About Epicenter
Epicenter is a Business Services company based in Moraga (United States) founded in 2000 by Pravin Gandhi and Kenneth Alan Eldred. It operates as a HR outsourcing services are provided by Epicenter to various clients. It operates on a Managed Services and Staff Augmentation model in Business Services and Technology sectors. Epicenter has raised $5.95 million across 5 funding rounds from investors including Infinity Technology Investments, Kenneth and Pandora88. The company has 993 employees. Its Indian entity Epicenter Technologies Private Limited reported revenue of โน142 Cr. Epicenter offers products and services including Customer Care, Technology Solutions, Accounts Receivable Management, and Knowledge Process Outsourcing. Its focus areas include Outsourcing, Customer Experience Solutions, IT Services and Digital Transformation. Its competitors include UST, Genpact, Randstad, 1&1 IONOS and Happiest Minds and 4 more; 4 of its 9 listed competitors have raised funding.
Company details
Epicenter is established as a preferred partner for customer experience solutions, serving global enterprises across various industries. Services are provided in customer care, technology solutions, accounts receivable management, and knowledge process outsourcing. Industries such as financial services, insurance, consumer goods, retail, healthcare, wellness, real estate, manufacturing, and e-commerce are covered. AI and digital services are integrated to enhance operational efficiency and client engagement. Client success stories are highlighted to demonstrate impact and growth in diverse sectors.
- Headquarters Moraga, United States
- Employees 993
- Founders Pravin Gandhi, Kenneth Alan Eldred
- SectorsBusiness ServicesTechnology
- Emailโขโขโขโขโขโขโขโข
- Phoneโขโขโขโข โขโขโขโข
- Website epicenter.tech
- Social LinkedIn X Facebook Instagram YouTube
- Legal Name Epicenter Technologies Private Limited
- Date of Incorporation 05 Jan, 2000
- Jurisdiction Bhayander, Maharashtra, India
- Annual Revenue₹142 Cr
FY 2025 · +8% YoY
- Net Profit₹14.93 Cr
FY 2025 · 11% margin
- EBITDA₹22.45 Cr
FY 2025 · 16% margin
- Total Equity Funding$5.95M (USD)
in 5 rounds
- Latest Funding Round$1.44M (USD), Series A
Nov 2008
- InvestorsInfinity Technology Investments
& 3 more
- Employee Count993
Associated legal entities of Epicenter
Epicenter operates through Epicenter Technologies Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Epicenter Technologies Private Limited CIN U72900MH2000PTC140702 | Active | 05 Jan 2000 | Bhayander, Maharashtra | ₹142 Cr | 993 | 4 | View details |
Products & Services of Epicenter
Epicenter offers a comprehensive portfolio of products and services, including Customer Care, Technology Solutions, Accounts Receivable Management, and Knowledge Process Outsourcing.
Customer support is provided through omnichannel solutions effectively.
AI and digital services are developed for enterprises.
Collections and recovery services are managed for clients.
Legal and HR support services are outsourced efficiently.
Apps and channels of Epicenter
its YouTube channel Epicenter has 882 subscribers and 30 videos.
Videos from Epicenter
The most watched videos on Epicenter's YouTube channel, Epicenter (882 subscribers). Click a video to play it here.
More on Epicenter.
Funding Insights of Epicenter
Epicenter has successfully raised a total of $5.95M across 5 strategic funding rounds. The most recent funding activity was a Series A round of $1.44 million completed in November 2008. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $5.95M
- Total Rounds 5
- Last Round Series A โ $1.44M
- Investors Count 4
All 5 funding rounds of Epicenter with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov 2008 | $1.44M | Series A | โ | โ | โ |
| Mar 2007 | $107,712 | Series A | โ | โ | โ |
| Dec 2006 | $402,476 | Series A | โ | โ | |
| Jun 2002 | $4M | Series A | โ | Infinity Technology Investments, GW Capital | โ |
| May 2002 | – | Series A | โ | True North | โ |
4 investors in total: 3 institutional and 1 angel.
Investors in Epicenter
Epicenter has secured backing from 4 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Infinity Technology Investments, Kenneth and Pandora88.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Tech-focused VC firm investing primarily in India and the US | 1999 | infinityventure.com | Mumbai, India | |
Private equity is invested by True North in mid-market companies. | – | truenorth.co.in | Mumbai, India | |
Pandora88 is recognized as an online slot gaming platform. | – | gwcapitalinc.com | - | |
K Kenneth | - | – | unknown_32f00b82164a4f679 | - |
Investor details for Epicenter
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
Board of directors of Epicenter Technologies Private Limited (Epicenter)
Epicenter Technologies Private Limited is the primary company behind Epicenter. The board of Epicenter Technologies Private Limited currently have 3 directors; the longest-serving is Rajesh Thankappan, appointed in 2006. 9 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Rajesh Thankappan DIN 01237885 | Managing Director | 09 Oct 2006 | 20 yrs | Epicenter Technologies Private Limited |
| Babita Tomar Thankappan DIN 08557826 | Director | 09 Nov 2020 | 5 yrs 11 mo | Epicenter Technologies Private Limited |
| Sanjay Gunderao Lokapur DIN 10393114 | Director | 21 Nov 2023 | 2 yrs 10 mo | Epicenter Technologies Private Limited |
People of Epicenter
10 people are tracked at Epicenter (9 in leadership, 1 in team); the tracked headcount is 993.
| Name | Role | Group |
|---|---|---|
| Co-Founder | Leadership | |
| Co-Founder | Leadership | |
Carl Jung | Vp - Hr | Leadership |
Altaf Sayed | VP - Sales & HR | Leadership |
Nimeshkumar Dedhia | VP - Finance | Leadership |
Pravin Thombare | VP - Technology | Leadership |
Raj Thankappan | Chairman & CEO | Leadership |
Stacy Alphonso | Head - Learning & Development | Leadership |
Jatin Dalvi | Head - Strategy | Leadership |
Bashitali Shaikh | Senior Artificial Developer | Team |
Complete people profiles for Epicenter
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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Verified entity values are shown only after access is granted.
Financials of Epicenter
Figures of Epicenter Technologies Private Limited, the primary company behind Epicenter, for FY 2025. Revenue was ₹142 Cr (+8% year on year). Net profit was ₹14.93 Cr (11% margin). EBITDA was ₹22.45 Cr (16% margin). Revenue has grown at a compounded annual rate of -6% over three years and -4% over five years.
- ₹142 CrRevenue · FY 2025 · +8% YoY
- ₹14.93 CrNet profit · 11% margin
- ₹22.45 CrEBITDA · 16% margin
- ₹42.19 CrPaid-up capital
- 993Employees (provident fund records)
- -6%Revenue CAGR, 3 years
- -4%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Epicenter Technologies Private Limited are on its company page.
Detailed financial statements for Epicenter
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
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- Downloads
Verified entity values are shown only after access is granted.
Timeline of Epicenter
3 dated milestones of Epicenter across 8 years, from founding to its latest funding, stage changes and deals.
- Founded Epicenter is founded.
- Funding First funding round.
- Funding Latest funding round, Series A, of $1.4M.
Competitors of Epicenter
Epicenter has 9 listed competitors in our database, 4 of them funded. They include UST, Genpact, Randstad, 1&1 IONOS and Happiest Minds, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| ust.com.tw | 1998 | Taiwan | – | – | High-quality office furniture is provided by UST for various needs. | |
| genpact.com | 1997 | New York, United States | – | 129,140 | Provider of end-to-end business process outsourcing services | |
| randstad.com | 1960 | Diemen, Netherlands | – | – | HR consulting, recruitment, and outsourcing services are offered worldwide. | |
| ionos.com | 1988 | Chesterbrook, United States | $19.5M | 134 | Cloud infrastructure and hosting services are provided by 1&1 IONOS. | |
| happiestminds.com | 2011 | Bengaluru, India | $64.83M | 4,517 | IT outsourcing services are delivered across multiple business lines. | |
| accenture.com | 1989 | Dublin, Ireland | – | 29 | IT and management consultancy services are provided globally. | |
| nttdata.com | 1967 | Koto, Japan | – | 4 | Application development, cloud, cybersecurity, and business intelligence services are provided. | |
| mavenir.com | 2005 | Richardson, United States | $105.36M | 363 | Multi-access edge networking computing platform is provided for mobile services. | |
| datamatics.com | 1975 | Mumbai, India | $3M | 5,875 | Cloud-based text analytics and cognitive automation services are provided. |
Detailed competitors of Epicenter
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Verified entity values are shown only after access is granted.
Web traffic of Epicenter
The website of Epicenter (epicenter.tech) receives about 3.9K visits a month.
- Monthly visits3.9K
▲ 48.5% vs previous month
Top companies in Business Process Outsourcing (BPO)
10 companies that operate in the same segment as Epicenter (Business Process Outsourcing (BPO)), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of outsourcing and business services | 2007 | Bengaluru, Karnataka, India | – | USD 1.63 B | 441,150 | |
Cloud-based text analytics and cognitive automation services are provided. | 1975 | Mumbai, Maharashtra, India | USD 3 M | USD 211.78 M | 4,960 | |
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | – | USD 5.08 B | 140,000 | |
Electricity generation and distribution are provided in eastern India. | 1879 | Kolkata, West Bengal, India | – | USD 1.98 B | 5,690 | |
Provider of revenue cycle management, BPO, IT, and finance and accounting services | 2011 | Chennai, Tamil Nadu, India | USD 3.9 M | USD 284.62 M | 17,503 | |
Provider of data analytics, cloud management, and business process outsourcing services | 1986 | Pune, Maharashtra, India | – | USD 6.06 B | 119,340 | |
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M | – | – | |
Provider of business processes, change management, analytics, and data-driven insights services | 2000 | Mumbai, Maharashtra, India | – | USD 438.8 M | 16,630 | |
Provider of IT consulting and BPO services | 1990 | Mumbai, Maharashtra, India | – | USD 1.49 B | 32,310 |
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Related news about Epicenter
Complete news archive for Epicenter
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Frequently Asked Questions about Epicenter
Epicenter was founded in 2000 and raised its 1st funding round 2 years after it was founded.
Epicenter is headquartered in Moraga, United States. It is registered at Moraga, California, United States.
Epicenter is a funded company, having raised a total of $5.95M across 5 funding rounds to date.
Epicenter has 993 employees.
The primary company behind Epicenter, Epicenter Technologies Private Limited, reported revenue of โน142 Cr for FY 2025, up 8% year on year.
Epicenter is established as a preferred partner for customer experience solutions, serving global enterprises across various industries. Services are provided in customer care, technology solutions, accounts receivable management, and knowledge process outsourcing. Industries such as financial services, insurance, consumer goods, retail, healthcare, wellness, real estate, manufacturing, and e-commerce are covered. AI and digital services are integrated to enhance operational efficiency and client engagement. Client success stories are highlighted to demonstrate impact and growth in diverse sectors.
Epicenter's top competitors include Happiest Minds, Mavenir and Randstad.
Epicenter offers Customer Care, Technology Solutions, Accounts Receivable Management, and Knowledge Process Outsourcing.
Epicenter has 4 investors. Key investors include Infinity Technology Investments, Kenneth, Pandora88, and True North.
Epicenter operates through Epicenter Technologies Private Limited.
The legal entities of Epicenter currently have 4 directors, including Rajesh Thankappan, Babita Tomar Thankappan, Urvish Kiritbhai Desai and others.