About DelightChat
DelightChat is a Technology company based in United States founded in 2020. It operates as an omnichannel eCommerce helpdesk for Shopify stores is provided. It operates in the Technology and Retail sectors. DelightChat has raised $99.46 thousand across 1 funding round from investors including Gemba Capital. Its website delightchat.io draws about 128 thousand monthly visits. DelightChat offers products and services including Omnichannel Customer Support Inbox, WhatsApp Marketing Suite, and WhatsApp Notifications Automation. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support. Its legal entity is Saasberry Apps, Inc. Its competitors include Twilio, Freshworks, Dialpad, Sprinklr and Gupshup and 4 more; 8 of its 9 listed competitors have raised funding.
Company details
DelightChat was founded in 2020 and is headquartered in the United States. An omnichannel helpdesk solution is offered specifically for Shopify-based eCommerce operations. Unlimited customer tickets are processed across diverse channels, including email, messenger platforms, and WhatsApp. The service operates on a subscription model, enabling centralized management of support interactions in the retail technology sector.
- Headquarters United States
- SectorsTechnologyRetail
- Website category Computers Electronics and Technology · Graphics Multimedia and Web Design
- Website delightchat.io
- Social LinkedIn X Facebook Instagram
- Legal Name Saasberry Apps, Inc.
- Total Equity Funding$99.46K (USD)
in 1 rounds
- Latest Funding Round$99.46K (USD), Seed
Jun 2021
- Investors
Products & Services of DelightChat
DelightChat offers a comprehensive portfolio of products and services, including Omnichannel Customer Support Inbox, WhatsApp Marketing Suite, and WhatsApp Notifications Automation.
Unified dashboard for managing customer queries across multiple channels
Tools for sending broadcasts and automating sales notifications
System for recovering abandoned carts and order updates
Apps and channels of DelightChat
DelightChat publishes 2 mobile apps with over 1K+ downloads.
Funding Insights of DelightChat
DelightChat has successfully raised a total of $99.46K through 1 strategic funding round. The most recent funding activity was a Seed round of $99.46 thousand completed in June 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $99,460
- Total Rounds 1
- Last Round Seed — $99,460
- First Round $99,460
(Jun 2021)
- Investors Count 1
All 1 funding rounds of DelightChat with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2021 | $99,460 | Seed | – | Gemba Capital | – |
1 investors in total: 1 institutional.
Investors in DelightChat
DelightChat has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Gemba Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm backing startups in Fintech and Consumer Tech sectors. | 2017 | gembacapital.in | Bengaluru, India |
Investor details for DelightChat
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of DelightChat
2 dated milestones of DelightChat across 1 years, from founding to its latest funding, stage changes and deals.
- Founded DelightChat is founded.
- Funding First funding round of $99K.
Competitors of DelightChat
DelightChat has 9 listed competitors in our database, 8 of them funded. They include Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| leaddesk.com | 2010 | Helsinki, Finland | $6.22M | 3 | Outbound calling software is offered by LeadDesk for sales automation. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of DelightChat
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of DelightChat
The website of DelightChat (delightchat.io) receives about 127.7K visits a month and ranks #236,983 among all websites worldwide, #2,338 in Graphics Multimedia and Web Design.
- Monthly visits127.7K
▼ 7.5% vs previous month
- Unique visitors55.7K
per month
- Global rank#236,983
among all websites
- Category rank#2,338
Computers Electronics and Technology · Graphics Multimedia and Web Design
- Bounce rate36%
- Pages per visit3.8
- Average visit7 min 01 sec
- DevicesDesktop 37% · Mobile 63%
Websites whose visitors overlap most with DelightChat. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| zixflow.com | 100% | – | #307,912 | View details | |
| gallabox.com | 98% | 238.5K | #149,950 | View details | |
| linkdm.com | 93% | – | #277,017 | View details | |
| saufter.io | 92% | 32.5K | #1,051,401 | View details | |
| engati.com | 89% | 91.5K | #470,882 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for DelightChat
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Chatbots
10 companies that operate in the same segment as DelightChat (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | 325 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 315 M | USD 2.49 M | 643 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about DelightChat
DelightChat was founded in 2020 and raised its 1st funding round 1 year after it was founded.
DelightChat is headquartered in United States.
DelightChat is a funded company, having raised a total of $99.46K across 1 funding round to date. The company's 1st funding round was a Seed of $99.46K, raised on Jun 2021.
DelightChat was founded in 2020 and is headquartered in the United States. An omnichannel helpdesk solution is offered specifically for Shopify-based eCommerce operations. Unlimited customer tickets are processed across diverse channels, including email, messenger platforms, and WhatsApp. The service operates on a subscription model, enabling centralized management of support interactions in the retail technology sector.
DelightChat's top competitors include Twilio, Freshworks and Dialpad.
DelightChat offers Omnichannel Customer Support Inbox, WhatsApp Marketing Suite, and WhatsApp Notifications Automation.
DelightChat has 1 investor. Key investors include Gemba Capital.
DelightChat operates through Saasberry Apps, Inc..
Yes. DelightChat publishes DelightChat - Customer Support and 1 more app, with over 1,000 downloads.
The website of DelightChat receives about 128 thousand visits a month and ranks #236,983 among all websites worldwide.