
About ComputerTalk
ComputerTalk is a company based in Markham (Canada) founded in 1987. It operates as a B2B and SaaS. ComputerTalk offers products and services including ice Contact Center and ice Contact Center for Microsoft Teams. ComputerTalk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
Products & Services of ComputerTalk
ComputerTalk offers a comprehensive portfolio of products and services, including ice Contact Center and ice Contact Center for Microsoft Teams.
Platform for omnichannel customer interactions and AI-driven support.
Native tool for Teams integration to handle calls and communications.
Apps and channels of ComputerTalk
its YouTube channel ComputerTalk has 70 subscribers and 30 videos.
Videos from ComputerTalk
The most watched videos on ComputerTalk's YouTube channel, ComputerTalk (70 subscribers). Click a video to play it here.
More on ComputerTalk.
People of ComputerTalk
11 people are tracked at ComputerTalk (5 in leadership, 6 in team).
| Name | Role | Group |
|---|---|---|
Blair Ferguson | Chief Of Staff | Leadership |
Jean-Nicolas Robitaille | Vice President Of Product Management | Leadership |
Jennifer Sutcliffe | Vice President, Operations And Control | Leadership |
Jie G. | Executive Assistant To CEO | Leadership |
Jurgen Roediger Mba | Vice President, Customer Experience And Resourcing | Leadership |
Srijit Dutta | Business Strategist Lead, AI Implementations | Team |
Mandle Cheung | Chairman And C.e.o. | Team |
Nicole Robinson | Marketing Associate | Team |
Donna Houston | Client Advocacy | Team |
Shaundalee Carvalho | Sales Operations And Marketing | Team |
Kent Mao | Project Owner | Team |
Complete people profiles for ComputerTalk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Competitors of ComputerTalk
ComputerTalk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of ComputerTalk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Verified entity values are shown only after access is granted.
Web traffic of ComputerTalk
The website of ComputerTalk (computer-talk.com) receives about 17.9K visits a month and ranks #2,051,824 among all websites worldwide, #8,000 in Telecommunications.
- Monthly visits17.9K
▲ 52.5% vs previous month
- Unique visitors5K
per month
- Global rank#2,051,824
among all websites
- Category rank#8,000
Computers Electronics and Technology · Telecommunications
- Bounce rate41%
- Pages per visit1.6
- Average visit17 sec
- DevicesDesktop 31% Β· Mobile 69%
Websites whose visitors overlap most with ComputerTalk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| citel.com | 100% | 1.3K | #12,494,141 | View details | |
| orecx.com | 81% | – | – | View details | |
| pei.com | 61% | 2.5K | – | View details | |
| bonjoro.com | 57% | 55.3K | #533,314 | View details | |
| teledynedalsa.com | 55% | 27.6K | #1,074,201 | View details |
Latest news on Computertalk
Complete news archive for ComputerTalk
Full article history, source details, and older brand coverage require an active premium plan.
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- Source and publication date
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- Brand-specific news history
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Similar companies to ComputerTalk
10 companies that operate in the same segment as ComputerTalk (AI in Customer Support), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Delivers a voice-based AI assistant for customer support. | 2017 | Noida, Uttar Pradesh, India | USD 469.41 K | USD 53.44 K | – | |
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service. | 2014 | Mumbai, Maharashtra, India | – | USD 995.33 K | 69 | |
Provides AI and gig workforce solutions for efficient customer support services. | 2018 | Bengaluru, Karnataka, India | – | USD 7.13 M | 89 | |
Technology solutions for business process outsourcing are provided globally. | 1999 | Madrid, Madrid, Spain | – | – | – | |
AI-driven customer service solutions are offered to enterprises. | – | Shenzhen, Guangdong, China | USD 2.77 M | – | – | |
Provides AI and human-powered omnichannel customer service solutions for businesses. | 2016 | Bengaluru, Karnataka, India | – | USD 124.92 K | – | |
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support. | 2013 | Delhi, Delhi, India | – | – | – | |
Delivers AI-powered telecom products, cloud services, and enterprise solutions. | 2007 | Bengaluru, Karnataka, India | – | USD 1.89 M | 32 | |
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors. | 2010 | San Jose, California, United States | – | USD 119.93 K | 2 | |
Offers call center software, help desk, and lead management for various industries. | 1995 | Delhi, Delhi, India | – | USD 1.34 M | 89 |
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Frequently Asked Questions about ComputerTalk
ComputerTalk was founded in 1987.
ComputerTalk is headquartered in Markham, Canada. It is registered at Markham, Ontario, Canada.
ComputerTalk develops ice Contact Center, an all-in-one platform for managing customer interactions across voice, chat, and social media. It integrates with systems like Microsoft Teams and CRM tools, enabling features such as AI chatbots and real-time monitoring. Based in Canada, it serves industries including banking, healthcare, and retail, helping organizations enhance customer experiences and operational efficiency through seamless omnichannel support.
ComputerTalk's top competitors include Twilio, Genesys and Freshworks.
ComputerTalk offers ice Contact Center and ice Contact Center for Microsoft Teams.
ComputerTalk operates through Computer Talk Technology Inc.
