About Botmind
Botmind is a company based in France founded in 2017.. Botmind offers products and services including Email Automation, Live Chat Automation, Form Automation, and Social Media Automation. Botmind operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter France
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Technology
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Products & Services of Botmind
Botmind offers a comprehensive portfolio of products and services, including Email Automation, Live Chat Automation, Form Automation, and Social Media Automation. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates email qualification and responses for e-commerce queries.
Offers 24/7 AI-powered live chat for instant customer assistance.
Dynamically handles FAQs and contact forms to streamline interactions.
Automates responses on platforms like Messenger and WhatsApp.
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Funding Insights of Botmind
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Botmind
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Botmind
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Botmind Comparisons
Competitors of Botmind
Botmind operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Botmind
When was Botmind founded?
Botmind was founded in 2017.
Where is Botmind located?
Botmind is headquartered in France.
What does Botmind do?
Botmind was founded in 2017 in France as a provider of AI-based customer service software. Customer experiences are improved through automated response management and query resolution by AI agents. One-click integrations are supported with platforms such as Salesforce, Hubspot, Google Sheets, and Oracle Service Cloud. Operations serve clients including Artsper, BNP Paribas, LaRedoute, and Webedia in the technology sector.
Who are the top competitors of Botmind?
Botmind's top competitors include Twilio, Freshworks and Dialpad.
What products or services does Botmind offer?
Botmind offers Email Automation, Live Chat Automation, Form Automation, and Social Media Automation.