About Ozmo
Ozmo is a company based in Blacksburg (United States) founded in 2016. It operates as a SaaS (Software-as-a-Service) and API-as-a-Product. Ozmo offers products and services including Ozmo for Agents, Ozmo Self Serve, and Ozmo Answers API. Ozmo operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Blacksburg, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Ozmo Incorporated
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
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Products & Services of Ozmo
Ozmo offers a comprehensive portfolio of products and services, including Ozmo for Agents, Ozmo Self Serve, and Ozmo Answers API.
Support tool for agents in contact centers.
Self-service solution for customers to resolve issues.
API for integrating tech support solutions seamlessly.
Funding Insights of Ozmo
Detailed funding history for Ozmo
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Investments & Acquisitions by Ozmo
Investment portfolio details for Ozmo
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Financial Statements - Ozmo
Detailed financials for Ozmo
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Ozmo Comparisons
Peer comparison for Ozmo
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Competitors of Ozmo
Ozmo operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Ozmo
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Latest news on Ozmo
Complete news archive for Ozmo
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Frequently Asked Questions about Ozmo
Ozmo was founded in 2016.
Ozmo is headquartered in Blacksburg, United States. It is registered at Blacksburg, Virginia, United States.
Ozmo is established as a leading omnichannel tech support platform tailored for enterprises. Solutions are provided across various sectors including wireless, hardware, device insurance, home internet, connected home, business voice, and enterprise apps. Customer support is enhanced through tools like Ozmo for Agents, Ozmo Self Serve, and Ozmo Answers API. Features such as virtual devices, interactive tutorials, remote video, and conversational support are integrated to simplify complex tech issues. Support is extended to contact centers, consumer onboarding, and DIY installations, aiming to reduce costs and improve customer satisfaction. Digital transformation is facilitated by offering scalable and frictionless support solutions across multiple industries.
Ozmo's top competitors include Twilio, Genesys and Freshworks.
Ozmo offers Ozmo for Agents, Ozmo Self Serve, and Ozmo Answers API.