ComputerTalk

Markham, Canada Founded: 1987 • Age: 39 yrs
Offers contact center software with AI, analytics, and integrations for business communications.

About ComputerTalk

ComputerTalk is a company based in Markham (Canada) founded in 1987. It operates as a B2B and SaaS. ComputerTalk offers products and services including ice Contact Center and ice Contact Center for Microsoft Teams. ComputerTalk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Operational Areas

Products & Services of ComputerTalk

ComputerTalk offers a comprehensive portfolio of products and services, including ice Contact Center and ice Contact Center for Microsoft Teams.

ice Contact Center
Contact Center Software

Platform for omnichannel customer interactions and AI-driven support.

ice Contact Center for Microsoft Teams
Integration Software

Native tool for Teams integration to handle calls and communications.

Apps and channels of ComputerTalk

its YouTube channel ComputerTalk has 70 subscribers and 30 videos.

ComputerTalk
YouTube 70 subscribers 30 videos Science & Technology
Open channel

Videos from ComputerTalk

The most watched videos on ComputerTalk's YouTube channel, ComputerTalk (70 subscribers). Click a video to play it here.

Enhance your customer experience with ComputerTalk
360 views
Teams Phone extensibility for ComputerTalk's ice Contact Center
122 views
Government Contact Center Challenges Part 2: Business
98 views
Coastal Community Credit Union transforming members' experience with ice Contact Center
87 views

More on ComputerTalk.

People of ComputerTalk

11 people are tracked at ComputerTalk (5 in leadership, 6 in team).

NameRoleGroup
Blair Ferguson
Chief Of StaffLeadership
Jean-Nicolas Robitaille
Vice President Of Product ManagementLeadership
Jennifer Sutcliffe
Vice President, Operations And ControlLeadership
Jie G.
Executive Assistant To CEOLeadership
Jurgen Roediger Mba
Vice President, Customer Experience And ResourcingLeadership
Srijit Dutta
Business Strategist Lead, AI ImplementationsTeam
Mandle Cheung
Chairman And C.e.o.Team
Nicole Robinson
Marketing AssociateTeam
Donna Houston
Client AdvocacyTeam
Shaundalee Carvalho
Sales Operations And MarketingTeam
Kent Mao
Project OwnerTeam
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Complete people profiles for ComputerTalk

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Competitors of ComputerTalk

ComputerTalk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
vonage.com2001Holmdel, United States$642.33M1,089
Provider of contact center business communication solutions
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
infobip.com2006London, United Kingdom$414.05M3,179
Cloud-based messaging and communication solutions are provided for enterprises.
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Detailed competitors of ComputerTalk

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Web traffic of ComputerTalk

The website of ComputerTalk (computer-talk.com) receives about 17.9K visits a month and ranks #2,051,824 among all websites worldwide, #8,000 in Telecommunications.

  • Monthly visits
    17.9K

    ▲ 52.5% vs previous month

  • Unique visitors
    5K

    per month

  • Global rank
    #2,051,824

    among all websites

  • Category rank
    #8,000

    Computers Electronics and Technology · Telecommunications

Similar websites

Websites whose visitors overlap most with ComputerTalk. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
citel.com
100%
1.3K#12,494,141View details
orecx.com
81%
––View details
pei.com
61%
2.5K–View details
bonjoro.com
57%
55.3K#533,314View details
teledynedalsa.com
55%
27.6K#1,074,201View details

Latest news on Computertalk

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Complete news archive for ComputerTalk

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Similar companies to ComputerTalk

10 companies that operate in the same segment as ComputerTalk (AI in Customer Support), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Delivers a voice-based AI assistant for customer support.
2017Noida, Uttar Pradesh, IndiaUSD 469.41 KUSD 53.44 K–
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service.
2014Mumbai, Maharashtra, India–USD 995.33 K69
Provides AI and gig workforce solutions for efficient customer support services.
2018Bengaluru, Karnataka, India–USD 7.13 M89
Technology solutions for business process outsourcing are provided globally.
1999Madrid, Madrid, Spain–––
AI-driven customer service solutions are offered to enterprises.
–Shenzhen, Guangdong, ChinaUSD 2.77 M––
Provides AI and human-powered omnichannel customer service solutions for businesses.
2016Bengaluru, Karnataka, India–USD 124.92 K–
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support.
2013Delhi, Delhi, India–––
Delivers AI-powered telecom products, cloud services, and enterprise solutions.
2007Bengaluru, Karnataka, India–USD 1.89 M32
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors.
2010San Jose, California, United States–USD 119.93 K2
Offers call center software, help desk, and lead management for various industries.
1995Delhi, Delhi, India–USD 1.34 M89
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Frequently Asked Questions about ComputerTalk

ComputerTalk was founded in 1987.

ComputerTalk is headquartered in Markham, Canada. It is registered at Markham, Ontario, Canada.

ComputerTalk develops ice Contact Center, an all-in-one platform for managing customer interactions across voice, chat, and social media. It integrates with systems like Microsoft Teams and CRM tools, enabling features such as AI chatbots and real-time monitoring. Based in Canada, it serves industries including banking, healthcare, and retail, helping organizations enhance customer experiences and operational efficiency through seamless omnichannel support.

ComputerTalk's top competitors include Twilio, Genesys and Freshworks.

ComputerTalk offers ice Contact Center and ice Contact Center for Microsoft Teams.

ComputerTalk operates through Computer Talk Technology Inc.

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