About CONTAQT
CONTAQT is a company based in Tampa (United States) founded in 2015 by Isaac Gal. It operates as a SaaS, and B2B. CONTAQT offers products and services including Conditional Routing, Self-service IVR, Real-Time Monitoring, Automated Call Transcription, and AI Driven Automatic Dialer. CONTAQT operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Tampa, United States
- Founders Isaac Gal
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Technology
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- Legal Name Voxgrid Inc.
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Products & Services of CONTAQT
CONTAQT offers a comprehensive portfolio of products and services, including Conditional Routing, Self-service IVR, Real-Time Monitoring, Automated Call Transcription, and AI Driven Automatic Dialer. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Routes calls based on performance and customer data for efficiency
Enables customized prompts to reduce costs and improve satisfaction
Monitors agent activity and call center metrics in real time
Transcribes calls automatically for easy review and insights
Uses algorithms to automate dialing and optimize agent time
Funding Insights of CONTAQT
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by CONTAQT
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - CONTAQT
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Contaqt Comparisons
Competitors of CONTAQT
CONTAQT operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about CONTAQT
When was CONTAQT founded?
CONTAQT was founded in 2015.
Where is CONTAQT located?
CONTAQT is headquartered in Tampa, United States. It is registered at Tampa, Florida, United States.
Who is the current CEO of CONTAQT?
Isaac Gal is the current CEO of CONTAQT. They have also founded this company.
What does CONTAQT do?
Contaqt is a cloud platform that helps businesses manage customer communications via phone, chat, and social media. It features tools like conditional routing, IVR systems, and real-time monitoring to enhance satisfaction and reduce costs. The company operates from offices in Tampa, Florida, and serves companies of various sizes globally, focusing on improving customer relations and operational efficiency through scalable technology.
Who are the top competitors of CONTAQT?
CONTAQT's top competitors include Twilio, Genesys and Freshworks.
What products or services does CONTAQT offer?
CONTAQT offers Conditional Routing, Self-service IVR, Real-Time Monitoring, Automated Call Transcription, and AI Driven Automatic Dialer.