About Bold360
Bold360 is a company based in Boston (United States) founded in 2017 by Maciej Swierczewski was acquired by Genesys in May 2021. Bold360 operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Boston, United States
- Founders Maciej Swierczewski
-
Sectors
Technology
-
Phone
Locked
-
Website
Locked
-
Social
Locked
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
People of Bold360
Unlock access to complete
Unlock access to complete
Leadership Team
167 people
Software Development Team
127 people
Sales and Marketing
82 people
Product Management Team
57 people
Senior Team
49 people
Finance and Accounting
26 people
Operations Team
16 people
Creative and Marketing Team
15 people
Unlock access to complete
Funding Insights of Bold360
Detailed funding history for Bold360
Round names, dates, amounts, investors, and valuation history require an active premium plan.
- Round names and dates
- Funding amounts
- Participating investors
- Valuation history
Verified entity values are shown only after access is granted.
Investors in Bold360
Bold360 has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Genesys.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Cloud-based omnichannel customer experience and contact center solutions are delivered.
|
Locked | Locked | Locked |
Investor details for Bold360
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Bold360
Investment portfolio details for Bold360
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
Financial Statements - Bold360
Detailed financials for Bold360
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
Verified entity values are shown only after access is granted.
Bold360 Comparisons
Peer comparison for Bold360
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of Bold360
Bold360 operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| Locked | Locked | Locked |
Cloud-based unified communication solutions including voice and video are provided.
|
|
| Locked | Locked | Locked |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
|
|
| Locked | Locked | Locked |
Cloud-based customer service platform is offered for business engagement.
|
|
| Locked | Locked | Locked |
Cloud-based business process management suite solutions are delivered.
|
|
| Locked | Locked | Locked |
Cloud-based omnichannel communication and customer engagement platform is utilized.
|
|
| Locked | Locked | Locked |
Cloud-based unified communication software is delivered for businesses.
|
Detailed competitors of Bold360
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Bold360
Complete news archive for Bold360
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Bold360
Bold360 was founded in 2017.
Bold360 is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.
Bold360 was founded in 2017 in Boston, United States, as a technology platform focused on customer engagement. Omnichannel interactions are supported through live chat, video, email, and channels like Facebook Messenger. Features such as adaptive autoreply, mobile app embedding for Android and iOS, session routing, and reporting are included. Integrations with systems like Zendesk, Salesforce, and Google Analytics are available, with clients including North Face and Tibco.
Bold360's top competitors include Twilio, Genesys and Capillary Technologies.
Bold360 has 1 investor. Key investors include Genesys.