About Scout Labs
Scout Labs is a Technology company based in San Francisco (United States) founded in 2006, and was acquired by Khoros in May 2010. It operates as a social media tracking and analytics are delivered via web-based tools. Scout Labs offers products and services including Khoros Communities, Khoros Service, and Khoros Social Media Management. Its focus areas include Enterprise Applications, Customer Success Management, Customer Engagement and Industry Specific. Its legal entity is Khoros, LLC. Its competitors include Capillary Technologies, Marketo, Braze, CleverTap and Gupshup and 5 more; 10 of its 10 listed competitors have raised funding.
Company details
Scout Labs was founded in 2006 in San Francisco, United States, within the social media analytics sector. Web-based applications are developed for monitoring and analyzing online conversations. A collaborative platform is maintained for companies and agents to monitor customer feedback and facilitate engagement. Blogs, sentiment data, graphs, photos, and brand-related discussions are gathered and evaluated through its dashboard interface.
Products & Services of Scout Labs
Scout Labs offers a comprehensive portfolio of products and services, including Khoros Communities, Khoros Service, and Khoros Social Media Management.
Software for self-service support and user collaboration.
AI-powered solution for agent efficiency and omnichannel workflows.
Platform for content management and cross-channel campaigns.
Apps and channels of Scout Labs
its YouTube channel Khoros has 416 subscribers and 30 videos.
Videos from Scout Labs
The most watched videos on Scout Labs's YouTube channel, Khoros (416 subscribers). Click a video to play it here.
More on Khoros.
Investors in Scout Labs
Scout Labs has secured backing from 1 investor. Prominent investors backing the company include Khoros.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Community and social media management platform | 2007 | khoros.com | Austin, United States |
Investor details for Scout Labs
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
Timeline of Scout Labs
2 dated milestones of Scout Labs across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Scout Labs is founded.
- Exit Acquired by Khoros.
Competitors of Scout Labs
Scout Labs has 10 listed competitors in our database, 10 of them funded. They include Capillary Technologies, Marketo, Braze, CleverTap and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| capillarytech.com | 2008 | Bengaluru, India | $239.1M | – | AI-powered loyalty management software is offered for enterprises. | |
| marketo.com | 2006 | San Jose, United States | $98.4M | 931 | A cloud-based marketing automation platform is provided for businesses. | |
| braze.com | 2011 | New York, United States | $175.45M | 1,548 | AI-based omnichannel customer engagement solutions are delivered to businesses. | |
| clevertap.com | 2013 | San Francisco, United States | $181.6M | 472 | Cloud-based customer engagement platform for messaging and analytics is utilized. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| hootsuite.com | 2008 | Vancouver, Canada | $283.76M | – | AI based social media management platform for businesses | |
| blueshift.com | 2014 | San Francisco, United States | $68.2M | 46 | AI-driven platform for unifying customer data and automating personalized marketing. | |
| falcon.io | 2010 | Copenhagen, Denmark | $25.33M | 176 | Social media marketing platform | |
| airship.com | 2009 | Portland, United States | $145.2M | 32 | Customer engagement platform is utilized for enterprise brand interactions. | |
| tubularlabs.com | 2012 | Mountain View, United States | $30.77M | 81 | Video analytics and management solutions are provided for audience growth. |
Detailed competitors of Scout Labs
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Scout Labs
Websites that share an audience with Scout Labs (scoutlabs.com).
Websites whose visitors overlap most with Scout Labs. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| radian6.com | 100% | – | – | View details | |
| visibletechnologies.com | 99% | – | – | View details | |
| trackur.com | 96% | – | – | View details | |
| socialmediaexplorer.com | 96% | – | #169,442 | View details | |
| techrigy.com | 74% | – | – | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 6 similar websites and full traffic analytics for Scout Labs
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 6 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as Scout Labs (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Scout Labs
Scout Labs was founded in 2006.
Scout Labs is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Scout Labs was founded in 2006 in San Francisco, United States, within the social media analytics sector. Web-based applications are developed for monitoring and analyzing online conversations. A collaborative platform is maintained for companies and agents to monitor customer feedback and facilitate engagement. Blogs, sentiment data, graphs, photos, and brand-related discussions are gathered and evaluated through its dashboard interface.
Scout Labs's top competitors include Capillary Technologies, Hootsuite and Blueshift.
Scout Labs offers Khoros Communities, Khoros Service, and Khoros Social Media Management.
Scout Labs has 1 investor. Key investors include Khoros.
Scout Labs operates through Khoros, Llc.
Yes. Scout Labs was acquired by Khoros in May 2010.