About BirchAI
BirchAI is a company based in Seattle (United States) founded in 2020 by Sumant Kawale and Yinhan Liu was acquired by Sagility in March 2024. It operates as a AI-as-a-Service. BirchAI has raised $3.1 million across 3 funding rounds from investors including Azure Power, Sagility and Allen Institute for Artificial Intelligence. The company has 4 employees as of December 31, 2021. BirchAI has completed 1 acquisition, including Sagility. BirchAI offers products and services including Call Center Automation. BirchAI operates in a competitive market with competitors including Observe.AI, Chorus.ai, CallMiner, Invoca and Gridspace, among others.
- Headquarter Seattle, United States
- Employees 4 as on 31 Dec, 2021
- Founders Sumant Kawale, Yinhan Liu
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Birch Technologies Inc
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$3.1 M (USD)
in 3 rounds
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Latest Funding Round
$250 K (USD), Grant
Nov 14, 2022
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Investors
Azure Power
& 6 more
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Employee Count
4
as on Dec 31, 2021
- Investments & Acquisitions
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Acquired by
Sagility
(Mar 26, 2024)
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Products & Services of BirchAI
BirchAI offers a comprehensive portfolio of products and services, including Call Center Automation. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Call center operations are automated for healthcare efficiency.
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Funding Insights of BirchAI
BirchAI has successfully raised a total of $3.1M across 3 strategic funding rounds. The most recent funding activity was a Grant round of $250 thousand completed in November 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Grant — $250,000
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First Round
First Round
(19 Jan 2022)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov, 2022 | Amount | Debt – Conventional - BirchAI | Valuation |
investors |
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| Nov, 2022 | Amount | Grant - BirchAI | Valuation |
investors |
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| Jan, 2022 | Amount | Seed - BirchAI | Valuation | Radical Ventures |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in BirchAI
BirchAI has secured backing from 7 investors, including institutional and venture fund investors. Prominent investors backing the company include Azure Power, Sagility and Allen Institute for Artificial Intelligence. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Venture capital firm focused on AI-driven companies
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Founded Year | Domain | Location | |
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Early-stage tech startups are funded by this venture capital firm.
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Founded Year | Domain | Location | |
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Early-stage venture capital is provided to US companies across sectors.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by BirchAI
BirchAI has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Sagility. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Healthcare outsourcing, revenue management, and technology solutions are provided.
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2000 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - BirchAI
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Birchai Comparisons
Competitors of BirchAI
BirchAI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, Chorus.ai, CallMiner, Invoca and Gridspace, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Conversational intelligence platform for sales
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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| domain | founded_year | HQ Location |
Platform that connects marketing and sales teams to track and optimise the buying journey
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| domain | founded_year | HQ Location |
Cloud based platform offering speech analytics solutions
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence is provided for contact centers.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Birchai
Frequently Asked Questions about BirchAI
When was BirchAI founded?
BirchAI was founded in 2020 and raised its 1st funding round 2 years after it was founded.
Where is BirchAI located?
BirchAI is headquartered in Seattle, United States. It is registered at Seattle, Washington, United States.
Is BirchAI a funded company?
BirchAI is a funded company, having raised a total of $3.1M across 3 funding rounds to date. The company's 1st funding round was a Seed of $3.1M, raised on Jan 19, 2022.
How many employees does BirchAI have?
As of Dec 31, 2021, the latest employee count at BirchAI is 4.
What does BirchAI do?
Complex call center operations are automated by BirchAI through advanced artificial intelligence tailored for healthcare, insurance, and banking sectors. Average Handle Time is reduced by up to 35 with automation of after-call-work. Domain-specific models are built to handle high-compliance conversations. Rapid configuration is enabled within four weeks. End-to-end proprietary pipelines are tuned to industry language and processes, ensuring consistent quality. Speech-to-Text models and analytics are provided for deep insights into customer interactions, supporting existing systems with high compliance in the cloud.
Who are the top competitors of BirchAI?
BirchAI's top competitors include Chorus.ai, Observe.AI and Invoca.
What products or services does BirchAI offer?
BirchAI offers Call Center Automation.
How many acquisitions has BirchAI made?
BirchAI has made 1 acquisition, including Sagility.
Who are BirchAI's investors?
BirchAI has 7 investors. Key investors include Azure Power, Sagility, Allen Institute for Artificial Intelligence, AI Grant, and Radical Ventures.
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