About AC2 Solutions
AC2 Solutions is a Technology company based in Hazlet (United States) founded in 2010, and was acquired by inContact in February 2016. Workforce management solutions are provided for contact centers. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Workforce Optimization. Its competitors include Calabrio, Assembled and Intradiem; 3 of its 3 listed competitors have raised funding.
Company details
Founded in 2010 and headquartered in Hazlet, United States, AC2 Solutions operates in the contact center sector. Product technologies and platforms for workforce management are developed, including Forecaster for generating precise forecasts. Scheduling tools like Concurrent Optimal Scheduler are used to assign agents according to fixed schedules, availabilities, and preferences. An advanced optimization portal is maintained to oversee multi-site operations with multi-skilled agents handling multimedia services.
- Headquarters Hazlet, United States
- Stage Acquired
- SectorsTechnology
- Website ac2solutions.com
- Acquired by inContact (Feb 2016)
Investors in AC2 Solutions
AC2 Solutions has secured backing from 1 investor. Prominent investors backing the company include inContact.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based contact center software is delivered for global operations. | 1997 | incontact.com | Midvale, United States |
Investor details for AC2 Solutions
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Timeline of AC2 Solutions
2 dated milestones of AC2 Solutions across 6 years, from founding to its latest funding, stage changes and deals.
- Founded AC2 Solutions is founded.
- Exit Acquired by inContact.
Competitors of AC2 Solutions
AC2 Solutions has 3 listed competitors in our database, 3 of them funded. They include Calabrio, Assembled and Intradiem.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| calabrio.com | 2007 | Minneapolis, United States | $9.29M | 447 | Workforce optimization software for contact centers is developed and provided. | |
| assembled.com | 2018 | San Francisco, United States | $70.7M | 71 | Workforce management portal for technology students is developed. | |
| intradiem.com | 1995 | Alpharetta, United States | $30.2M | 128 | Automation solutions for contact centers, retails and back offices |
Detailed competitors of AC2 Solutions
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as AC2 Solutions (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about AC2 Solutions
AC2 Solutions was founded in 2010.
AC2 Solutions is headquartered in Hazlet, United States. It is registered at Hazlet, New Jersey, United States.
Founded in 2010 and headquartered in Hazlet, United States, AC2 Solutions operates in the contact center sector. Product technologies and platforms for workforce management are developed, including Forecaster for generating precise forecasts. Scheduling tools like Concurrent Optimal Scheduler are used to assign agents according to fixed schedules, availabilities, and preferences. An advanced optimization portal is maintained to oversee multi-site operations with multi-skilled agents handling multimedia services.
AC2 Solutions has 1 investor. Key investors include inContact.
Yes. AC2 Solutions was acquired by inContact in February 2016.