Astute Solutions

Columbus, United States Founded: 1995 • Age: 31 yrs
Customer experience and social relationship management software is provided.

About Astute Solutions

Astute Solutions is a company based in Columbus (United States) founded in 1995. Astute Solutions has completed 3 acquisitions, including Emplifi, Wilke Global and iPerceptions. Astute Solutions offers products and services including Emplifi Platform, Social Marketing, and Social Commerce. Astute Solutions operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

Key Metrics

Products & Services of Astute Solutions

Astute Solutions offers a comprehensive portfolio of products and services, including Emplifi Platform, Social Marketing, and Social Commerce.

Emplifi Platform
Social Media Management

Unified system for marketing, commerce, and customer care operations.

Social Marketing
Marketing Tools

Enables brands to manage and analyze social media campaigns effectively.

Social Commerce
Ecommerce Solutions

Facilitates revenue growth through integrated social media sales channels.

Apps and channels of Astute Solutions

its YouTube channel Emplifi has 9.7K subscribers and 30 videos.

Emplifi
YouTube 9.7K subscribers 30 videos People & Blogs
Open channel

Videos from Astute Solutions

The most watched videos on Astute Solutions's YouTube channel, Emplifi (9.7K subscribers). Click a video to play it here.

3 essential tools every social media manager needs for success
39.2K views
Emplifi Care: Elevate customer service into exceptional customer care
1K views
Bring UGC, social publishing, listening, and analytics all in one place with Emplifi
803 views
Emplifi Social Commerce: Convert consumers through shoppable social and scalable commerce solutions
607 views

More on Emplifi.

Funding Insights of Astute Solutions

  • Total Rounds 2
  • Investors Count 2

All 2 funding rounds of Astute Solutions with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Apr 2019–Private Equity Round–Audax Private Equity
–
Jul 2014–Private Equity Round–Rubicon Technology Partners
–
Valuation history

2 investors in total: 2 institutional.

Investors in Astute Solutions

Astute Solutions has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Audax Private Equity and Rubicon Technology Partners.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Private equity investments in middle market companies across North America.
–audaxprivateequity.com-
Enterprise software companies are supported through strategic private equity investments.
–rubicontp.comBoulder, United States
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Investor details for Astute Solutions

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Astute Solutions

142 people are tracked at Astute Solutions (50 in leadership, 92 in team).

NameRoleGroup
Michaela Branova
Sr. Director, Reporting & AnalyticsLeadership
Prudhvi Gajula
Director Of QualityLeadership
Jennifer Patten
Executive Assistant To The Cmo, CFO & CLOLeadership
Petr Ott
VP Of Revenue OperationsLeadership
Marlee Stevens
Global Director Of Sales EnablementLeadership
Justen Calvacca
Director Of Sales, Enterprise & StrategicLeadership
Juan Carlos Lujan
Vice President Of Sales LatamLeadership
Molly Pannell
Director, Product MarketingLeadership
Wayne Rhodeback
Chief Telephony AnalystLeadership
Susan Ganeshan
Chief Marketing OfficerLeadership
Jorge Osorio
Sales Director LatamLeadership
Ohad Hecht
CEOLeadership
Peter Bennfors
CFOLeadership
Todd McCaslin
CTOLeadership
Dagmar Sevcikova
Chief People & Diversity OfficerLeadership
Jennifer Brooks
Chief Revenue Officer (cro)Leadership
Madison Gold
Strategic Account DirectorLeadership
Aron Ghebre-Michael
Sales Director EnterpriseLeadership
Jenna Colombe
Senior Director, Marketing TechnologyLeadership
Radka Belohradova
Sr. Director, Insights & TechnologyLeadership

122 more people are available in the full profile.

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Complete people profiles for Astute Solutions

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Astute Solutions

Astute Solutions has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Emplifi, Wilke Global and iPerceptions.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Social media engagement is tracked and analyzed through benchmarking tools.
socialbakers.comSan Francisco, United States2008Sep 2020β€’β€’β€’β€’
Customer research using voice of customer solutions
iperceptions.comNew York, United States2000Jul 2020β€’β€’β€’β€’
Social media conversations are monitored for CPG brand customer care.
wilkeglobal.comDublin, United States1981May 2018β€’β€’β€’β€’
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Complete acquisition details for Astute Solutions

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of Astute Solutions

6 dated milestones of Astute Solutions across 25 years, from founding to its latest funding, stage changes and deals.

  1. Founded Astute Solutions is founded.
  2. Funding First funding round.
  3. Acquisition Acquires Wilke Global.
  4. Funding Latest funding round, Private Equity Round,.
  5. Acquisition Acquires iPerceptions.
  6. Acquisition Acquires Emplifi.

Competitors of Astute Solutions

Astute Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
vonage.com2001Holmdel, United States$642.33M1,089
Provider of contact center business communication solutions
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
observe.ai2017Redwood, United States$213.35M202
AI-powered conversation intelligence and automation are provided for contact centers.
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Detailed competitors of Astute Solutions

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of Astute Solutions

Websites that share an audience with Astute Solutions (astutesolutions.com).

Similar websites

Websites whose visitors overlap most with Astute Solutions. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
endeavormgmt.com
100%
2.8K#6,142,485View details
ksrinc.com
ksrinc.com
65%
–#5,105,031–
beyondthearc.com
63%
–#9,502,023View details
en.wikipedia.org
en.wikipedia.org
40%
–––
ohioedge.com
39%
––View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 8 similar websites and full traffic analytics for Astute Solutions

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 8 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Latest news on Astute Solutions

Premium access

Complete news archive for Astute Solutions

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to Astute Solutions

10 companies that operate in the same segment as Astute Solutions (Chatbots), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
AI-based conversational solutions are provided for user interactions and learning.
2021Menlo Park, California, United StatesUSD 193 M––
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Cloud and AI-based chatbots for personal finance management are offered.
2015London, England, United KingdomUSD 175.49 M––
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
Conversational AI platform is provided for digital customer experiences.
1995New York, New York, United States–USD 312.47 M928
Cloud based platform for employee communication
2016Mountain View, California, United StatesUSD 305 MUSD 2.49 M57
AI-powered conversation intelligence and automation are provided for contact centers.
2017Redwood City, California, United StatesUSD 213.35 MUSD 10.89 M145
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Frequently Asked Questions about Astute Solutions

Astute Solutions was founded in 1995 and raised its 1st funding round 19 years after it was founded.

Astute Solutions is headquartered in Columbus, United States. It is registered at Columbus, Ohio, United States.

Astute Solutions was founded in 1995 in Columbus, United States, and operates in the customer service software sector. Case management software such as ePowerCenter is offered, along with Astute SRM for social relationship management and Astute Knowledge for knowledge management across customer channels. Industries served include consumer packaged goods, retail grocery, restaurants, manufacturing, automobiles, financial services, travel and hospitality, and pharmaceuticals.

Astute Solutions's top competitors include Twilio, Genesys and Freshworks.

Astute Solutions offers Emplifi Platform, Social Marketing, and Social Commerce.

Astute Solutions has made 3 acquisitions, including Emplifi, Wilke Global, and iPerceptions.

Astute Solutions has 2 investors. Key investors include Audax Private Equity, and Rubicon Technology Partners.

Astute Solutions operates through Astute, Inc..

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