Gorgias

San Francisco, United States Founded: 2015 • Age: 11 yrs
Conversational AI platform for ecommerce customer support is provided.
Annual revenue - Latest available
Total funding $103.7M 9 rounds
Employees 86 Tracked headcount
Investors 19 Known backers
Products - Services tracked
Competitors 6 Brand Intelligence

About Gorgias

Gorgias is a company based in San Francisco (United States) founded in 2015 by Alex Plugaru and Romain Lapeyre. Gorgias has raised $103.68 million across 9 funding rounds from investors including Shopify, Techstars and SaaStr. The company has 86 employees as of December 31, 2024. Gorgias operates in a competitive market with competitors including CleeAI, DelightChat, TextChat, Bargainator and HelpCenter, among others.

  • Headquarter San Francisco, United States
  • Employees 86 as on 31 Dec, 2024
  • Founders Alex Plugaru, Romain Lapeyre
  • Stage Minicorn
  • Sectors
    Technology
    Retail
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Gorgias Inc.
Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Retail → E-Commerce Technology & Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $103.68 M (USD)

    in 9 rounds

  • Latest Funding Round
    $29 M (USD), Series C

    Feb 13, 2024

  • Investors
    Shopify

    & 18 more

  • Employee Count
    86

    as on Dec 31, 2024

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People of Gorgias

Headcount 50-200
Employee Profiles 103
Board Members and Advisors 1
Employee Profiles
People
Andrea Blanco
People Operations
People
Andrea Blanco
Head Of People Experience & Success
People
Victor Duprez
Senior Director Of Engineering
People
Elliot Trabac
Senior Data & Analytics Engineering Manager

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Funding Insights of Gorgias

Gorgias has successfully raised a total of $103.68M across 9 strategic funding rounds. The most recent funding activity was a Series C round of $29 million completed in February 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Gorgias

Gorgias has secured backing from 19 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Shopify, Techstars and SaaStr.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Early-stage investments are targeted by Alven, a venture capital firm.
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Horsley Bridge Partners is engaged in private equity investments.
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Technical founders are supported through early-stage venture capital investments.
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Investments & Acquisitions by Gorgias

Investments
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Investment portfolio details for Gorgias

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Financial Statements - Gorgias

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Detailed financials for Gorgias

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Gorgias Comparisons

Gorgias Primary company
Description
Conversational AI platform for ecommerce customer support is...
Location
San Francisco, United States
Founded Year
2015
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
86
As of 2024
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Peer comparison for Gorgias

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Competitors of Gorgias

Gorgias operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as CleeAI, DelightChat, TextChat, Bargainator and HelpCenter, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
AI powered enterprise search platform
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Omnichannel eCommerce helpdesk for Shopify stores is provided.
Locked Locked Locked
AI platform for unifying communications in contact centers and BPOs.
Locked Locked Locked
Delivers customer engagement chatbot solutions tailored for e-commerce platforms.
Locked Locked Locked
Provides FAQ builder, HelpDesk ticketing, Live Chat, and Tabs for e-commerce stores.
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Detailed competitors of Gorgias

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Latest news on Gorgias

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Frequently Asked Questions about Gorgias

Gorgias was founded in 2015.

Gorgias is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Romain Lapeyre is the current CEO of Gorgias. They have also founded this company.

Gorgias is a funded company, having raised a total of $103.68M across 9 funding rounds to date.

As of Dec 31, 2024, the latest employee count at Gorgias is 86.

Gorgias was founded in 2015 and is headquartered in San Francisco, United States. A conversational artificial intelligence platform is offered to ecommerce businesses in the customer service sector. Interactions from multiple channels are centralized into a single interface. Support processes are automated, routine inquiries are resolved, and sales opportunities are enabled. Integrations with major ecommerce systems are supported, alongside features for order tracking and analytics.

Gorgias's top competitors include CleeAI, DelightChat and TextChat.

Gorgias has 19 investors. Key investors include Shopify, Techstars, SaaStr, Alven, and Horsley Bridge Partners.

The valuation of Gorgias is $710M as of Aug 2022.

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