Khoros

Austin, United States Founded: 2007 • Age: 19 yrs Acquired By IgniteTech
Community and social media management platform

About Khoros

Khoros is a Technology company based in Austin (United States) founded in 2007, and was acquired by IgniteTech in May 2025. Community and social media management platform. Khoros has raised $151.65 million across 6 funding rounds from investors including Hercules Capital, IgniteTech and TopBox. Khoros has completed 7 acquisitions, including Flow.ai, Keibi Technologies and Klout. Its chief executive, as recorded, is Eric Vaughan. Its website khoros.com draws about 162 thousand monthly visits. Its Indian entity Khoros India R & D Private Limited reported revenue of β‚Ή118 Cr. Khoros offers products and services including Khoros Communities, Khoros Service, and Khoros Social Media Management. Its focus areas include Enterprise Applications, MarketingTech, Social Media Marketing and Social Media Management. Its competitors include Braze, Gupshup and CleverTap; 3 of its 3 listed competitors have raised funding.

Company details

Khoros was established in 2007 in Austin, United States, within the social media and community management sector. A unified platform is maintained to facilitate customer connections across their journey. Social media oversight and content distribution tools are supplied to access target audiences. Performance analytics, encompassing offline and paid campaigns, are generated through integrated reporting features. Operations focus on enterprise-level solutions for digital interaction.

  • Headquarters Austin, United States
  • Stage Acquired
  • Sectors
    Technology
  • Email
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  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website khoros.com
  • Social LinkedIn X Facebook Instagram YouTube
  • Acquired by IgniteTech (May 2025)
  • Legal Name Khoros, Llc
  • Date of Incorporation 08 Jan, 2016
Key Metrics
  • Indian entity revenue
    ₹118 Cr

    FY 2025 · -5% YoY

  • Indian entity net profit
    ₹12.13 Cr

    FY 2025 · 10% margin

  • Indian entity EBITDA
    ₹18.38 Cr

    FY 2025 · 16% margin

  • Total Equity Funding
    $151.65M (USD)

    in 6 rounds

  • Latest Funding Round
    $25M (USD), Debt – Venture

    Jun 2016

  • Investors
  • Investments & Acquisitions
    Flow.ai

    & 6 more

  • Acquired by
    IgniteTech

    & 2 more

    (May 2025)

Products & Services of Khoros

Khoros offers a comprehensive portfolio of products and services, including Khoros Communities, Khoros Service, and Khoros Social Media Management.

Khoros Communities
Community Platform

Platform for self-service support and user collaboration in enterprises.

Khoros Service
Customer Service Software

AI-powered tools for agent efficiency and omnichannel workflows.

Khoros Social Media Management
Social Media Tools

Software for content publishing and governance across channels.

Apps and channels of Khoros

its YouTube channel Khoros has 416 subscribers and 30 videos.

Khoros
YouTube 416 subscribers 30 videos Science & Technology
Open channel

Videos from Khoros

The most watched videos on Khoros's YouTube channel, Khoros (416 subscribers). Click a video to play it here.

Game On | Customer experience: A shared journey
67K views
DoorDash | Case Study (CX Insights)
4.8K views
Khoros Digital Customer Engagement: Travel
832 views
Khoros Digital Customer Engagement: Retail
808 views

More on Khoros.

Funding Insights of Khoros

Khoros has successfully raised a total of $151.65M across 6 strategic funding rounds. The most recent funding activity was a Debt – Venture round of $25 million completed in June 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $151.65M
  • Total Rounds 6
  • Last Round Debt – Venture β€” $25M
  • First Round $9M

    (Apr 2007)

  • Investors Count 9

All 6 funding rounds of Khoros with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jun 2016$25MDebt – Venture––
Sep 2013$50MSeries E–New Enterprise Associates
–
Jan 2012$53.4MSeries D–New Enterprise Associates
Jul 2010$27.25MSeries C–Tenaya Capital, DAG Ventures
Jun 2008$12MSeries B–Benchmark
–
Apr 2007$9MSeries A–Emergence Capital, Shasta Ventures
–
Valuation history

12 investors in total: 12 institutional.

Investors in Khoros

Khoros has secured backing from 12 investors, including venture fund investors. Prominent investors backing the company include Hercules Capital, IgniteTech and TopBox.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Venture debt financing is provided to companies in multiple sectors.
2003htgc.comPalo Alto, United States
Venture capital investments are offered to startups by NEA.
nea.comMenlo Park, United States
Venture capital firm partnering with enterprise software companies and early-stage funds.
sapphireventures.com
Diversified investment management firm
2000greenspringassociates.comOwings Mills, United States
Venture capital investments are offered to promising startups.
benchmark.comSan Francisco, United States
Mid-stage venture capital investments and support for tech entrepreneurs.
dagventures.com
Tech focused Early and growth stage VC firm investing in the US
emcap.comSan Francisco, United States
Investment and partnership services for entrepreneurs in finance and growth support.
tenayacapital.com
Venture capital firm investing in early stage startups
shasta.vcPortola Valley, United States
Investments are directed toward high-growth enterprise software and technology companies.
vistaequitypartners.comAustin, United States
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Investor details for Khoros

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

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Board of directors of Khoros India R & D Private Limited (Khoros)

Khoros India R & D Private Limited is the primary company behind Khoros. The board of Khoros India R & D Private Limited currently have 2 directors; the longest-serving is Dilip Kumar Parasmal, appointed in 2025. 15 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Dilip Kumar Parasmal
DIN 02567948
Director23 May 20251 yr 5 moKhoros India R & D Private Limited
Andrew Simon Price
DIN 02690834
Director23 May 20251 yr 5 moKhoros India R & D Private Limited

People of Khoros

33 people are tracked at Khoros (14 in leadership, 19 in team).

NameRoleGroup
Eric Vaughan
CEOLeadership
Scott Riley
Director Community Strategy & Managed ServicesLeadership
Jay Chen
Chief Of Staff To CEOLeadership
Travis Hughes
Senior Vice President Global HRLeadership
Celia Bauer
Chief Legal OfficerLeadership
Shibani Nath
Director Of Customer SuccessLeadership
Nathan Price
Managing Director, Global Professional ServicesLeadership
Wendy Mikkelsen
Senior Director, Product MarketingLeadership
Jennifer Frayer
Senior Director, Brand Marketing GlobalLeadership
Chris Delambo
Digital Contact Center, Service Strategy & Channel Sales - Global DirectorLeadership
Suuchi Ramesh
Chief Commercial OfficerLeadership
Stuart Burris
Chief AI OfficerLeadership
Angelo Antoline
Chief Marketing OfficerLeadership
Mohit Khosla
Chief Operating OfficerLeadership
Candy Kim
Enterprise Customer SuccessTeam
Isabella Gianatiempo
Senior Corporate CounselTeam
Tina Hilck
Community Manager (contractor Via Tate )Team
Brooklyn Boreing
Digital Strategist & Program ManagerTeam
Andris Garkalns
Community AdministratorTeam
Alex Weiss
Social StrategyTeam

13 more people are available in the full profile.

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Complete people profiles for Khoros

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Financials of Khoros

Figures of Khoros India R & D Private Limited, the primary company behind Khoros, for FY 2025. Revenue was ₹118 Cr (-5% year on year). Net profit was ₹12.13 Cr (10% margin). EBITDA was ₹18.38 Cr (16% margin). Revenue has grown at a compounded annual rate of +6% over three years and +17% over five years.

  • ₹118 CrRevenue · FY 2025 · -5% YoY
  • ₹12.13 CrNet profit · 10% margin
  • ₹18.38 CrEBITDA · 16% margin
  • ₹10 LakhPaid-up capital
  • 348Employees (provident fund records)
  • +6%Revenue CAGR, 3 years
  • +17%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Khoros India R & D Private Limited are on its company page.

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Detailed financial statements for Khoros

Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.

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  • Downloads

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Khoros

Khoros has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Flow.ai, Keibi Technologies and Klout.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Platform providing chatbot solutions for businesses
flow.aiAmsterdam, Netherlands2016Jan 2021β€’β€’β€’β€’
QA & Root Cause Analysis for Call centers
topbox.ioPotomac, United States2014Jan 2021β€’β€’β€’β€’
Social media programs are managed, monitored, and measured at scale.
spredfast.comAustin, United States2008Sep 2018β€’β€’β€’β€’
Social media influence is measured via data from multiple networks.
klout.comSan Francisco, United States2008Mar 2014$200M
Social customer care platform is provided for enterprise-level support.
socialdynamx.comAustin, United States2011Oct 2012β€’β€’β€’β€’
Social media tracking and analytics are delivered via web-based tools.
scoutlabs.comSan Francisco, United States2006May 2010$22.5M
Moderation solutions for user-generated content in social networks are offered.
keibitech.comSan Francisco, United States2006Jun 2009β€’β€’β€’β€’
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Complete acquisition details for Khoros

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Timeline of Khoros

13 dated milestones of Khoros across 18 years, from founding to its latest funding, stage changes and deals.

  1. Founded Khoros is founded.
  2. Funding First funding round of $9.0M.
  3. Acquisition Acquires Keibi Technologies.
  4. Acquisition Acquires Scout Labs.
  5. Acquisition Acquires Social Dynamx.
  6. Acquisition Acquires Klout.
  7. Funding Latest funding round, Debt – Venture, of $25.0M.
  8. Exit Acquired by Vista Equity Partners.
  9. Acquisition Acquires Spredfast.
  10. Acquisition Acquires TopBox.
  11. Exit Acquired by TopBox.
  12. Acquisition Acquires Flow.ai.
  13. Exit Acquired by IgniteTech.

Competitors of Khoros

Khoros has 3 listed competitors in our database, 3 of them funded. They include Braze, Gupshup and CleverTap.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
braze.com2011New York, United States$175.45M1,548
AI-based omnichannel customer engagement solutions are delivered to businesses.
gupshup.io2004San Francisco, United States$544.34M935
Tools for customer engagement across multiple channels are provided.
clevertap.com2013San Francisco, United States$181.6M472
Cloud-based customer engagement platform for messaging and analytics is utilized.
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Detailed competitors of Khoros

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Web traffic of Khoros

The website of Khoros (khoros.com) receives about 161.6K visits a month.

  • Monthly visits
    161.6K

    ▲ 34.1% vs previous month

Similar websites

Websites whose visitors overlap most with Khoros. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
streebo.com
100%
#549,485View details
prioridata.com
100%
153.5K#315,231View details
sproutsocial.com
100%
1.6M#38,018View details
callin.io
callin.io
100%
#253,940–
forbytes.com
100%
30.2K#1,015,193View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 40 similar websites and full traffic analytics for Khoros

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

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Top companies in Collaboration & Community Tools

3 companies that operate in the same segment as Khoros (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United StatesUSD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
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Related news about Khoros

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Frequently Asked Questions about Khoros

Khoros was founded in 2007.

Khoros is headquartered in Austin, United States. It is registered at Austin, Texas, United States.

Eric Vaughan is the CEO of Khoros, as recorded in our data.

Khoros is a funded company, having raised a total of $151.65M across 6 funding rounds to date. The company's 1st funding round was a Series A of $9M, raised on Apr 2007.

The primary company behind Khoros, Khoros India R & D Private Limited, reported revenue of β‚Ή118 Cr for FY 2025, down 5% year on year.

Khoros was established in 2007 in Austin, United States, within the social media and community management sector. A unified platform is maintained to facilitate customer connections across their journey. Social media oversight and content distribution tools are supplied to access target audiences. Performance analytics, encompassing offline and paid campaigns, are generated through integrated reporting features. Operations focus on enterprise-level solutions for digital interaction.

Khoros's top competitors include Gupshup, Braze and CleverTap.

Khoros offers Khoros Communities, Khoros Service, and Khoros Social Media Management.

Khoros has made 7 acquisitions, including Flow.ai, Keibi Technologies, and Klout.

Khoros has 12 investors. Key investors include Hercules Capital, IgniteTech, TopBox, Greenspring Associates, and NEA.

Khoros operates through Khoros India R & D Private Limited.

Yes. Khoros was acquired by IgniteTech in May 2025.

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