About Call Criteria
Call Criteria is a company based in Los Angeles (United States) founded in 2013 was acquired by Capacity in August 2025. Call Criteria operates in a competitive market with competitors including Cyara, Atomicwork, PlayVox, EvaluAgent and Intryc, among others.
- Headquarter Los Angeles, United States
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Sectors
Technology
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Email
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Phone
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Website
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People of Call Criteria
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Team Team
1 people
Product Management Team
1 people
Sales and Marketing
1 people
Leadership Team
1 people
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Investors in Call Criteria
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Call Criteria Comparisons
Competitors of Call Criteria
Call Criteria operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Cyara, Atomicwork, PlayVox, EvaluAgent and Intryc, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Omnichannel customer experiences are tested and monitored across multiple channels.
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| domain | founded_year | HQ Location |
AI platform streamlines IT service management and employee experiences.
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| domain | founded_year | HQ Location |
Cloud-based quality assurance software is provided for customer service teams.
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| domain | founded_year | HQ Location |
Workforce optimization solutions are delivered for performance evaluation and analysis.
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| domain | founded_year | HQ Location |
AI-driven automation of quality assurance is provided for customer support.
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| domain | founded_year | HQ Location |
Quality Assurance and coaching software for customer service teams
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Latest news on Call Criteria
Frequently Asked Questions about Call Criteria
Call Criteria was founded in 2013.
Call Criteria is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.
Ryan Stomel is the current CEO of Call Criteria.
AI based quality management and monitoring solutions for call centers. The platform provides tools for managing, scheduling, training, monitoring, evaluating, and engaging customer support agents. It includes features such as calls analyzer, conversation optimization, dashboard and actionable insights, scored interactions, and more.
Call Criteria's top competitors include Atomicwork, Cyara and PlayVox.
Call Criteria has 1 investor. Key investors include Capacity.