About Thena
Thena is a Technology company based in San Francisco (United States) founded in 2022 by Satyavrat Bondre, Unmukt Raizada, and Govind Kavaturi. It operates as a cloud-based platform for customer communication and intelligence is provided. It operates on a SaaS (Software-as-a-Service) and Freemium model. Thena has raised $7.8 million across 3 funding rounds from investors including Orbs, Lightspeed India and Pear VC. Its website thena.ai draws about 40 thousand monthly visits. Thena offers products and services including Thena AI Support Platform, Slack-Native Support, and Multi-Channel Broadcasts. Its focus areas include Software and Customer Support Software. Its legal entity is Pivoting Owl Inc. Its competitors include Twilio, Dialpad, Sinch, Front and Podium and 5 more; 10 of its 10 listed competitors have raised funding.
Company details
Thena is engaged in providing AI-powered customer support solutions tailored for B2B teams. The platform unifies communication channels such as Slack, email, and chat to streamline ticket routing, response, and resolution processes. It serves sectors requiring efficient support systems by offering automation through AI agents, customizable workflows, and integration with various applications. Solutions include multi-channel broadcasts, account management, and enterprise-grade security to ensure data protection while enhancing support speed and context for business clients.
- Total Equity Funding$7.8M (USD)
in 3 rounds
- Latest Funding Round$600K (USD), Seed
Dec 2023
- InvestorsOrbs
& 4 more
Products & Services of Thena
Thena offers a comprehensive portfolio of products and services, including Thena AI Support Platform, Slack-Native Support, and Multi-Channel Broadcasts.
AI-driven platform for B2B customer support automation.
Support tickets managed directly within Slack environment.
Product updates shared across Slack, Teams, email.
Apps and channels of Thena
its YouTube channel Thena has 215 subscribers and 30 videos.
Videos from Thena
The most watched videos on Thena's YouTube channel, Thena (215 subscribers). Click a video to play it here.
More on Thena.
Funding Insights of Thena
Thena has successfully raised a total of $7.8M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $600 thousand completed in December 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $7.8M
- Total Rounds 3
- Last Round Seed — $600,000
- First Round $2.2M
(Aug 2022)
- Investors Count 5
All 3 funding rounds of Thena with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2023 | $600,000 | Seed | – | Orbs | – |
| May 2023 | $5M | Seed | – | First Round Capital | |
| Aug 2022 | $2.2M | Seed | – | – |
5 investors in total: 5 institutional.
Investors in Thena
Thena has secured backing from 5 investors, including institutional and venture fund investors. Prominent investors backing the company include Orbs, Lightspeed India and Pear VC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
US focused seed and early-stage VC firm | – | firstround.com | San Francisco, United States | |
Venture capital investing in innovative startups across technology sectors. | 2008 | lsip.com | Bengaluru, India | |
Seed & early stage VC firm investing the US | 2013 | pear.vc | San Francisco, United States | |
- | – | tenacityventurecapital.tcc.mode | - | |
Infrastructure as a service via virtual chains | 2017 | orbs.com | Tel Aviv, Israel |
Investor details for Thena
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of Thena
19 people are tracked at Thena (4 in leadership, 15 in team).
| Name | Role | Group |
|---|---|---|
Satyavrat Bondre | Co-Founder | Leadership |
Unmukt Raizada | Co-Founder | Leadership |
Govind Kavaturi | Co-Founder | Leadership |
Ankit Saxena | Co-Founder & CEO | Leadership |
Harsh Mange | Software Engineer 2 | Team |
Pratik Chakraborty | Software Engineer | Team |
Katie West | Advisor | Team |
Harsh Butani | Product And Engineering | Team |
Kaushik Naarayan | Product | Team |
Aditi . | Software Development Engineer II | Team |
Sukriti Singh | People & Workplace Lead India | Team |
Katrina Huang | Founding Growth Advisor | Team |
Alexandra Minkin | Growth Advisor | Team |
Karan Kanwal | SDE 3 | Team |
Melissa Reyna | Growth Advisor | Team |
Auguste Pociunaite | People Operations Lead | Team |
Deepika Rao | Lead, Ui/ux And Growth | Team |
Manavpreet Singh | Full Stack Engineer | Team |
Lauren Davis | Product Marketing Manager | Team |
Complete people profiles for Thena
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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Timeline of Thena
3 dated milestones of Thena across 1 years, from founding to its latest funding, stage changes and deals.
- Founded Thena is founded.
- Funding First funding round of $2.2M.
- Funding Latest funding round, Seed, of $600K.
Competitors of Thena
Thena has 10 listed competitors in our database, 10 of them funded. They include Twilio, Dialpad, Sinch, Front and Podium, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| front.com | 2013 | San Francisco, United States | $203.22M | – | Front is recognized as a customer service software provider. | |
| podium.com | 2014 | Lehi, United States | $440.35M | 808 | Online reviews are collected and managed through a cloud-based platform. | |
| zenvia.com | 2003 | Sao Paulo, Brazil | $54M | – | Text and voice messages are delivered through an online platform. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. | |
| intercom.com | 2011 | San Francisco, United States | $240M | 285 | Intercom is recognized as an AI-first customer service company. | |
| cint.com | 1998 | Stockholm, Sweden | $26.43M | 66 | Market research platform linking buyers and suppliers of online samples. | |
| earnestanalytics.com | 2012 | New York, United States | $33.5M | – | Consumer intelligence data is analyzed via an online research platform. |
Detailed competitors of Thena
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of Thena
The website of Thena (thena.ai) receives about 40.4K visits a month.
- Monthly visits40.4K
Websites whose visitors overlap most with Thena. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| suptask.com | 100% | – | #564,602 | View details | |
| geekbot.com | 90% | – | #374,150 | View details | |
| deskpro.com | 90% | 142.5K | #243,312 | View details | |
| wrangle.io | 90% | 43.7K | #711,463 | View details | |
| desk365.io | 90% | – | #161,102 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 18 similar websites and full traffic analytics for Thena
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 18 similar websites
- Audience overlap
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Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as Thena (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Related news about Thena
Complete news archive for Thena
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Frequently Asked Questions about Thena
Thena was founded in 2022.
Thena is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Thena is a funded company, having raised a total of $7.8M across 3 funding rounds to date. The company's 1st funding round was a Seed of $2.2M, raised on Aug 2022.
Thena is engaged in providing AI-powered customer support solutions tailored for B2B teams. The platform unifies communication channels such as Slack, email, and chat to streamline ticket routing, response, and resolution processes. It serves sectors requiring efficient support systems by offering automation through AI agents, customizable workflows, and integration with various applications. Solutions include multi-channel broadcasts, account management, and enterprise-grade security to ensure data protection while enhancing support speed and context for business clients.
Thena offers Thena AI Support Platform, Slack-Native Support, and Multi-Channel Broadcasts.
Thena has 5 investors. Key investors include Orbs, Lightspeed India, Pear VC, First Round Capital, and Tenacity Venture Capital.
Thena operates through Pivoting Owl Inc.