About Chordiant Software
Chordiant Software is a Technology company based in Cambridge (United States) founded in 1983, and was acquired by Pegasystems in March 2010. CRM, BPM, EDM, and marketing software suite provided. Chordiant Software has raised $58 million across 3 funding rounds from investors including Pegasystems, Norwest Venture Partners and General Motors. The company has 2,453 employees. Its focus areas include Enterprise Applications, Business Process Management Software, BPM Suite and Customer Service Software. Its legal entity is PEGASYSTEMS INC. Its competitors include Twilio, Genesys and Freshworks; 3 of its 3 listed competitors have raised funding.
Company details
Chordiant Software was founded in 1983 in Cambridge, United States, with operations centered on software solutions for customer relationship management, business process management, and enterprise decision management. Predictive applications were delivered to support marketing, customer service, and loyalty executives in analyzing customer behavior. Personalized, event-driven campaigns were enabled through the Marketing Director Suite, allowing development, execution, tracking, and refinement to improve interactions and measure outcomes.
- Headquarters Cambridge, United States
- Employees 2,453
- Stage Acquired
- SectorsTechnology
- Website chordiant.com
- Acquired by Pegasystems (Mar 2010)
- Legal Name Pegasystems Inc
- Total Equity Funding$58M (USD)
in 3 rounds
- Latest Funding Round$25M (USD), Series B
Feb 2004
- InvestorsPegasystems
& 7 more
- Employee Count2,453
- Acquired byPegasystems
(Mar 2010)
Funding Insights of Chordiant Software
Chordiant Software has successfully raised a total of $58M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in February 2004. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $58M
- Total Rounds 3
- Last Round Series B — $25M
- First Round $23M
(Oct 1998)
- Investors Count 7
All 3 funding rounds of Chordiant Software with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb 2004 | $25M | Series B | – | – | – |
| Jun 1999 | $10M | Series A | – | Charter Growth Capital Fund | |
| Oct 1998 | $23M | Series A | – | – |
8 investors in total: 8 institutional.
Investors in Chordiant Software
Chordiant Software has secured backing from 8 investors, including venture fund and institutional investors. Prominent investors backing the company include Pegasystems, Norwest Venture Partners and General Motors.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investment banking and growth capital solutions are provided by Charter Capital. | 1989 | chartergrowthcapital.com | Grand Rapids, United States | |
Investments in technology companies are conducted globally by Battery Ventures. | battery.com | |||
Brentwood Associates is engaged in growth-oriented private equity investments. | brentwood.com | Los Angeles, United States | ||
| bluewatercapital.com | ||||
Venture capital and growth equity firm providing investments and resources to entrepreneurs in various sectors. | 1961 | nvp.com | Menlo Park, United States | |
Global automotive company | 1908 | gm.com | United States | |
A group of companies is engaged in asset management. | 1980 | tudor.com | Stamford, United States | |
Wealth management solutions via AI decisioning and automation are provided. | 1983 | pega.com | Cambridge, United States |
Investor details for Chordiant Software
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
Timeline of Chordiant Software
4 dated milestones of Chordiant Software across 27 years, from founding to its latest funding, stage changes and deals.
- Founded Chordiant Software is founded.
- Funding First funding round of $23.0M.
- Funding Latest funding round, Series B, of $25.0M.
- Exit Acquired by Pegasystems.
Competitors of Chordiant Software
Chordiant Software has 3 listed competitors in our database, 3 of them funded. They include Twilio, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed competitors of Chordiant Software
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Chordiant Software
Websites that share an audience with Chordiant Software (chordiant.com).
Websites whose visitors overlap most with Chordiant Software. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| rightnow.com | 100% | 15K | #1,675,883 | View details | |
go.infor.com | go.infor.com | 99% | – | ||
| kana.com | 85% | 1.9K | #10,687,562 | View details | |
| oracle.com | 85% | 18.1M | #2,347 | View details | |
dailygameplanonline.com | dailygameplanonline.com | 85% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 22 similar websites and full traffic analytics for Chordiant Software
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 22 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Chordiant Software (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about Chordiant Software
Chordiant Software was founded in 1983 and raised its 1st funding round 15 years after it was founded.
Chordiant Software is headquartered in Cambridge, United States. It is registered at Cambridge, Massachusetts, United States.
Chordiant Software is a funded company, having raised a total of $58M across 3 funding rounds to date. The company's 1st funding round was a Series A of $23M, raised on Oct 1998.
Chordiant Software has 2,453 employees.
Chordiant Software was founded in 1983 in Cambridge, United States, with operations centered on software solutions for customer relationship management, business process management, and enterprise decision management. Predictive applications were delivered to support marketing, customer service, and loyalty executives in analyzing customer behavior. Personalized, event-driven campaigns were enabled through the Marketing Director Suite, allowing development, execution, tracking, and refinement to improve interactions and measure outcomes.
Chordiant Software's top competitors include Twilio, Genesys and Freshworks.
Chordiant Software has 8 investors. Key investors include Pegasystems, Norwest Venture Partners, General Motors, Charter Capital, and Battery Ventures.
Chordiant Software operates through Pegasystems Inc.
Yes. Chordiant Software was acquired by Pegasystems in March 2010.