DialogTech
About DialogTech
DialogTech is a Technology company based in Chicago (United States) by Irv Shapiro, and was acquired by Invoca in May 2021. Call analytics and workflow automation platform. DialogTech has raised $86.99 million across 17 funding rounds from investors including Invoca, Square 1 Bank and Apex Venture Partners. DialogTech has completed 3 acquisitions, including Cloudvox, Mongoose Metrics and Swydo. Its chief executive, as recorded, is Doug Kofoid. DialogTech offers products and services including Revenue Execution Platform, Call Tracking, Artificial Intelligence, and Interaction Management. Its focus areas include Enterprise Applications, Sales Force Automation, Sales Analytics and Conversation Intelligence. Its legal entity is IFBYPHONE, INC. Its competitors include Observe.AI, Chorus.ai and CallRail; 3 of its 3 listed competitors have raised funding.
Company details
DialogTech provides call analytics and workflow automation platform. It connects, measures, and optimizes sales and service calls for businesses and organizations. DialogTechs VBMA solutions capture and manage phone leads. The product suite is a set of software-as-a-service applications including call tracking, hosted IVR (interactive voice response), call routing, virtual call center and voice broadcasting. The company aims to widen its brand beyond telephones. Major customers include Zendesk, Uber, and Sothebys International Realty.
Products & Services of DialogTech
DialogTech offers a comprehensive portfolio of products and services, including Revenue Execution Platform, Call Tracking, Artificial Intelligence, and Interaction Management.
Platform for optimizing ad spend and call attribution using AI
Tool to attribute calls to marketing campaigns for performance tracking
AI for enhancing caller insights and agent performance in sales
Software to manage and analyze customer interactions for revenue growth
Apps and channels of DialogTech
its YouTube channel Invoca has 440 subscribers and 30 videos.
Videos from DialogTech
The most watched videos on DialogTech's YouTube channel, Invoca (440 subscribers). Click a video to play it here.
More on Invoca.
Funding Insights of DialogTech
DialogTech has successfully raised a total of $86.99M across 17 strategic funding rounds. The most recent funding activity was a Series D round of $2.48 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $86.99M
- Total Rounds 17
- Last Round Series D — $2.48M
- First Round $1.5M
(Jan 2005)
- Investors Count 10
Latest 10 of 17 funding rounds of DialogTech with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2020 | $2.48M | Series D | – | – | – |
| Aug 2015 | $10M | Debt – Conventional | – | – | |
| Sep 2014 | $30M | Series D | – | SSM Partners, NewSpring | |
| Jan 2014 | $9M | Series D | – | – | – |
| Jan 2014 | $9M | Series C | – | River Cities Capital | |
| Sep 2012 | $4M | Unspecified | – | – | – |
| Sep 2012 | $4M | Series B | – | – | – |
| Dec 2011 | $2M | Debt – Conventional | – | – | |
| Jan 2011 | $9.96M | Series B | – | Spring Mill Venture Partners, National Association of REALTORS | |
| Dec 2010 | $8M | Series B | – | – |
11 investors in total: 11 institutional.
Investors in DialogTech
DialogTech has secured backing from 11 investors, including institutional and venture fund investors. Prominent investors backing the company include Invoca, Square 1 Bank and Apex Venture Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
VC firm investing in seed and growth stage companies in North America | apexvc.com | Chicago, United States | ||
| rccf.com | ||||
Private equity firm investing in growth-stage companies | ssmpartners.com | Memphis, United States | ||
Investment firm focusing on lower-middle market growth, healthcare, and various strategies. | newspringcapital.com | |||
| springmillvp.com | ||||
VC firm investing in the US | originventures.com | Chicago, United States | ||
Venture capital fund investing in seed to expansion stage startups | i2aventures.com | Chicago, United States | ||
| bluecrestcapitalfinance.com | ||||
Venture debt, treasury, and cash management services are provided. | 2005 | square1bank.com | Durham, United States | |
A trade association for real estate professionals is operated. | 1908 | nar.realtor | Chicago, United States |
Investor details for DialogTech
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of DialogTech
2 people are tracked at DialogTech (2 in leadership).
| Name | Role | Group |
|---|---|---|
Irv Shapiro | Founder & Executive Chairman | Leadership |
Doug Kofoid | CEO | Leadership |
Complete people profiles for DialogTech
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Investments & Acquisitions by DialogTech
DialogTech has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Cloudvox, Mongoose Metrics and Swydo.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Reporting and monitoring software for PPC campaigns is provided. | swydo.com | Hilversum, Netherlands | 2006 | Jan 2018 | •••• | |
Call tracking, measurement, and attribution services are provided for marketers. | mongoosemetrics.com | Independence, United States | 2007 | Sep 2014 | •••• | |
Cloud telephony solutions are provided to developers and SMEs. | cloudvox.com | Timisoara, Romania | 2013 | Jun 2014 | •••• |
Complete acquisition details for DialogTech
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Timeline of DialogTech
7 dated milestones of DialogTech across 16 years, from founding to its latest funding, stage changes and deals.
- Funding First funding round of $1.5M.
- Acquisition Acquires Cloudvox.
- Acquisition Acquires Cloudvox.
- Acquisition Acquires Mongoose Metrics.
- Acquisition Acquires Swydo.
- Funding Latest funding round, Series D, of $2.5M.
- Exit Acquired by Invoca.
Competitors of DialogTech
DialogTech has 3 listed competitors in our database, 3 of them funded. They include Observe.AI, Chorus.ai and CallRail.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| chorus.ai | 2015 | San Francisco, United States | $100.3M | 90 | Conversational intelligence platform for sales | |
| callrail.com | 2011 | Atlanta, United States | $132.92M | 193 | Marketing campaigns are optimized via call tracking and analytics. |
Detailed competitors of DialogTech
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Top companies in Sales Force Automation
3 companies that operate in the same segment as DialogTech (Sales Force Automation) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of AI-powered customer relationship management software | 2005 | Cambridge, Massachusetts, United States | USD 100.7 M | USD 3.13 B | 8,250 | |
Contact databases and sales intelligence are supplied to businesses. | 2000 | Vancouver, Washington, United States | USD 32 M | USD 1.25 B | 3,510 | |
Sales prospecting and engagement tools are offered to enterprises. | 2011 | Atlanta, Georgia, United States | USD 246.48 M | 1,121 |
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Related news about Dialogtech
Complete news archive for DialogTech
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Frequently Asked Questions about DialogTech
DialogTech is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
Doug Kofoid is the CEO of DialogTech, as recorded in our data.
DialogTech is a funded company, having raised a total of $86.99M across 17 funding rounds to date. The company's 1st funding round was a Series B of $8M, raised on Jan 2005.
DialogTech provides call analytics and workflow automation platform. It connects, measures, and optimizes sales and service calls for businesses and organizations. DialogTechs VBMA solutions capture and manage phone leads. The product suite is a set of software-as-a-service applications including call tracking, hosted IVR (interactive voice response), call routing, virtual call center and voice broadcasting. The company aims to widen its brand beyond telephones. Major customers include Zendesk, Uber, and Sothebys International Realty.
DialogTech's top competitors include Chorus.ai, Observe.AI and CallRail.
DialogTech offers Revenue Execution Platform, Call Tracking, Artificial Intelligence, and Interaction Management.
DialogTech has made 3 acquisitions, including Cloudvox, Mongoose Metrics, and Swydo.
DialogTech has 11 investors. Key investors include Invoca, Square 1 Bank, Apex Venture Partners, River Cities Capital, and SSM Partners.
DialogTech operates through Ifbyphone, Inc..
Yes. DialogTech was acquired by Invoca in May 2021.