About Loris
Loris is a company based in New York (United States) founded in 2018 by Nancy Lublin was acquired by Contentsquare in July 2025. It operates as a AI-as-a-Service and SaaS (Software-as-a-Service). Loris has raised $19.14 million across 3 funding rounds from investors including ServiceNow, WeWork and Contentsquare. Loris offers products and services including Customer Insights, Quality Assurance, Agent Co-Pilot, Ask Loris, and AI Agent Insights. Loris operates in a competitive market with competitors including Elastic, Primer, Observe.AI, Radius and Chorus.ai, among others.
- Headquarter New York, United States
- Founders Nancy Lublin
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$19.14 M (USD)
in 3 rounds
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Latest Funding Round
$12 M (USD), Series A
Apr 26, 2022
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Investors
ServiceNow
& 14 more
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Employee Count
Not available
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Acquired by
Contentsquare
(Jul 31, 2025)
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Products & Services of Loris
Loris offers a comprehensive portfolio of products and services, including Customer Insights, Quality Assurance, Agent Co-Pilot, Ask Loris, and AI Agent Insights.
Insights on customer conversations are provided for analysis.
Quality processes are transformed into actionable intelligence data.
Real-time guidance for agents is offered during conversations.
Data analysis is simplified with easy, quick answers.
Bot conversations are analyzed for optimization at scale.
People of Loris
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Funding Insights of Loris
Loris has successfully raised a total of $19.14M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $12 million completed in April 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Loris
Loris has secured backing from 15 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include ServiceNow, WeWork and Contentsquare.
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Venture capital firm linking startups to University of California networks.
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Early-stage investments are focused on by Floodgate in US startups.
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Venture capital seed and series-A investment in fintech, SaaS and infrastructure software startups
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Investor details for Loris
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Verified entity values are shown only after access is granted.
Investments & Acquisitions by Loris
Investment portfolio details for Loris
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Financial Statements - Loris
Detailed financials for Loris
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Loris Comparisons
Peer comparison for Loris
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
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Competitors of Loris
Loris operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Elastic, Primer, Observe.AI, Radius and Chorus.ai, among others.
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Cloud based text analytics platform
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AI based text summarization and contextualization software tool
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AI-powered conversation intelligence and automation are provided for contact centers.
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Predictive marketing and sales platform
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Conversational intelligence platform for sales
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Text data analytics platform powered by AI for enterprises.
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Detailed competitors of Loris
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
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Latest news on Loris
Complete news archive for Loris
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Frequently Asked Questions about Loris
Loris was founded in 2018.
Loris is headquartered in New York, United States. It is registered at New York, New York, United States.
Loris is a funded company, having raised a total of $19.14M across 3 funding rounds to date.
Customer interactions are analyzed by Loris using proprietary AI models to deliver actionable intelligence. Insights into customer sentiment, contact drivers, and churn risks are provided across multiple channels, including email, chat, and phone. Solutions are offered for industries such as fintech, retail, telecom, and customer-obsessed brands. Key areas like quality assurance, agent performance, and customer satisfaction are addressed through real-time guidance and predictive analytics. Operational efficiency is improved by reducing costs per contact and identifying root causes of issues. Integration with major customer service platforms is supported to streamline workflows.
Loris offers Customer Insights, Quality Assurance, Agent Co-Pilot, Ask Loris, and AI Agent Insights.
Loris has 15 investors. Key investors include ServiceNow, WeWork, Contentsquare, Omidyar Network, and BowX Acquisition Corp.