ASAPP

New York, United States Founded: 2014 • Age: 12 yrs
AI-based customer experience solutions for service agents are provided.
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About ASAPP

ASAPP is a company based in New York (United States) founded in 2014.. ASAPP has raised $312.57 million across 3 funding rounds from investors including Fidelity Investments, Emergence Capital and Standard Industries. The company has 183 employees as of December 31, 2022. ASAPP offers products and services including GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, and AutoCompose. ASAPP operates in a competitive market with competitors including Dialpad, ActiveCampaign, Zendesk, Freshworks and Twilio, among others.

  • Headquarter New York, United States
  • Employees 183 as on 31 Dec, 2022
  • Stage Unicorn
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Enterprise Software & Productivity Solutions
Technology → Artificial Intelligence & Machine Learning
Technology → Artificial Intelligence & Machine Learning
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $312.57 M (USD)

    in 3 rounds

  • Latest Funding Round
    $120 M (USD), Series C

    Apr 30, 2021

  • Investors
  • Employee Count
    183

    as on Dec 31, 2022

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Products & Services of ASAPP

ASAPP offers a comprehensive portfolio of products and services, including GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, and AutoCompose. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Autonomous AI for resolving customer issues via voice and chat.

AI-native tool for enhancing digital customer interactions.

Accurate speech-to-text for call transcriptions.

Generates summaries of customer interactions automatically.

Automates responses to improve agent productivity.

People of ASAPP
Headcount 200-500
Employee Profiles 28
Board Members and Advisors 7
Employee Profiles
People
Preethi Ramdas
Director Talent Acquisition
People
Michael Martin
Director Of Campaigns
People
Jo-Anne Sinclair
Chief Legal Officer
People
Nicolas D'Ippolito
Head of Engineering

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Board Members and Advisors
people
John Doerr
Investor and Board Member Chair
people
John Chambers
Investor and Board Member
people
Dave Strohm
Investor and Board Member
people
Jamie Montgomery
Investor and Board Member

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Funding Insights of ASAPP

ASAPP has successfully raised a total of $312.57M across 3 strategic funding rounds. The most recent funding activity was a Series C round of $120 million completed in April 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Series C — $120.0M
  • First Round

    (15 Dec 2015)

  • Investors Count 14
Date Amount Transaction Name Valuation Lead Investors Investors
Apr, 2021 Amount Series C - ASAPP Valuation Fidelity Investments , Dragoneer Investment Group
May, 2020 Amount Series B - ASAPP Valuation Emergence Capital , Telstra Ventures
Dec, 2015 Amount Series A - ASAPP Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in ASAPP

ASAPP has secured backing from 14 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Fidelity Investments, Emergence Capital and Standard Industries. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Tech focused Early and growth stage VC firm investing in the US
Founded Year Domain Location
Venture capital firm investing in multiple sectors
Founded Year Domain Location
Venture capital firm backed by Telstra
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by ASAPP

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - ASAPP

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Asapp Comparisons

Employees
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Competitors of ASAPP

ASAPP operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, ActiveCampaign, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Sales, CRM, and email marketing automation software is provided.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
AI-powered customer experience automation solutions are provided by Verint.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Asapp

Frequently Asked Questions about ASAPP

When was ASAPP founded?

ASAPP was founded in 2014 and raised its 1st funding round 1 year after it was founded.

Where is ASAPP located?

ASAPP is headquartered in New York, United States. It is registered at New York, New York, United States.

Who is the current CEO of ASAPP?

Priya Vijayarajendran is the current CEO of ASAPP.

Is ASAPP a funded company?

ASAPP is a funded company, having raised a total of $312.57M across 3 funding rounds to date. The company's 1st funding round was a Series A of $7.57M, raised on Dec 15, 2015.

How many employees does ASAPP have?

As of Dec 31, 2022, the latest employee count at ASAPP is 183.

What does ASAPP do?

AI based customer experience management platform. It provides solutions for customer service agents. The products include a self learning engine and applied research solution. The AI platform guide agents in the customer services and allows automating routine tasks with real time augmentation. It creates AI solutions that solve the toughest problems in customer service. The solutions are purpose built for CX on a core of native AI to enhance contact center capacity. It offer a range of automation solutions, including an AI agent that autonomously and safely resolves complex customer interactions, over voice or chat.

Who are the top competitors of ASAPP?

ASAPP's top competitors include Twilio, Freshworks and Dialpad.

What products or services does ASAPP offer?

ASAPP offers GenerativeAgent, ASAPP Messaging, AutoTranscribe, AutoSummary, and AutoCompose.

Who are ASAPP's investors?

ASAPP has 14 investors. Key investors include Fidelity Investments, Emergence Capital, Standard Industries, March Capital, and Telstra Ventures.

What is ASAPP's valuation?

The valuation of ASAPP is $1.6B as of Apr 2021.

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