ASAPP

New York, United States Founded: 2014 • Age: 12 yrs
AI-based customer experience solutions for service agents are provided.
Annual revenue - Latest available
Total funding $312.6M 4 rounds
Employees 183 Tracked headcount
Investors 14 Known backers
Products 5 Services tracked
Competitors 10 Brand Intelligence

About ASAPP

ASAPP is a company based in New York (United States) founded in 2014. ASAPP has raised $312.57 million across 4 funding rounds from investors including Fidelity Investments, Emergence Capital and Standard Industries. The company has 183 employees as of December 31, 2022. ASAPP offers products and services including GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, and AutoCompose. ASAPP operates in a competitive market with competitors including Dialpad, ActiveCampaign, Zendesk, Freshworks and Twilio, among others.

  • Headquarter New York, United States
  • Employees 183 as on 31 Dec, 2022
  • Stage Unicorn
  • Sectors
    Technology
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  • Phone
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  • Website
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Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $312.57 M (USD)

    in 4 rounds

  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    183

    as on Dec 31, 2022

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Products & Services of ASAPP

ASAPP offers a comprehensive portfolio of products and services, including GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, and AutoCompose.

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Primary

Autonomous AI for resolving customer issues via voice and chat.

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AI-native tool for enhancing digital customer interactions.

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Accurate speech-to-text for call transcriptions.

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Generates summaries of customer interactions automatically.

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Automates responses to improve agent productivity.

People of ASAPP

Headcount 200-500
Employee Profiles 28
Board Members and Advisors 7
Employee Profiles
People
Preethi Ramdas
Director Talent Acquisition
People
Michael Martin
Director Of Campaigns
People
Jo-Anne Sinclair
Chief Legal Officer
People
Nicolas D'Ippolito
Head of Engineering

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Board Members and Advisors
people
John Doerr
Investor and Board Member Chair
people
John Chambers
Investor and Board Member
people
Dave Strohm
Investor and Board Member
people
Jamie Montgomery
Investor and Board Member

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Funding Insights of ASAPP

ASAPP has successfully raised a total of $312.57M across 4 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in ASAPP

ASAPP has secured backing from 14 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Fidelity Investments, Emergence Capital and Standard Industries.

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Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Tech focused Early and growth stage VC firm investing in the US
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Venture capital firm investing in multiple sectors
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Venture capital firm backed by Telstra
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Investor details for ASAPP

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Investments & Acquisitions by ASAPP

Investments
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Investment portfolio details for ASAPP

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  • Portfolio identities
  • Transaction dates
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Financial Statements - ASAPP

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Detailed financials for ASAPP

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Asapp Comparisons

ASAPP Primary company
Description
AI-based customer experience solutions for service agents ar...
Location
New York, United States
Founded Year
2014
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
183
As of 2022
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Peer comparison for ASAPP

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Competitors of ASAPP

ASAPP operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, ActiveCampaign, Zendesk, Freshworks and Twilio, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based unified communication solutions including voice and video are provided.
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Sales, CRM, and email marketing automation software is provided.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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AI-powered customer experience automation solutions are provided by Verint.
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Detailed competitors of ASAPP

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Latest news on Asapp

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Complete news archive for ASAPP

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Frequently Asked Questions about ASAPP

ASAPP was founded in 2014 and raised its 1st funding round 1 year after it was founded.

ASAPP is headquartered in New York, United States. It is registered at New York, New York, United States.

Priya Vijayarajendran is the current CEO of ASAPP.

ASAPP is a funded company, having raised a total of $312.57M across 4 funding rounds to date.

As of Dec 31, 2022, the latest employee count at ASAPP is 183.

AI based customer experience management platform. It provides solutions for customer service agents. The products include a self learning engine and applied research solution. The AI platform guide agents in the customer services and allows automating routine tasks with real time augmentation. It creates AI solutions that solve the toughest problems in customer service. The solutions are purpose built for CX on a core of native AI to enhance contact center capacity. It offer a range of automation solutions, including an AI agent that autonomously and safely resolves complex customer interactions, over voice or chat.

ASAPP's top competitors include Twilio, Freshworks and Dialpad.

ASAPP offers GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, and AutoCompose.

ASAPP has 14 investors. Key investors include Fidelity Investments, Emergence Capital, Standard Industries, March Capital, and Telstra Ventures.

The valuation of ASAPP is $1.6B as of Apr 2021.

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