About Loris
Loris is a company based in New York (United States) founded in 2018 by Nancy Lublin was acquired by Contentsquare in July 2025. It operates as a AI-as-a-Service, and SaaS (Software-as-a-Service). Loris has raised $19.14 million across 3 funding rounds from investors including ServiceNow, WeWork and Contentsquare. Loris offers products and services including Customer Insights, Quality Assurance, Agent Co-Pilot, Ask Loris, and AI Agent Insights. Loris operates in a competitive market with competitors including Elastic, Primer, Observe.AI, Radius and Chorus.ai, among others.
- Headquarter New York, United States
- Founders Nancy Lublin
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$19.14 M (USD)
in 3 rounds
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Latest Funding Round
$12 M (USD), Series A
Apr 26, 2022
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Investors
ServiceNow
& 14 more
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Employee Count
Employee Count
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Acquired by
Contentsquare
(Jul 31, 2025)
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Products & Services of Loris
Loris offers a comprehensive portfolio of products and services, including Customer Insights, Quality Assurance, Agent Co-Pilot, Ask Loris, and AI Agent Insights. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Insights on customer conversations are provided for analysis.
Quality processes are transformed into actionable intelligence data.
Real-time guidance for agents is offered during conversations.
Data analysis is simplified with easy, quick answers.
Bot conversations are analyzed for optimization at scale.
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Funding Insights of Loris
Loris has successfully raised a total of $19.14M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $12 million completed in April 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series A — $12.0M
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First Round
First Round
(06 Feb 2018)
- Investors Count 14
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2022 | Amount | Series A - Loris | Valuation | Bow Capital | |
| Dec, 2019 | Amount | Seed - Loris | Valuation | Vertex Ventures | |
| Feb, 2018 | Amount | Seed - Loris | Valuation | Ann MiuraKo , Floodgate |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Loris
Loris has secured backing from 15 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include ServiceNow, WeWork and Contentsquare. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital firm linking startups to University of California networks.
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Founded Year | Domain | Location | |
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Early-stage investments are focused on by Floodgate in US startups.
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Founded Year | Domain | Location | |
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Venture capital seed and series-A investment in fintech, SaaS and infrastructure software startups
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Loris
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Loris
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Loris Comparisons
Competitors of Loris
Loris operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Elastic, Primer, Observe.AI, Radius and Chorus.ai, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud based text analytics platform
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| domain | founded_year | HQ Location |
AI based text summarization and contextualization software tool
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Predictive marketing and sales platform
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| domain | founded_year | HQ Location |
Conversational intelligence platform for sales
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| domain | founded_year | HQ Location |
Text data analytics platform powered by AI for enterprises.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Loris
Frequently Asked Questions about Loris
When was Loris founded?
Loris was founded in 2018.
Where is Loris located?
Loris is headquartered in New York, United States. It is registered at New York, New York, United States.
Is Loris a funded company?
Loris is a funded company, having raised a total of $19.14M across 3 funding rounds to date. The company's 1st funding round was a Seed of $2M, raised on Feb 06, 2018.
What does Loris do?
Customer interactions are analyzed by Loris using proprietary AI models to deliver actionable intelligence. Insights into customer sentiment, contact drivers, and churn risks are provided across multiple channels, including email, chat, and phone. Solutions are offered for industries such as fintech, retail, telecom, and customer-obsessed brands. Key areas like quality assurance, agent performance, and customer satisfaction are addressed through real-time guidance and predictive analytics. Operational efficiency is improved by reducing costs per contact and identifying root causes of issues. Integration with major customer service platforms is supported to streamline workflows.
What products or services does Loris offer?
Loris offers Customer Insights, Quality Assurance, Agent Co-Pilot, Ask Loris, and AI Agent Insights.
Who are Loris's investors?
Loris has 15 investors. Key investors include ServiceNow, WeWork, Contentsquare, Omidyar Network, and BowX Acquisition Corp.
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