About Plainwise
Plainwise is a company based in Zeist (Netherlands) founded in 2023 by Martijn Mullie, Hugo Mullie, and Thijmen Hermans. It operates as a SaaS, and B2B. Plainwise offers products and services including AI Customer Service Platform, Intelligent Call Routing, Automated Ticketing System, AI Knowledge Base, and Advanced Analytics Dashboard. Plainwise operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Zeist, Netherlands
- Founders Martijn Mullie, Hugo Mullie, Thijmen Hermans
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Technology
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Products & Services of Plainwise
Plainwise offers a comprehensive portfolio of products and services, including AI Customer Service Platform, Intelligent Call Routing, Automated Ticketing System, AI Knowledge Base, and Advanced Analytics Dashboard. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates interactions and support for efficient business operations.
Directs calls to appropriate agents for quick resolutions.
Manages and resolves customer issues without manual tracking.
Provides informed responses to customer queries instantly.
Offers insights to anticipate and meet customer needs effectively.
Funding Insights of Plainwise
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investments & Acquisitions by Plainwise
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Plainwise
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Plainwise Comparisons
Competitors of Plainwise
Plainwise operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Plainwise
When was Plainwise founded?
Plainwise was founded in 2023.
Where is Plainwise located?
Plainwise is headquartered in Zeist, Netherlands. It is registered at Zeist, Utrecht, Netherlands.
Who is the current CEO of Plainwise?
Martijn Mullie is the current CEO of Plainwise. They have also founded this company.
What does Plainwise do?
Plainwise provides an AI platform that automates customer service tasks like call routing and ticketing. It integrates seamlessly with existing business systems to enhance efficiency and handle interactions around the clock. Based in the Netherlands, it serves industries such as e-commerce and finance. Trusted by companies, it helps scale operations while improving customer satisfaction and team productivity.
Who are the top competitors of Plainwise?
Plainwise's top competitors include Twilio, Genesys and Freshworks.
What products or services does Plainwise offer?
Plainwise offers AI Customer Service Platform, Intelligent Call Routing, Automated Ticketing System, AI Knowledge Base, and Advanced Analytics Dashboard.