About CallMiner
CallMiner is a Technology company based in Chicago (United States) founded in 2011, and was acquired by CallMiner in October 2021. CallMiner is recognized for AI-powered conversation intelligence solutions. It operates on a SaaS (Software-as-a-Service) and Professional Services model. CallMiner offers products and services including Eureka Platform, CallMiner Record, and Analyze. Its focus areas include Software, Customer Experience Solutions, Artificial Intelligence and Conversational AI. Its competitors include Dialpad, Twilio and Front; 3 of its 3 listed competitors have raised funding.
Company details
CallMiner is established as a leader in AI-powered conversation intelligence and customer experience automation. Interactions across omnichannel platforms are captured and analyzed to deliver actionable insights. Solutions are provided to enhance agent performance, improve customer satisfaction, and drive operational efficiency. Sectors such as healthcare, retail, finance, and hospitality are served with tailored analytics. Automation of workflows and processes is enabled through advanced AI and real-time intelligence. Compliance and risk reduction are supported alongside cost optimization. Customer needs are uncovered to facilitate data-driven decisions for organizations.
Products & Services of CallMiner
CallMiner offers a comprehensive portfolio of products and services, including Eureka Platform, CallMiner Record, and Analyze.
Customer interactions are captured and analyzed for insights.
Conversations are recorded with high-quality stereo for analytics.
Customer interactions are analyzed to improve business outcomes.
Apps and channels of CallMiner
its YouTube channel CallMiner has 507 subscribers and 30 videos.
Videos from CallMiner
The most watched videos on CallMiner's YouTube channel, CallMiner (507 subscribers). Click a video to play it here.
More on CallMiner.
Investors in CallMiner
CallMiner has secured backing from 1 investor. Prominent investors backing the company include CallMiner.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud and AI-based conversational analytics are delivered by CallMiner. | 2002 | callminer.com | Waltham, United States |
Investor details for CallMiner
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Timeline of CallMiner
2 dated milestones of CallMiner across 10 years, from founding to its latest funding, stage changes and deals.
- Founded CallMiner is founded.
- Exit Acquired by CallMiner.
Competitors of CallMiner
CallMiner has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Twilio and Front.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| front.com | 2013 | San Francisco, United States | $204M | Front is recognized as a customer service software provider. |
Detailed competitors of CallMiner
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Web traffic of CallMiner
Websites that share an audience with CallMiner (orecx.com).
Websites whose visitors overlap most with CallMiner. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
oreka.sourceforge.net | oreka.sourceforge.net | 100% | – | ||
| computer-talk.com | 81% | 17.9K | #2,051,824 | View details | |
yealink.co.za | yealink.co.za | 79% | #7,786,063 | – | |
sipfish.com | sipfish.com | 77% | – | ||
voicebundle.com | voicebundle.com | 75% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 30 similar websites and full traffic analytics for CallMiner
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 30 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as CallMiner (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Frequently Asked Questions about CallMiner
CallMiner was founded in 2011.
CallMiner is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
CallMiner is established as a leader in AI-powered conversation intelligence and customer experience automation. Interactions across omnichannel platforms are captured and analyzed to deliver actionable insights. Solutions are provided to enhance agent performance, improve customer satisfaction, and drive operational efficiency. Sectors such as healthcare, retail, finance, and hospitality are served with tailored analytics. Automation of workflows and processes is enabled through advanced AI and real-time intelligence. Compliance and risk reduction are supported alongside cost optimization. Customer needs are uncovered to facilitate data-driven decisions for organizations.
CallMiner offers Eureka Platform, CallMiner Record, and Analyze.
CallMiner has 1 investor. Key investors include CallMiner.
CallMiner operates through Callminer.
Yes. CallMiner was acquired by CallMiner in October 2021.