About CallMiner
CallMiner is a company based in Chicago (United States) founded in 2011 was acquired by CallMiner in October 2021. It operates as a SaaS (Software-as-a-Service) and Professional Services. CallMiner offers products and services including Eureka Platform, CallMiner Record, and Analyze. CallMiner operates in a competitive market with competitors including Dialpad, Twilio, Front, Infobip and Podium, among others.
- Headquarter Chicago, United States
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Technology
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- Legal Name Callminer
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Products & Services of CallMiner
CallMiner offers a comprehensive portfolio of products and services, including Eureka Platform, CallMiner Record, and Analyze.
Customer interactions are captured and analyzed for insights.
Conversations are recorded with high-quality stereo for analytics.
Customer interactions are analyzed to improve business outcomes.
Funding Insights of CallMiner
Detailed funding history for CallMiner
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Investors in CallMiner
CallMiner has secured backing from 1 investor. Prominent investors backing the company include CallMiner.
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Cloud and AI-based conversational analytics are delivered by CallMiner.
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Investor details for CallMiner
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Investments & Acquisitions by CallMiner
Investment portfolio details for CallMiner
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Financial Statements - CallMiner
Detailed financials for CallMiner
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Callminer Comparisons
Peer comparison for CallMiner
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Competitors of CallMiner
CallMiner operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Twilio, Front, Infobip and Podium, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Front is recognized as a customer service software provider.
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Cloud-based messaging and communication solutions are provided for enterprises.
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Online reviews are collected and managed through a cloud-based platform.
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Reputation management software is provided for solar industry sales.
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Detailed competitors of CallMiner
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Latest news on Callminer
Complete news archive for CallMiner
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Frequently Asked Questions about CallMiner
CallMiner was founded in 2011.
CallMiner is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
CallMiner is established as a leader in AI-powered conversation intelligence and customer experience automation. Interactions across omnichannel platforms are captured and analyzed to deliver actionable insights. Solutions are provided to enhance agent performance, improve customer satisfaction, and drive operational efficiency. Sectors such as healthcare, retail, finance, and hospitality are served with tailored analytics. Automation of workflows and processes is enabled through advanced AI and real-time intelligence. Compliance and risk reduction are supported alongside cost optimization. Customer needs are uncovered to facilitate data-driven decisions for organizations.
CallMiner offers Eureka Platform, CallMiner Record, and Analyze.
CallMiner has 1 investor. Key investors include CallMiner.