About Call Criteria
Call Criteria is a company based in Los Angeles (United States) founded in 2013 was acquired by Capacity in August 2025.. Call Criteria operates in a competitive market with competitors including Cyara, Atomicwork, PlayVox, EvaluAgent and Intryc, among others.
- Headquarter Los Angeles, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Funding Insights of Call Criteria
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Call Criteria
Call Criteria has secured backing from 1 investor. Prominent investors backing the company include Capacity. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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AI-based data integration and knowledge management solutions are offered.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Call Criteria
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Call Criteria
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Call Criteria Comparisons
Competitors of Call Criteria
Call Criteria operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Cyara, Atomicwork, PlayVox, EvaluAgent and Intryc, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Omnichannel customer experiences are tested and monitored across multiple channels.
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| domain | founded_year | HQ Location |
AI platform streamlines IT service management and employee experiences.
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| domain | founded_year | HQ Location |
Cloud-based quality assurance software is provided for customer service teams.
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| domain | founded_year | HQ Location |
Workforce optimization solutions are delivered for performance evaluation and analysis.
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| domain | founded_year | HQ Location |
AI-driven automation of quality assurance is provided for customer support.
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| domain | founded_year | HQ Location |
Quality Assurance and coaching software for customer service teams
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Call Criteria
When was Call Criteria founded?
Call Criteria was founded in 2013.
Where is Call Criteria located?
Call Criteria is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.
Who is the current CEO of Call Criteria?
Ryan Stomel is the current CEO of Call Criteria.
What does Call Criteria do?
AI based quality management and monitoring solutions for call centers. The platform provides tools for managing, scheduling, training, monitoring, evaluating, and engaging customer support agents. It includes features such as calls analyzer, conversation optimization, dashboard and actionable insights, scored interactions, and more.
Who are the top competitors of Call Criteria?
Call Criteria's top competitors include Atomicwork, Cyara and PlayVox.
Who are Call Criteria's investors?
Call Criteria has 1 investor. Key investors include Capacity.
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