About Global chat
Global chat is a company founded in 2020. It operates as a SaaS, and B2B. Global chat offers products and services including Live Chat, Ticketing System, In-App Messenger, and Email Automation. Global chat operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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- Legal Name Globalchat Inc
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Products & Services of Global chat
Global chat offers a comprehensive portfolio of products and services, including Live Chat, Ticketing System, In-App Messenger, and Email Automation. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Enables real-time customer interactions for support queries.
Tracks and prioritizes customer support tickets efficiently.
Facilitates in-context messaging for user engagement.
Automates email responses and workflows for customer communication.
Funding Insights of Global chat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Global chat
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Global chat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Global Chat Comparisons
Competitors of Global chat
Global chat operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Front is recognized as a customer service software provider.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Global chat
When was Global chat founded?
Global chat was founded in 2020.
What does Global chat do?
GlobaChat is a platform that integrates live chat, in-app messaging, ticketing, and email automation to manage customer interactions across channels like phone, social media, and email. It enables businesses to track support tickets, offer self-service knowledge bases, and engage users in real-time. Companies such as Bing Lee and LendingClub use it to improve customer satisfaction and retention, with features designed for efficient communication and automation.
Who are the top competitors of Global chat?
Global chat's top competitors include Twilio, Genesys and Freshworks.
What products or services does Global chat offer?
Global chat offers Live Chat, Ticketing System, In-App Messenger, and Email Automation.