About Bay Bridge Decision Technologies
Bay Bridge Decision Technologies is a company based in Annapolis (United States) founded in 2000 was acquired by Interactive Intelligence in August 2012. Bay Bridge Decision Technologies operates in a competitive market with competitors including Calabrio, Assembled, Intradiem, Atomicwork and OpenSpan, among others.
- Headquarter Annapolis, United States
- SectorsTechnology
- Website baybridgetech.com
- Social LinkedIn
- Acquired by Interactive Intelligence (Aug 2012)
- Investors
- Acquired byInteractive Intelligence
(Aug 2012)
Investors in Bay Bridge Decision Technologies
Bay Bridge Decision Technologies has secured backing from 1 investor. Prominent investors backing the company include Interactive Intelligence.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Unified communication solutions are delivered for contact centers. | 1994 | inin.com | Indianapolis, United States |
Investor details for Bay Bridge Decision Technologies
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of Bay Bridge Decision Technologies
2 dated milestones of Bay Bridge Decision Technologies across 12 years, from founding to its latest funding, stage changes and deals.
- Founded Bay Bridge Decision Technologies is founded.
- Exit Acquired by Interactive Intelligence.
Competitors of Bay Bridge Decision Technologies
Bay Bridge Decision Technologies operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Calabrio, Assembled, Intradiem, Atomicwork and OpenSpan, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| calabrio.com | 2007 | Minneapolis, United States | $9.29M | 447 | Workforce optimization software for contact centers is developed and provided. | |
| assembled.com | 2018 | San Francisco, United States | $70.7M | 71 | Workforce management portal for technology students is developed. | |
| intradiem.com | 1995 | Alpharetta, United States | $32M | 128 | Automation solutions for contact centers, retails and back offices | |
| atomicwork.com | 2022 | San Francisco, United States | $40.31M | 37 | AI platform streamlines IT service management and employee experiences. | |
| openspan.com | 2005 | Alpharetta, United States | $32M | 117 | Enterprise robotic process automation and workforce intelligence software is developed. | |
| nudge.co | 2013 | Toronto, Canada | $16.13M | – | An online platform is operated for employee engagement and insights. | |
| amplifai.com | 2014 | Plano, United States | $50.1M | 59 | AI-powered contact center performance and CX management platform is provided. | |
| surfboard.team | 2020 | San Francisco, United States | – | – | Investors are connected with startups via an online communication platform. | |
| prosodie.com | 1986 | – | – | – | Customer query management services are provided for telecom operators. | |
| kaizo.com | 2018 | Amsterdam, Netherlands | $7M | – | Gamification based customer agent performance management platform |
Detailed competitors of Bay Bridge Decision Technologies
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Similar companies to Bay Bridge Decision Technologies
10 companies that operate in the same segment as Bay Bridge Decision Technologies (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Bay Bridge Decision Technologies
Bay Bridge Decision Technologies was founded in 2000.
Bay Bridge Decision Technologies is headquartered in Annapolis, United States. It is registered at Annapolis, Maryland, United States.
Bay Bridge Decision Technologies was founded in 2000 in Annapolis, United States. Operations focus on the call center software sector, where platform-based solutions for agent capacity planning are developed. Resource optimization and performance management are supported through technology that handles inbound and outbound phone calls, emails, instant messaging, casework, and processing tasks. Planning scenarios are utilized to manage these multichannel interactions efficiently.
Bay Bridge Decision Technologies's top competitors include Atomicwork, Assembled and Calabrio.
Bay Bridge Decision Technologies has 1 investor. Key investors include Interactive Intelligence.
Yes. Bay Bridge Decision Technologies was acquired by Interactive Intelligence in August 2012.