About Desk365
Desk365 is a Technology company based in Fremont (United States) founded in 2021. It operates as an AI-powered ticketing platform for managing customer support requests efficiently. It operates on a SaaS and B2B model. Desk365 offers products and services including Desk365 Ticketing Platform, AI Agent, Agent Bot, and Support Bot. Its focus areas include Information Technology, Software Services, Customer Support and Ticketing Platforms. Its legal entity is Kani Technologies Inc. Similar companies include Atlassian, Asana, monday.com, UserZoom and Clickup and 4 more; 9 of its 9 listed similar companies have raised funding.
Company details
Desk365 is a helpdesk ticketing system that uses AI to automate tasks, manage tickets, and integrate with tools like Microsoft Teams. It enables businesses to handle customer inquiries through channels such as email and web portals, ensuring efficient workflows and SLA tracking. Headquartered in San Francisco, USA, with offices in India, it serves global businesses in various industries for enhanced support operations.
- Headquarters Fremont, United States
- SectorsTechnology
- Email••••••••
- Website desk365.io
- Social LinkedIn X YouTube
- Legal Name Kani Technologies Inc
Products & Services of Desk365
Desk365 offers a comprehensive portfolio of products and services, including Desk365 Ticketing Platform, AI Agent, Agent Bot, and Support Bot.
Platform for creating and managing customer support tickets efficiently.
Tool for summarizing tickets and generating automated responses.
Bot for handling tickets within Microsoft Teams without leaving the app.
Bot for creating tickets and receiving updates in Teams.
Apps and channels of Desk365
its YouTube channel Desk365 Official has 177 subscribers and 30 videos.
Videos from Desk365
The most watched videos on Desk365's YouTube channel, Desk365 Official (177 subscribers). Click a video to play it here.
More on Desk365 Official.
Similar companies to Desk365
Desk365 has 9 listed similar companies in our database, 9 of them funded. They include Atlassian, Asana, monday.com, UserZoom and Clickup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| atlassian.com | 2002 | Sydney, Australia | $210M | 12,157 | Cloud-based enterprise collaboration suites are delivered for team productivity. | |
| asana.com | 2008 | San Francisco, United States | $453M | 1,265 | Cloud-based project management software is offered for teams. | |
| monday.com | 2012 | Tel Aviv, Israel | $234.7M | – | Cloud-based platform for project management and team tracking is offered. | |
| userzoom.com | 2007 | San Jose, United States | $136.55M | 429 | Cloud-based platform for user experience research and testing is utilized. | |
| clickup.com | 2016 | Palo Alto, United States | $535.25M | – | Cloud based project management platform | |
| coda.io | 2014 | San Francisco, United States | $240M | 221 | Integrated documents and spreadsheets are utilized for team project management. | |
| symphony.com | 2014 | New York, United States | $461M | – | Compliance management solutions for financial institutions | |
| appspace.com | 2002 | Dallas, United States | $375,002 | 191 | Cloud-based solutions for enterprise collaboration and workspace management are provided. | |
| moxo.com | 2012 | Cupertino, United States | $20M | 96 | Enterprise collaboration and workflow management platform is offered. |
Detailed similar companies of Desk365
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- Operating metrics
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Web traffic of Desk365
Websites that share an audience with Desk365 (desk365.io).
Websites whose visitors overlap most with Desk365. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| demandsage.com | 91% | 411.4K | #129,319 | View details | |
| thena.ai | 90% | 40.4K | #710,617 | View details | |
| zluri.com | 88% | 125K | #351,692 | View details | |
| rezolve.ai | 88% | 54.4K | #566,783 | View details | |
| superops.com | 86% | 133.3K | #381,673 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 11 similar websites and full traffic analytics for Desk365
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 11 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Desk365 (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Desk365
Desk365 was founded in 2021.
Desk365 is headquartered in Fremont, United States. It is registered at Fremont, California, United States.
Desk365 is a helpdesk ticketing system that uses AI to automate tasks, manage tickets, and integrate with tools like Microsoft Teams. It enables businesses to handle customer inquiries through channels such as email and web portals, ensuring efficient workflows and SLA tracking. Headquartered in San Francisco, USA, with offices in India, it serves global businesses in various industries for enhanced support operations.
Desk365's top competitors include Atlassian, monday.com and Coda.
Desk365 offers Desk365 Ticketing Platform, AI Agent, Agent Bot, and Support Bot.
Desk365 operates through Kani Technologies Inc.