About Mojo Helpdesk
Mojo Helpdesk is a company based in Austin (United States) founded in 2010 by Daniel Guermeur. It operates as a SaaS, and B2B. Mojo Helpdesk offers products and services including Ticket Tracking, Knowledge Base, and Asset Management. Mojo Helpdesk operates in a competitive market with competitors including Help Scout, TextExpander, SupportBee, Influx and GladMinds, among others.
- Headquarter Austin, United States
- Founders Daniel Guermeur
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Technology
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- Legal Name Metadot
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Products & Services of Mojo Helpdesk
Mojo Helpdesk offers a comprehensive portfolio of products and services, including Ticket Tracking, Knowledge Base, and Asset Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Software for managing and tracking support requests efficiently
Platform for users to access answers and reduce support tickets
System for tracking and maintaining organizational assets
Funding Insights of Mojo Helpdesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investments & Acquisitions by Mojo Helpdesk
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Mojo Helpdesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Mojo Helpdesk Comparisons
Competitors of Mojo Helpdesk
Mojo Helpdesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Help Scout, TextExpander, SupportBee, Influx and GladMinds, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
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| domain | founded_year | HQ Location |
Customer interaction solution using email and live chat solutions
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Text snippets are expanded for customer service productivity.
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Online customer support and interaction tool
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Email-based customer support is offered to small and medium businesses.
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Cloud platform connecting brands, channel and customers
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Mojo Helpdesk
When was Mojo Helpdesk founded?
Mojo Helpdesk was founded in 2010.
Where is Mojo Helpdesk located?
Mojo Helpdesk is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Who is the current CEO of Mojo Helpdesk?
Daniel Guermeur is the current CEO of Mojo Helpdesk. They have also founded this company.
What does Mojo Helpdesk do?
Mojo Helpdesk is a cloud-based platform that manages customer and employee support by centralizing requests, assigning tickets, and automating processes. It includes features like knowledge bases and asset management to enhance efficiency. Headquartered in Austin, Texas, with offices in France, it serves industries such as education, healthcare, and e-commerce, trusted by over 2.5 million users for streamlined operations.
Who are the top competitors of Mojo Helpdesk?
Mojo Helpdesk's top competitors include Help Scout, Drag and TextExpander.
What products or services does Mojo Helpdesk offer?
Mojo Helpdesk offers Ticket Tracking, Knowledge Base, and Asset Management.
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