, 2025 Amount Series C - Ushur Valuation

investors

Feb, 2023 Amount Series C - Ushur Valuation Third Point Ventures
Feb, 2021 Amount Series B - Ushur Valuation Iron Pillar , Aflac Ventures

Investors in Ushur

Ushur has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Iron Pillar, Third Point Ventures and 8VC.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Corporate-backed venture capital is focused on fintech and multiple sectors.
Founded Year Domain Location
Growth capital provision and investment services for tech entrepreneurs across multiple locations.
Founded Year Domain Location
Venture capital firm investing in technology, life sciences, and related sectors.
Founded Year Domain Location

Investments & Acquisitions by Ushur

Investments

Financial Statements - Ushur

Ushur Comparisons

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Competitors of Ushur

Ushur operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Verint, Clarabridge and Sprinklr, among others.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Sales, CRM, and email marketing automation software is provided.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
AI-powered customer experience automation solutions are provided by Verint.
domain founded_year HQ Location
Customer intelligence platform on cloud
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
domain founded_year HQ Location
Customer experience optimization is delivered via cloud and AI platforms.

Latest news on Ushur

Frequently Asked Questions about Ushur

Ushur was founded in 2014 and raised its 1st funding round 4 years after it was founded.

Ushur is headquartered in Santa Clara, United States. It is registered at Santa Clara, California, United States.

Simha Sadasiva is the current CEO of Ushur. They have also founded this company.

Ushur is a funded company, having raised a total of $107.59M across 5 funding rounds to date. The company's 1st funding round was a Series B of $5M, raised on Oct 23, 2018.

As of Mar 31, 2023, the latest employee count at Ushur is 108.

Annual revenue of Ushur is $5.07M as on Mar 31, 2023.

Customer interactions are streamlined by Ushur through its AI-powered Customer Experience Automation platform. Operations are enhanced in regulated industries such as healthcare, insurance, and financial services. Solutions like Ushur Intelligence and Invisible App are provided to deliver personalized, compliant engagements. Complex workflows are automated, and seamless omnichannel support is ensured across web, email, and SMS. Efficiency is improved with agentic AI, reducing manual effort and compliance risks. Businesses are empowered to exceed customer expectations with scalable, secure technology.

Ushur's top competitors include Zendesk, ActiveCampaign and Verint.

Ushur offers Ushur Platform, Ushur Intelligence, and Invisible App.

Ushur has 5 investors. Key investors include Iron Pillar, Third Point Ventures, 8VC, Aflac Ventures, and Pentland Brands.

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