About Kasisto
Kasisto is a Technology company based in New York (United States) founded in 2013 by Sasha Caskey, and was acquired by Backbase in June 2026. AI-driven conversational banking solutions are provided for enterprises. It operates on a AI-as-a-Service, Professional Services, and FinTech model in Technology and Financial Services sectors. Kasisto has raised $90.95 million across 9 funding rounds from investors including Mastercard, FIS and NCR. Kasisto offers products and services including KAI Answers, KAI-GPT, KAI Platform, and KAIgentic Solutions. Its focus areas include Artificial Intelligence, Conversational AI, Finance and FinTech. Its legal entity is Kasisto, Inc. Its competitors include Homebot, Glia and Eltropy; 3 of its 3 listed competitors have raised funding.
Company details
Kasisto is established as a provider of agentic AI platforms tailored for the financial sector. Solutions are developed to enhance customer and employee experiences in banking through predictive engagement, personalized interactions, and trusted compliance. The company serves global financial institutions, regional banks, community banks, and credit unions. Advanced AI technologies are utilized to reduce operational costs, increase digital engagement, and foster customer loyalty. Kasistos offerings are positioned to future-proof banking institutions against AI disruptions while focusing on behavioral personalization and multi-agent coordination.
- Total Equity Funding$90.95M (USD)
in 9 rounds
- Latest Funding Round$8.65M (USD), Series C
May 2024
- InvestorsMastercard
& 20 more
- Acquired byBackbase
(Jun 2026)
Products & Services of Kasisto
Kasisto offers a comprehensive portfolio of products and services, including KAI Answers, KAI-GPT, KAI Platform, and KAIgentic Solutions.
AI agents are used for customer support efficiency.
Generative AI is tailored for banking language models.
Conversational AI platform is built for banking solutions.
Agentic AI is designed for banking compliance needs.
Apps and channels of Kasisto
its YouTube channel Kasisto AI has 6 subscribers.
Funding Insights of Kasisto
Kasisto has successfully raised a total of $90.95M across 9 strategic funding rounds. The most recent funding activity was a Series C round of $8.65 million completed in May 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $90.95M
- Total Rounds 9
- Last Round Series C β $8.65M
- Investors Count 20
All 9 funding rounds of Kasisto with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2024 | $8.65M | Series C | β | β | β |
| Aug 2022 | $15.5M | Series C | β | Westpac, FIS | |
| Jul 2021 | $15.5M | Series C | β | Naples Technology Ventures, NCR | β |
| Feb 2020 | $22M | Series B | β | Rho Capital Partners | |
| Dec 2017 | $17.85M | Series B | β | Oak HC/FT | |
| Jan 2017 | $9.2M | Series A | β | Propel Venture Partners | |
| Apr 2016 | Series A | β | β | ||
| Sep 2014 | $2.25M | Seed | β | New York Angels | |
| Jun 2014 | Seed | β | β |
21 investors in total: 21 institutional.
Investors in Kasisto
Kasisto has secured backing from 21 investors, including venture fund and institutional investors. Prominent investors backing the company include Mastercard, FIS and NCR.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage technology companies are supported through venture capital investments. | naplestechnologyventures.com | Naples, United States | ||
Early-stage tech startups are invested in by Rho Capital Partners. | rho.com | New York, United States | ||
Investments are made in early-stage healthtech and fintech startups. | oakhcft.com | Stamford, United States | ||
Venture capital funding is provided to firms across diverse sectors. | propel.vc | San Francisco, United States | ||
Early-stage investments in tech sectors are managed by the firm. | twosigmaventures.com | New York, United States | ||
Economic growth is supported via family-backed investments in New York. | 1768 | pfnyc.org | New York, United States | |
Investment in retail and financial services technologies. | commerce.vc | |||
PE firm investing in the US | 2013 | napierparkglobal.com | New York, United States | |
Early-stage technology startups are funded by New York Angels network. | newyorkangels.com | New York, United States | ||
| hbsangelsny.com |
Investor details for Kasisto
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Kasisto
27 people are tracked at Kasisto (8 in leadership, 6 in board & advisors, 13 in team).
| Name | Role | Group |
|---|---|---|
Sasha Caskey | Co-Founder & CTO | Leadership |
David Ho | Chief Customer Officer | Leadership |
Tino Galizio | Director Of Program Management | Leadership |
Joshua Schechter | Chief Product & Innovation Officer | Leadership |
Joshua Baptiste | Senior Director Of Product Management | Leadership |
Allison Ray | Senior Director Of Data Science | Leadership |
Lance Berks | CEO | Leadership |
Justin Arnoldi | Managing Director EMEA And APAC | Leadership |
Patricia Kemp | Board Member | Board & advisors |
Manu Rana | Board Member | Board & advisors |
Habib Kairouz | Board Member | Board & advisors |
Vicky Bindra | Independent Director | Board & advisors |
Mike Abbaei | Board Member | Board & advisors |
Don W. Layden | Executive Chairman | Board & advisors |
ali moosavi | Unknown Role | Team |
Glenn Donovan | Unknown Role | Team |
Daniel Carter | Unknown Role | Team |
Simran Bakshi | Program Manager | Team |
George Trad | SVP, Product | Team |
Jon Phillips | Principal Software Engineer | Team |
7 more people are available in the full profile.
Complete people profiles for Kasisto
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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Verified entity values are shown only after access is granted.
Timeline of Kasisto
4 dated milestones of Kasisto across 13 years, from founding to its latest funding, stage changes and deals.
- Founded Kasisto is founded.
- Funding First funding round.
- Funding Latest funding round, Series C, of $8.6M.
- Exit Acquired by Backbase.
Competitors of Kasisto
Kasisto has 3 listed competitors in our database, 3 of them funded. They include Homebot, Glia and Eltropy.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| homebot.ai | 2015 | Denver, United States | $4M | 106 | Lead generation is enabled via chatbots for real estate agents. | |
| glia.com | 2012 | New York, United States | $152M | 130 | Cloud-based omnichannel platform is provided for financial customer service. | |
| eltropy.com | 2014 | Milpitas, United States | $25M | 113 | Reputation management software is provided for solar industry sales. |
Detailed competitors of Kasisto
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Kasisto
The website of Kasisto (kasisto.com) receives about 9.8K visits a month.
- Monthly visits9.8K
▲ 57.5% vs previous month
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Kasisto (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Kasisto
Complete news archive for Kasisto
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Frequently Asked Questions about Kasisto
Kasisto was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Kasisto is headquartered in New York, United States. It is registered at New York, New York, United States.
Kasisto is a funded company, having raised a total of $90.95M across 9 funding rounds to date.
Kasisto is established as a provider of agentic AI platforms tailored for the financial sector. Solutions are developed to enhance customer and employee experiences in banking through predictive engagement, personalized interactions, and trusted compliance. The company serves global financial institutions, regional banks, community banks, and credit unions. Advanced AI technologies are utilized to reduce operational costs, increase digital engagement, and foster customer loyalty. Kasistos offerings are positioned to future-proof banking institutions against AI disruptions while focusing on behavioral personalization and multi-agent coordination.
Kasisto offers KAI Answers, KAI-GPT, KAI Platform, and KAIgentic Solutions.
Kasisto has 21 investors. Key investors include Mastercard, FIS, NCR, Westpac, and Wells Fargo.
Kasisto operates through Kasisto, Inc..
Yes. Kasisto was acquired by Backbase in June 2026.

