About Help
Help is a company based in Austin (United States) founded in 2014. Help has raised $6 million across 1 funding round. Help operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Total Equity Funding$6M (USD)
in 1 rounds
- Latest Funding Round$6M (USD), Seed
Aug 2014
Funding Insights of Help
Help has successfully raised a total of $6M through 1 strategic funding round. The most recent funding activity was a Seed round of $6 million completed in August 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $6M
- Total Rounds 1
- Last Round Seed — $6M
- First Round $6M
(Aug 2014)
All 1 funding rounds of Help with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug 2014 | $6M | Seed | – | – | – |
Timeline of Help
2 dated milestones of Help, from founding to its latest funding, stage changes and deals.
- Founded Help is founded.
- Funding First funding round of $6.0M.
Competitors of Help
Help operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Help
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Help
The website of Help (help.com) receives about 22K visits a month and ranks #1,198,656 among all websites worldwide, #6,890 in Social Networks and Online Communities.
- Monthly visits22K
▲ 33.3% vs previous month
- Unique visitors7.6K
per month
- Global rank#1,198,656
among all websites
- Category rank#6,890
Computers Electronics and Technology · Social Networks and Online Communities
- Bounce rate49%
- Pages per visit3.7
- Average visit2 min 02 sec
- DevicesDesktop 19% · Mobile 81%
Websites whose visitors overlap most with Help. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| computing.net | 100% | 23.9K | #1,198,923 | View details | |
urbanbaby.com | urbanbaby.com | 97% | – | – | – |
| techguy.org | 86% | – | #227,742 | View details | |
| ask.com | 84% | 14.5M | #5,055 | View details | |
protonic.com | protonic.com | 80% | – | – | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 23 similar websites and full traffic analytics for Help
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 23 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to Help
10 companies that operate in the same segment as Help (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Help
Help was founded in 2014.
Help is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Help is a funded company, having raised a total of $6M across 1 funding round to date. The company's 1st funding round was a Seed of $6M, raised on Aug 2014.
Help was founded in 2014 and is headquartered in Austin, United States. The company operates in the software sector, focusing on live chat and help desk solutions. Conversations are automated across multiple channels for marketing and customer support purposes. Multiple integrations are supported to enhance functionality. Customer relationships are facilitated through these tools, with operations centered on improving support efficiency.
Help's top competitors include Twilio, Genesys and Freshworks.