About Khoros
Khoros is a company based in Austin (United States) founded in 2007 was acquired by IgniteTech in May 2025.. Khoros has raised $151.65 million across 6 funding rounds from investors including Hercules Capital, IgniteTech and TopBox. Khoros has completed 7 acquisitions, including Flow.ai, Keibi Technologies and Klout. Khoros offers products and services including Khoros Communities, Khoros Service, and Khoros Social Media Management. Khoros operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and Hootsuite, among others.
- Headquarter Austin, United States
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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- Legal Name Khoros, Llc
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$151.65 M (USD)
in 6 rounds
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Latest Funding Round
$25 M (USD), Debt – Venture
Jun 01, 2016
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Investors
Hercules Capital
& 11 more
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Employee Count
Employee Count
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Investments & Acquisitions
Flow.ai
& 6 more
- Acquired by
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Products & Services of Khoros
Khoros offers a comprehensive portfolio of products and services, including Khoros Communities, Khoros Service, and Khoros Social Media Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for self-service support and user collaboration in enterprises.
AI-powered tools for agent efficiency and omnichannel workflows.
Software for content publishing and governance across channels.
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Funding Insights of Khoros
Khoros has successfully raised a total of $151.65M across 6 strategic funding rounds. The most recent funding activity was a Debt – Venture round of $25 million completed in June 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 6
- Last Round Debt – Venture — $25.0M
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First Round
First Round
(17 Apr 2007)
- Investors Count 9
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun, 2016 | Amount | Debt – Venture - Khoros | Valuation |
investors |
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| Sep, 2013 | Amount | Series E - Khoros | Valuation | New Enterprise Associates |
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| Jan, 2012 | Amount | Series D - Khoros | Valuation | New Enterprise Associates |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Khoros
Khoros has secured backing from 12 investors, including venture fund investors. Prominent investors backing the company include Hercules Capital, IgniteTech and TopBox. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture debt financing is provided to companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital investments are offered to startups by NEA.
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Founded Year | Domain | Location | |
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Venture capital firm partnering with enterprise software companies and early-stage funds.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Khoros
Khoros has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Flow.ai, Keibi Technologies and Klout. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Platform providing chatbot solutions for businesses
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2016 | ||||
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QA & Root Cause Analysis for Call centers
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2014 | ||||
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Social customer care platform is provided for enterprise-level support.
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2011 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Khoros
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Khoros Comparisons
Competitors of Khoros
Khoros operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and Hootsuite, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-based omnichannel customer engagement solutions are delivered to businesses.
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| domain | founded_year | HQ Location |
AI-powered loyalty management software is offered for enterprises.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer engagement platform for messaging and analytics is utilized.
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| domain | founded_year | HQ Location |
AI based social media management platform for businesses
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| domain | founded_year | HQ Location |
Cross-channel customer engagement software is delivered through a cloud platform.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Khoros
Frequently Asked Questions about Khoros
When was Khoros founded?
Khoros was founded in 2007.
Where is Khoros located?
Khoros is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Who is the current CEO of Khoros?
Eric Vaughan is the current CEO of Khoros.
Is Khoros a funded company?
Khoros is a funded company, having raised a total of $151.65M across 6 funding rounds to date. The company's 1st funding round was a Series D of $53.4M, raised on Apr 17, 2007.
What does Khoros do?
Khoros was established in 2007 in Austin, United States, within the social media and community management sector. A unified platform is maintained to facilitate customer connections across their journey. Social media oversight and content distribution tools are supplied to access target audiences. Performance analytics, encompassing offline and paid campaigns, are generated through integrated reporting features. Operations focus on enterprise-level solutions for digital interaction.
Who are the top competitors of Khoros?
Khoros's top competitors include Capillary Technologies, MoEngage and Hootsuite.
What products or services does Khoros offer?
Khoros offers Khoros Communities, Khoros Service, and Khoros Social Media Management.
How many acquisitions has Khoros made?
Khoros has made 7 acquisitions, including Flow.ai, Keibi Technologies, and Klout.
Who are Khoros's investors?
Khoros has 12 investors. Key investors include Hercules Capital, IgniteTech, TopBox, Greenspring Associates, and NEA.
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