Synap

Chicago, United States Founded: 2015 • Age: 11 yrs Acquired By Imagineer Technology
Customer interactions are unified for B2B companies in one platform.

About Synap

Synap is a company based in Chicago (United States) founded in 2015 was acquired by Imagineer Technology in February 2018. Synap has raised $2 million across 1 funding round from investors including Imagineer Technology, Baird Capital and KGC Capital. Synap operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

Key Metrics

Funding Insights of Synap

Synap has successfully raised a total of $2M through 1 strategic funding round. The most recent funding activity was a Seed round of $2 million completed in August 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $2M
  • Total Rounds 1
  • Last Round Seed β€” $2M
  • First Round $2M

    (Aug 2015)

  • Investors Count 4

All 1 funding rounds of Synap with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Aug 2015$2MSeed–Baird Capital, KGC Capital
Valuation history

5 investors in total: 3 institutional and 2 angel.

Investors in Synap

Synap has secured backing from 5 investors, including venture fund and angel investors. Prominent investors backing the company include Imagineer Technology, Baird Capital and KGC Capital.

All
Venture Fund
Angel
InvestorDescriptionFounded YearDomainLocation
Global private equity and venture capital investments in B2B Tech & Services companies.
–bairdcapital.com-
Venture capital fund investing in multiple sectors
–kgccapital.comChicago, United States

Devin Mathews

-
–unknown_efcec64b227842f4a-

Chris Hill

-
–unknown_91bbb5a118994497a-
Asset management and hedge fund website design services are offered.
1998imagineertechnology.comNew York, United States
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Investor details for Synap

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
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Verified entity values are shown only after access is granted.

Timeline of Synap

3 dated milestones of Synap across 3 years, from founding to its latest funding, stage changes and deals.

  1. Founded Synap is founded.
  2. Funding First funding round of $2.0M.
  3. Exit Acquired by Imagineer Technology.

Competitors of Synap

Synap operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
capillarytech.com2008Bengaluru, India$239.1M–
AI-powered loyalty management software is offered for enterprises.
vonage.com2001Holmdel, United States$642.33M1,089
Provider of contact center business communication solutions
marketo.com2006San Jose, United States$98.4M931
A cloud-based marketing automation platform is provided for businesses.
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Detailed competitors of Synap

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Synap

Imagineer and Synap to merge
Institutionalassetmanager β€’ 8 years ago
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Complete news archive for Synap

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to Synap

10 companies that operate in the same segment as Synap (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M––
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Frequently Asked Questions about Synap

Synap was founded in 2015.

Synap is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.

Synap is a funded company, having raised a total of $2M across 1 funding round to date. The company's 1st funding round was a Seed of $2M, raised on Aug 2015.

Synap was founded in 2015 in Chicago, United States, as a platform for B2B customer communication management. Customer interactions across relationship stages are automatically organized into a unified data stream. This setup supports analytics, learning, and collaboration among employees and customers. The company operates in the software sector and entered private beta in October 2015, with backing from angel investors including Devin Mathews and Chris Hill.

Synap's top competitors include Twilio, Genesys and Capillary Technologies.

Synap has 5 investors. Key investors include Imagineer Technology, Baird Capital, KGC Capital, Devin Mathews, and Chris Hill.

Yes. Synap was acquired by Imagineer Technology in February 2018.

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