About Social Dynamx
Social Dynamx is a Technology company based in Austin (United States) founded in 2011, and was acquired by Khoros in October 2012. Social customer care platform is provided for enterprise-level support. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Social Media. Its competitors include Sparkcentral, Kipsu and Engagor; 3 of its 3 listed competitors have raised funding.
Company details
Social Dynamx was established in 2011 in Austin, United States, within the social customer support sector. A platform is offered to large enterprises and contact centers for identifying, prioritizing, and managing real-time one-to-one conversations across social media channels, blogs, and peer-to-peer communities. Automated prioritization tools, enterprise-grade workflows, and role-specific user interfaces are integrated to facilitate customer interactions. Operations serve clients such as Time Warner Cable and Dish Network.
- Headquarters Austin, United States
- Stage Acquired
- SectorsTechnology
- Website socialdynamx.com
- Social LinkedIn X Facebook
- Acquired by Khoros (Oct 2012)
Investors in Social Dynamx
Social Dynamx has secured backing from 1 investor. Prominent investors backing the company include Khoros.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Community and social media management platform | 2007 | khoros.com | Austin, United States |
Investor details for Social Dynamx
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Timeline of Social Dynamx
2 dated milestones of Social Dynamx across 1 years, from founding to its latest funding, stage changes and deals.
- Founded Social Dynamx is founded.
- Exit Acquired by Khoros.
Competitors of Social Dynamx
Social Dynamx has 3 listed competitors in our database, 3 of them funded. They include Sparkcentral, Kipsu and Engagor.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| sparkcentral.com | 2011 | San Francisco, United States | $37.63M | 10 | Social Customer Service Platform | |
| kipsu.com | 2010 | Minneapolis, United States | $565,000 | 66 | Texting, chat, and social messaging are provided to customer-focused sectors. | |
| engagor.com | 2011 | Reston, United States | $2.6M | 2,735 | Social media management tool |
Detailed competitors of Social Dynamx
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Social Dynamx (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Social Dynamx
Complete news archive for Social Dynamx
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Frequently Asked Questions about Social Dynamx
Social Dynamx was founded in 2011.
Social Dynamx is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Social Dynamx was established in 2011 in Austin, United States, within the social customer support sector. A platform is offered to large enterprises and contact centers for identifying, prioritizing, and managing real-time one-to-one conversations across social media channels, blogs, and peer-to-peer communities. Automated prioritization tools, enterprise-grade workflows, and role-specific user interfaces are integrated to facilitate customer interactions. Operations serve clients such as Time Warner Cable and Dish Network.
Social Dynamx's top competitors include Sparkcentral, Kipsu and Engagor.
Social Dynamx has 1 investor. Key investors include Khoros.
Yes. Social Dynamx was acquired by Khoros in October 2012.