About Glance CX
Glance CX is a company based in Wakefield (United States) founded in 2000 by Rich Baker. It operates as a SaaS (Software-as-a-Service) and Professional Services. Glance CX has raised $4 million across 3 funding rounds from investors including Intuit and Lighter Capital. Glance CX offers products and services including Glance Cobrowse, Guided CX, and Mobile Solutions. Glance CX operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Total Equity Funding$4M (USD)
in 3 rounds
- Latest Funding Round$4M (USD), Private Equity Round
Jun 2017
- InvestorsIntuit
& 1 more
Products & Services of Glance CX
Glance CX offers a comprehensive portfolio of products and services, including Glance Cobrowse, Guided CX, and Mobile Solutions.
Customer screen visibility is enabled for support agents.
Human-guided support is provided for digital interactions.
Instant in-app connections are facilitated for users.
Apps and channels of Glance CX
its YouTube channel Glance Networks has 35 subscribers and 29 videos.
Videos from Glance CX
The most watched videos on Glance CX's YouTube channel, Glance Networks (35 subscribers). Click a video to play it here.
More on Glance Networks.
Funding Insights of Glance CX
Glance CX has successfully raised a total of $4M across 3 strategic funding rounds. The most recent funding activity was a Private Equity Round of $4 million completed in June 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $4M
- Total Rounds 3
- Last Round Private Equity Round — $4M
- Investors Count 2
All 3 funding rounds of Glance CX with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2017 | $4M | Private Equity Round | – | – | |
| Aug 2016 | – | Private Equity Round | – | Lighter Capital | – |
| Jan 2016 | – | Debt – Venture | – | – |
2 investors in total: 2 institutional.
Investors in Glance CX
Glance CX has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include Intuit and Lighter Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Financial and accounting software is developed for businesses and individuals. | 1983 | intuit.com | Mountain View, United States | |
Revenue-based financing is provided to businesses via an online platform. | 2008 | lightercapital.com | Seattle, United States |
Investor details for Glance CX
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Glance CX
23 people are tracked at Glance CX (10 in leadership, 13 in team).
| Name | Role | Group |
|---|---|---|
Rich Baker | Co-Founder | Leadership |
Tom Martin | CEO | Leadership |
Kate Hillman | VP Human Resources | Leadership |
David Snow | Director Of Customer Success | Leadership |
Nadine Long | Vice President Marketing | Leadership |
Kristine Hansen | VP Of Partner Sales And Strategic Alliances | Leadership |
Jeremy Majchrzak | VP Of Customer Success | Leadership |
Adam Atwood | CMO | Leadership |
David Butler | VP Of Product & Strategy | Leadership |
Heather Nightingale | Senior Director, Product Marketing | Leadership |
Keith Basara | Product Manager | Team |
Tom Kraft | UX Product Manager | Team |
Ron Scott | Senior Product Manager | Team |
Kayla Baron | ABM Program Manager | Team |
Thalia Chodat | Senior Growth Marketing Manager | Team |
Natalie Tosh | Product Manager III | Team |
Randy Singh | Solutions Architect (customer Success, Post-sales) | Team |
Sareth Kang | Engagement Manager | Team |
Kristal Purdy | Senior Business Development Manager | Team |
Jo Klos | Senior Customer Success Manager | Team |
3 more people are available in the full profile.
Complete people profiles for Glance CX
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Glance CX
3 dated milestones of Glance CX across 17 years, from founding to its latest funding, stage changes and deals.
- Founded Glance CX is founded.
- Funding First funding round.
- Funding Latest funding round, Private Equity Round, of $4.0M.
Competitors of Glance CX
Glance CX operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions |
Detailed competitors of Glance CX
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Glance CX
The website of Glance CX (glance.cx) receives about 19K visits a month.
- Monthly visits19K
▼ 6.2% vs previous month
Websites whose visitors overlap most with Glance CX. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| persistent.com | 100% | 320K | #164,476 | View details | |
| google.com | 81% | 85.8B | #1 | View details | |
uxteam.com | uxteam.com | 70% | – | #3,400,176 | – |
| elastic.co | 65% | 1.5M | #38,002 | View details | |
| binariks.com | 60% | – | #1,053,320 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 7 similar websites and full traffic analytics for Glance CX
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 7 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Glance Cx
Complete news archive for Glance CX
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Glance CX
10 companies that operate in the same segment as Glance CX (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Glance CX
Glance CX was founded in 2000 and raised its 1st funding round 16 years after it was founded.
Glance CX is headquartered in Wakefield, United States.
Tom Martin is the current CEO of Glance CX.
Glance CX is a funded company, having raised a total of $4M across 3 funding rounds to date.
Glance CX is focused on delivering digital customer engagement through innovative software solutions. Services are offered across various sectors including financial services, healthcare, insurance, retail, and SaaS. Human-guided customer experiences are emphasized to build trust and loyalty. Solutions such as cobrowsing, mobile support, and guided CX are provided to enhance interactions. Integration with existing systems is supported to ensure seamless operations. Industries served are supported with tailored approaches to improve customer satisfaction and drive key metrics.
Glance CX's top competitors include Twilio, Genesys and Freshworks.
Glance CX offers Glance Cobrowse, Guided CX, and Mobile Solutions.
Glance CX has 2 investors. Key investors include Intuit, and Lighter Capital.
Glance CX operates through Glance Networks.