About Netomi
Netomi is a company based in San Mateo (United States) founded in 2015 by Puneet Mehta. Netomi has raised $309.27 million across 7 funding rounds from investors including WndrCo, Eldridge Industries and Fin Capital. The company has 115 employees. Netomi offers products and services including Agentic OS, Sanctioned Generative AI, and AI Customer Service System. Netomi operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter San Mateo, United States
- Employees 115
- Founders Puneet Mehta
- Stage Minicorn
- SectorsTechnology
- Website netomi.com
- Social LinkedIn X Facebook YouTube
- Legal Name Msgai Labs Private Limited
- Date of Incorporation 17 Dec, 2015
- Jurisdiction Faridabad, Haryana, India
- Annual Revenue₹31.99 Cr
FY 2024 · +16% YoY
- Net Profit₹92.5 Lakh
FY 2024 · 3% margin
- EBITDA₹1.51 Cr
FY 2024 · 5% margin
- Total Equity Funding$309.27M (USD)
in 7 rounds
- Latest Funding Round$110M (USD), Series C
Apr 2026
- InvestorsWndrCo
& 8 more
- Employee Count115
Associated legal entities of Netomi
Netomi operates through Msgai Labs Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Msgai Labs Private Limited CIN U72300HR2015PTC057580 | Active | 17 Dec 2015 | Faridabad, Haryana | ₹32.0 Cr | 115 | 2 | View details |
Products & Services of Netomi
Netomi offers a comprehensive portfolio of products and services, including Agentic OS, Sanctioned Generative AI, and AI Customer Service System.
Full-stack system for automated customer service and resolutions
Secure AI for handling customer queries and brand safety
Platform that resolves inquiries and analyzes sentiment
Apps and channels of Netomi
its YouTube channel Netomi has 422 subscribers and 30 videos.
Videos from Netomi
The most watched videos on Netomi's YouTube channel, Netomi (422 subscribers). Click a video to play it here.
More on Netomi.
Funding Insights of Netomi
Netomi has successfully raised a total of $309.27M across 7 strategic funding rounds. The most recent funding activity was a Series C round of $110 million completed in April 2026. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $309.27M
- Total Rounds 7
- Last Round Series C — $110M
- First Round $120,000
(Mar 2016)
- Investors Count 9
All 7 funding rounds of Netomi with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2026 | $110M | Series C | – | Accenture | |
| Apr 2026 | $110M | Series C | – | Accenture | |
| Nov 2025 | $43M | Series C | – | – | – |
| Nov 2021 | $30M | Series B | $210M | WndrCo | |
| Jul 2020 | $11.98M | Series B | – | – | – |
| Mar 2017 | $4.18M | Series A | – | – | – |
| Mar 2016 | $120,000 | Seed | – | Y Combinator | – |
| Date | Valuation | Stage |
|---|---|---|
| Nov 2021 | $210M | •••••••• |
Last known valuation $210M (Nov 2021). 9 investors in total: 9 institutional.
Investors in Netomi
Netomi has secured backing from 9 investors, including institutional and venture fund investors. Prominent investors backing the company include WndrCo, Eldridge Industries and Fin Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Holding company investing in insurance, asset management, technology, mobility, sports, music, real estate, and consumer sectors | – | eldridge.com | Miami, United States | |
Venture capital firm focused on fintech and B2B SaaS companies | – | fin.capital | San Francisco, United States | |
Early-stage startups are accelerated via funding and educational programs. | – | ycombinator.com | Mountain View, United States | |
- | – | slw.vc | - | |
Builder and investor in transformative growth companies | 2016 | wndrco.com | Los Angeles, United States | |
- | – | accenture.com | - | |
- | – | adobe.com | - | |
- | – | naver.com | - | |
- | – | metisstrategy.com | - |
Investor details for Netomi
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Msgai Labs Private Limited (Netomi)
Msgai Labs Private Limited is the primary company behind Netomi. The board of Msgai Labs Private Limited currently have 2 directors; the longest-serving is Shilpi Verma, appointed in 2015. 1 earlier director has ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Shilpi Verma DIN 06452182 | Director | 17 Dec 2015 | 10 yrs 9 mo | Msgai Labs Private Limited |
| Jagdish Chander Mehta DIN 06505853 | Director | 20 Oct 2020 | 5 yrs 11 mo | Msgai Labs Private Limited |
People of Netomi
9 people are tracked at Netomi (4 in leadership, 5 in team); the tracked headcount is 115.
| Name | Role | Group |
|---|---|---|
Puneet Mehta | Founder & CEO | Leadership |
David Herrera | Chief Of Staff | Leadership |
Shavi Gupta | Global Vice President, Finance And Operations | Leadership |
Shilpi Sardana | Head of Talent Acquisition & People Operations | Leadership |
Anchal Chauhan | Sr. HR Executive | Team |
Jillian Cunningham | Human Resources Generalist | Team |
Allie Zolno | Recruitment Consultant | Team |
Prachi Mittal | Senior Talent Acquisition Specialist | Team |
Archana Sharma | Talent Acquisition Specialist | Team |
Complete people profiles for Netomi
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Netomi
Figures of Msgai Labs Private Limited, the primary company behind Netomi, for FY 2024. Revenue was ₹31.99 Cr (+16% year on year). Net profit was ₹92.5 Lakh (3% margin). EBITDA was ₹1.51 Cr (5% margin). Revenue has grown at a compounded annual rate of +39% over three years and +24% over five years.
- ₹31.99 CrRevenue · FY 2024 · +16% YoY
- ₹92.5 LakhNet profit · 3% margin
- ₹1.51 CrEBITDA · 5% margin
- ₹1 LakhPaid-up capital
- 115Employees (provident fund records)
- +39%Revenue CAGR, 3 years
- +24%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Msgai Labs Private Limited are on its company page.
Detailed financial statements for Netomi
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
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- Downloads
Verified entity values are shown only after access is granted.
Timeline of Netomi
4 dated milestones of Netomi across 11 years, from founding to its latest funding, stage changes and deals.
- Founded Netomi is founded.
- Funding First funding round of $120K.
- Milestone Reaches Minicorn status.
- Funding Latest funding round, Series C, of $110.0M.
Competitors of Netomi
Netomi operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| asapp.com | 2014 | New York, United States | $312.57M | 183 | AI-based customer experience solutions for service agents are provided. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of Netomi
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Netomi
The website of Netomi (netomi.com) receives about 62.5K visits a month.
- Monthly visits62.5K
▲ 80.6% vs previous month
Websites whose visitors overlap most with Netomi. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| google.com | 100% | 85.8B | #1 | View details | |
| linkedin.com | 94% | 1.9B | #18 | View details | |
| instagram.com | 86% | 7.1B | #4 | View details | |
| growmodo.com | 81% | – | #1,057,573 | View details | |
| 247.ai | 81% | 47.2K | #593,782 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 8 similar websites and full traffic analytics for Netomi
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 8 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Netomi
Complete news archive for Netomi
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Netomi
10 companies that operate in the same segment as Netomi (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about Netomi
Netomi was founded in 2015 and raised its 1st funding round 1 year after it was founded.
Netomi is headquartered in San Mateo, United States. It is registered at San Mateo, California, United States.
Puneet Mehta is the current CEO of Netomi. They have also founded this company.
Netomi is a funded company, having raised a total of $309.27M across 7 funding rounds to date. The company's 1st funding round was a Seed of $120K, raised on Mar 2016.
Netomi has 115 employees.
The primary company behind Netomi, Msgai Labs Private Limited, reported revenue of ₹31.99 Cr for FY 2024, up 16% year on year.
Netomi was founded in 2015 in San Mateo, United States, as a provider of an AI-based customer service management platform. Solutions are offered to enable conversational commerce for companies. Real-time conversations with consumers are facilitated through messaging applications as a primary channel. Layouts are designed for order confirmations, shipping updates, surveys, and various customer engagement needs within the technology sector.
Netomi's top competitors include Twilio, Freshworks and Dialpad.
Netomi offers Agentic OS, Sanctioned Generative AI, and AI Customer Service System.
Netomi has 9 investors. Key investors include WndrCo, Eldridge Industries, Fin Capital, Y Combinator, and Accenture.
The valuation of Netomi is $210M as of Nov 2021.
Netomi operates through Msgai Labs Private Limited.