About Epicenter
Epicenter is a company based in Moraga (United States) founded in 2000 by Pravin Gandhi and Kenneth Alan Eldred. It operates as a Managed Services, and Staff Augmentation. Epicenter has raised $5.95 million across 5 funding rounds from investors including Infinity Technology Investments, Kenneth and Pandora88. The company has 993 employees as of March 30, 2024. Epicenter offers products and services including Customer Care, Technology Solutions, Accounts Receivable Management, and Knowledge Process Outsourcing. Epicenter operates in a competitive market with competitors including UST, Genpact, Randstad, 1&1 IONOS and Happiest Minds, among others.
- Headquarter Moraga, United States
- Employees 993 as on 30 Mar, 2024
- Founders Pravin Gandhi, Kenneth Alan Eldred
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Sectors
Business ServicesTechnology
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Email
***********
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Epicenter Technologies Private Limited
- Date of Incorporation 05 Jan, 2000
- Jurisdiction Bhayander, Maharashtra, India
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Annual Revenue
$20.88 M (USD)-4.67as on Mar 31, 2022
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Net Profit
$3.01 M (USD)-34.73as on Mar 31, 2022
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EBITDA
$3.82 M (USD)-36.95as on Mar 31, 2022
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Total Equity Funding
$5.95 M (USD)
in 5 rounds
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Latest Funding Round
$1.44 M (USD), Series A
Nov 24, 2008
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Investors
Infinity Technology Investments
& 3 more
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Employee Count
993
as on Mar 30, 2024
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Products & Services of Epicenter
Epicenter offers a comprehensive portfolio of products and services, including Customer Care, Technology Solutions, Accounts Receivable Management, and Knowledge Process Outsourcing. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer support is provided through omnichannel solutions effectively.
AI and digital services are developed for enterprises.
Collections and recovery services are managed for clients.
Legal and HR support services are outsourced efficiently.
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Funding Insights of Epicenter
Epicenter has successfully raised a total of $5.95M across 5 strategic funding rounds. The most recent funding activity was a Series A round of $1.44 million completed in November 2008. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 5
- Last Round Series A — $1.4M
- First Round First Round
- Investors Count 4
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov, 2008 | Amount | Series A - Epicenter | Valuation |
investors |
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| Mar, 2007 | Amount | Series A - Epicenter | Valuation |
investors |
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| Dec, 2006 | Amount | Series A - Epicenter | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Epicenter
Epicenter has secured backing from 4 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Infinity Technology Investments, Kenneth and Pandora88. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Tech-focused VC firm investing primarily in India and the US
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Founded Year | Domain | Location | |
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Private equity is invested by True North in mid-market companies.
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Founded Year | Domain | Location | |
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Pandora88 is recognized as an online slot gaming platform.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Epicenter
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Epicenter
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Epicenter Comparisons
Competitors of Epicenter
Epicenter operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, Genpact, Randstad, 1&1 IONOS and Happiest Minds, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
High-quality office furniture is provided by UST for various needs.
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| domain | founded_year | HQ Location |
HR consulting, recruitment, and outsourcing services are offered worldwide.
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| domain | founded_year | HQ Location |
Cloud infrastructure and hosting services are provided by 1&1 IONOS.
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| domain | founded_year | HQ Location |
IT outsourcing services are delivered across multiple business lines.
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| domain | founded_year | HQ Location |
IT and management consultancy services are provided globally.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Epicenter
Frequently Asked Questions about Epicenter
When was Epicenter founded?
Epicenter was founded in 2000 and raised its 1st funding round 2 years after it was founded.
Where is Epicenter located?
Epicenter is headquartered in Moraga, United States. It is registered at Moraga, California, United States.
Is Epicenter a funded company?
Epicenter is a funded company, having raised a total of $5.95M across 5 funding rounds to date. The company's 1st funding round was a Series A of $402.48K, raised on May 01, 2002.
How many employees does Epicenter have?
As of Mar 30, 2024, the latest employee count at Epicenter is 993.
What is the annual revenue of Epicenter?
Annual revenue of Epicenter is $20.88M as on Mar 31, 2022.
What does Epicenter do?
Epicenter is established as a preferred partner for customer experience solutions, serving global enterprises across various industries. Services are provided in customer care, technology solutions, accounts receivable management, and knowledge process outsourcing. Industries such as financial services, insurance, consumer goods, retail, healthcare, wellness, real estate, manufacturing, and e-commerce are covered. AI and digital services are integrated to enhance operational efficiency and client engagement. Client success stories are highlighted to demonstrate impact and growth in diverse sectors.
Who are the top competitors of Epicenter?
Epicenter's top competitors include Happiest Minds, Mavenir and Randstad.
What products or services does Epicenter offer?
Epicenter offers Customer Care, Technology Solutions, Accounts Receivable Management, and Knowledge Process Outsourcing.
Who are Epicenter's investors?
Epicenter has 4 investors. Key investors include Infinity Technology Investments, Kenneth, Pandora88, and True North.
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