About OpinionLab
OpinionLab is a company based in Chicago (United States) founded in 1996 was acquired by Verint in November 2016. OpinionLab has raised $15 million across 1 funding round from investors including Verint and SSM Partners. OpinionLab offers products and services including Open Platform, Verint Da Vinci AI, and Workforce Engagement. OpinionLab operates in a competitive market with competitors including Freshworks, Outreach, Alida, Gainsight and Totango, among others.
Products & Services of OpinionLab
OpinionLab offers a comprehensive portfolio of products and services, including Open Platform, Verint Da Vinci AI, and Workforce Engagement.
Platform for AI-driven customer experience automation and analytics
AI bots that enhance customer self-service and engagement
Tools for improving agent performance and capacity
Apps and channels of OpinionLab
its YouTube channel VerintTV has 3.3K subscribers and 30 videos.
Videos from OpinionLab
The most watched videos on OpinionLab's YouTube channel, VerintTV (3.3K subscribers). Click a video to play it here.
More on VerintTV.
Funding Insights of OpinionLab
OpinionLab has successfully raised a total of $15M through 1 strategic funding round. The most recent funding activity was a Private Equity Round of $15 million completed in January 2013. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $15M
- Total Rounds 1
- Last Round Private Equity Round — $15M
- First Round $15M
(Jan 2013)
- Investors Count 1
All 1 funding rounds of OpinionLab with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2013 | $15M | Private Equity Round | – | SSM Partners | – |
2 investors in total: 2 institutional.
Investors in OpinionLab
OpinionLab has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Verint and SSM Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity firm investing in growth-stage companies | – | ssmpartners.com | Memphis, United States | |
AI-powered customer experience automation solutions are provided by Verint. | 1994 | verint.com | Melville, United States |
Investor details for OpinionLab
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of OpinionLab
393 people are tracked at OpinionLab (158 in leadership, 6 in board & advisors, 229 in team).
| Name | Role | Group |
|---|---|---|
Peter Fante | Chief Administrative Officer | Leadership |
David Donatelli | Global Vice President, Customer Support | Leadership |
Philip Ives | VP - Global Customer Support And Technical Enablement | Leadership |
Elan Moriah | President, Customer Engagement Solutions | Leadership |
Henry Zektser | Vp, Cloud Architecture | Leadership |
Rosemarie Flore | Vp, Americas Regional Controller | Leadership |
Danielle Garmon | Vice President, Corporate Fp&a | Leadership |
Itamar H. | VP Marketing And Growth | Leadership |
Chris Szala | Vice President, Sales (uk, Middle East, South Africa) | Leadership |
Dean D. | Director | Leadership |
Mary Lou Joseph | Director, Content Marketing | Leadership |
Katie Sieck | Senior Director, Marketing | Leadership |
Jon Shiel | Senior Director, Product Support | Leadership |
Iain Barrett | Director, Solutions Architecture APAC | Leadership |
Nick Nonini | Managing Director, EMEA | Leadership |
Jaime Meritt | Chief Product Officer | Leadership |
Moshe Villaizan | Sr. Director, Architecture | Leadership |
Osnat Minz Shomrony | Director Of Architecture ( Interaction Analytics Group) | Leadership |
Jim Whatton | Vice President Presales Americas | Leadership |
Lucia Caron | Sr. Director, Product Support | Leadership |
373 more people are available in the full profile.
Complete people profiles for OpinionLab
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of OpinionLab
3 dated milestones of OpinionLab across 20 years, from founding to its latest funding, stage changes and deals.
- Founded OpinionLab is founded.
- Funding First funding round of $15.0M.
- Exit Acquired by Verint.
Competitors of OpinionLab
OpinionLab operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Freshworks, Outreach, Alida, Gainsight and Totango, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| outreach.io | 2014 | Seattle, United States | $489.09M | 1,023 | Sales execution platform provided to streamline strategies and engage customers. | |
| alida.com | 2000 | Toronto, Canada | $65.5M | 60 | Customer success platforms for feedback and insight are provided. | |
| gainsight.com | 2009 | San Francisco, United States | $159.97M | 616 | Customer health is monitored and managed via a cloud-based platform. | |
| totango.com | 2010 | Tel Aviv, Israel | $148.71M | – | Customer journeys and success are managed via specialized software tools. | |
| catalyst.io | 2017 | New York, United States | $63.4M | – | A customer success platform is provided by Catalyst Software. | |
| planhat.com | 2015 | Stockholm, Sweden | $50M | – | Customer success management software is provided via a dedicated platform. | |
| in10stech.com | 1990 | Secunderabad, India | – | – | Customer-centric processes are digitalized via UniServe platform enhancements. | |
| insided.com | 2010 | Amsterdam, Netherlands | $6.53M | – | A cloud-based platform is offered for customer community management. | |
| rightnow.com | 1997 | Bozeman, United States | – | – | Cloud-based customer experience software suite is provided for multichannel interactions. |
Detailed competitors of OpinionLab
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of OpinionLab
The website of OpinionLab (opinionlab.com) receives about 2.1M visits a month and ranks #37,184 among all websites worldwide, #4,582 in Programming and Developer Software.
- Monthly visits2.1M
- Unique visitors1.5M
per month
- Global rank#37,184
among all websites
- Category rank#4,582
Computers Electronics and Technology · Programming and Developer Software
- Bounce rate58%
- Pages per visit1.4
- Average visit52 sec
- DevicesDesktop 9% · Mobile 91%
Websites whose visitors overlap most with OpinionLab. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
foreseeresults.com | foreseeresults.com | 100% | – | #1,639,141 | – |
| raosoft.com | 98% | – | #524,843 | View details | |
| webtrends.com | 94% | 8.2K | #2,792,613 | View details | |
| getadblock.com | 86% | – | #487 | View details | |
| github.com | 81% | 542.6M | #65 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for OpinionLab
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Opinionlab
Complete news archive for OpinionLab
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to OpinionLab
10 companies that operate in the same segment as OpinionLab (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about OpinionLab
OpinionLab was founded in 1996 and raised its 1st funding round 17 years after it was founded.
OpinionLab is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
OpinionLab is a funded company, having raised a total of $15M across 1 funding round to date. The company's 1st funding round was a Private Equity Round of $15M, raised on Jan 2013.
OpinionLab was founded in 1996 and is headquartered in Chicago, United States. Operations focus on the customer experience technology sector, where feedback solutions are delivered across websites, mobile apps, products, in-store environments, and other channels. Patented real-time listening technology is utilized to capture structured and unstructured data from consumers at various points. This enables organizations to collect and analyze input for informed decision-making.
OpinionLab's top competitors include Freshworks, Outreach and Alida.
OpinionLab offers Open Platform, Verint Da Vinci AI, and Workforce Engagement.
OpinionLab has 2 investors. Key investors include Verint, and SSM Partners.
OpinionLab operates through Verint Systems Inc..
Yes. OpinionLab was acquired by Verint in November 2016.
The website of OpinionLab receives about 2.1 million visits a month and ranks #37,184 among all websites worldwide.