TopBox

Potomac, United States Founded: 2014 • Age: 12 yrs Acquired By Khoros
QA Root Cause Analysis for Call centers
Annual revenue - Latest available
Total funding $6.8M 3 rounds
Employees 25 Tracked headcount
Investors 5 Known backers
Products - Services tracked
Competitors 10 Brand Intelligence

About TopBox

TopBox is a company based in Potomac (United States) founded in 2014 was acquired by Khoros in January 2021. TopBox has raised $6.81 million across 3 funding rounds from investors including Khoros, Flyover Capital and Telescope. The company has 25 employees as of December 31, 2022. TopBox has completed 1 acquisition, including Khoros. TopBox operates in a competitive market with competitors including Observe.AI, CallMiner, Invoca, Gridspace and Tethr, among others.

  • Headquarter Potomac, United States
  • Employees 25 as on 31 Dec, 2022
  • Sectors
    Technology
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Topbox, Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $6.81 M (USD)

    in 3 rounds

  • Latest Funding Round
    $5.9 M (USD), Series A

    Jul 09, 2018

  • Investors
    Khoros

    & 4 more

  • Employee Count
    25

    as on Dec 31, 2022

  • Investments & Acquisitions
  • Acquired by
    Khoros

    (Jan 04, 2021)

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People of TopBox

Headcount 1000-5000
Employee Profiles 34
Employee Profiles
People
Scott Riley
Director Community Strategy & Managed Services
People
Jay Chen
Chief Of Staff To CEO
People
Travis Hughes
Senior Vice President Global HR
People
Celia Bauer
Chief Legal Officer

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Funding Insights of TopBox

TopBox has successfully raised a total of $6.81M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $5.9 million completed in July 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in TopBox

TopBox has secured backing from 5 investors, including venture fund investors. Prominent investors backing the company include Khoros, Flyover Capital and Telescope.

All
Venture Fund
Investor Description Founded Year Domain Location
Telescope is engaged in early growth investments for enterprise software.
Locked Locked Locked
Stage agnostic venture capital firm backed by fund of funds
Locked Locked Locked
Early-stage investments are made in US companies across health sectors.
Locked Locked Locked
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Investor details for TopBox

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  • Investor domains
  • Investor locations
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  • Participation history

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Investments & Acquisitions by TopBox

TopBox has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Khoros.

Investments
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Investment portfolio details for TopBox

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  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Community and social media management platform
Locked Locked 2007 Locked
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Complete acquisition details for TopBox

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  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - TopBox

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Detailed financials for TopBox

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  • Profit trends
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  • Financial ratios

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Topbox Comparisons

TopBox Primary company
Description
QA & Root Cause Analysis for Call centers
Location
Potomac, United States
Founded Year
2014
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
25
As of 2022
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Peer comparison for TopBox

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

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Competitors of TopBox

TopBox operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Invoca, Gridspace and Tethr, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
AI-powered conversation intelligence and automation are provided for contact centers.
Locked Locked Locked
Cloud and AI-based conversational analytics are delivered by CallMiner.
Locked Locked Locked
Platform that connects marketing and sales teams to track and optimise the buying journey
Locked Locked Locked
Cloud based platform offering speech analytics solutions
Locked Locked Locked
Conversation intelligence platform provided for customer experience analysis.
Locked Locked Locked
Automated compliance management and speech analytics software is delivered.
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Detailed competitors of TopBox

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Latest news on Topbox

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Complete news archive for TopBox

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about TopBox

TopBox was founded in 2014.

TopBox is headquartered in Potomac, United States. It is registered at Potomac, Maryland, United States.

TopBox is a funded company, having raised a total of $6.81M across 3 funding rounds to date.

As of Dec 31, 2022, the latest employee count at TopBox is 25.

TopBox was founded in 2014 in Potomac, United States, focusing on quality assurance and root cause analysis for contact centers. Unstructured data from customer interactions is collected and processed using advanced analytics and drag-and-drop capture tools. Insights from quality assurance expertise are integrated to detect origins of business challenges within call centers. Operations emphasize data mining to address issues in the customer service sector.

TopBox's top competitors include Observe.AI, Invoca and CallMiner.

TopBox has made 1 acquisition, including Khoros.

TopBox has 5 investors. Key investors include Khoros, Flyover Capital, Telescope, Maryland Venture Fund, and Cascade Seed Fund.

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