DialogTech
About DialogTech
DialogTech is a company based in Chicago (United States) by Irv Shapiro was acquired by Invoca in May 2021.. DialogTech has raised $90.99 million across 17 funding rounds from investors including Invoca, Square 1 Bank and Apex Venture Partners. DialogTech has completed 3 acquisitions, including Cloudvox, Mongoose Metrics and Swydo. DialogTech offers products and services including Revenue Execution Platform, Call Tracking, Artificial Intelligence, and Interaction Management. DialogTech operates in a competitive market with competitors including Observe.AI, Chorus.ai, CallRail, CallMiner and Invoca, among others.
- Headquarter Chicago, United States
- Founders Irv Shapiro
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Ifbyphone, Inc.
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Products & Services of DialogTech
DialogTech offers a comprehensive portfolio of products and services, including Revenue Execution Platform, Call Tracking, Artificial Intelligence, and Interaction Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for optimizing ad spend and call attribution using AI
Tool to attribute calls to marketing campaigns for performance tracking
AI for enhancing caller insights and agent performance in sales
Software to manage and analyze customer interactions for revenue growth
Funding Insights of DialogTech
DialogTech has successfully raised a total of $90.99M across 17 strategic funding rounds. The most recent funding activity was a Series D round of $2.48 million completed in May 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 17
- Last Round Series D — $2.5M
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First Round
First Round
(01 Jan 2005)
- Investors Count 10
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| May, 2020 | Amount | Series D - DialogTech | Valuation |
investors |
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| Aug, 2015 | Amount | Debt – Conventional - DialogTech | Valuation |
investors |
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| Sep, 2014 | Amount | Series D - DialogTech | Valuation | SSM Partners , NewSpring |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in DialogTech
DialogTech has secured backing from 11 investors, including institutional and venture fund investors. Prominent investors backing the company include Invoca, Square 1 Bank and Apex Venture Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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VC firm investing in seed and growth stage companies in North America
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Private equity firm investing in growth-stage companies
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by DialogTech
DialogTech has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Cloudvox, Mongoose Metrics and Swydo. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
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Cloud telephony solutions are provided to developers and SMEs.
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2013 | ||||
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Call tracking, measurement, and attribution services are provided for marketers.
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2007 | ||||
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Reporting and monitoring software for PPC campaigns is provided.
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2006 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - DialogTech
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Dialogtech Comparisons
Competitors of DialogTech
DialogTech operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, Chorus.ai, CallRail, CallMiner and Invoca, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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Conversational intelligence platform for sales
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Marketing campaigns are optimized via call tracking and analytics.
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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Platform that connects marketing and sales teams to track and optimise the buying journey
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| domain | founded_year | HQ Location |
Momentum is recognized as an AI Revenue Orchestration Platform.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Dialogtech
Frequently Asked Questions about DialogTech
Where is DialogTech located?
DialogTech is headquartered in Chicago, United States. It is registered at Chicago, Illinois, United States.
Who is the current CEO of DialogTech?
Doug Kofoid is the current CEO of DialogTech.
Is DialogTech a funded company?
DialogTech is a funded company, having raised a total of $90.99M across 17 funding rounds to date. The company's 1st funding round was a Series D of $30M, raised on Jan 01, 2005.
What does DialogTech do?
DialogTech provides call analytics and workflow automation platform. It connects, measures, and optimizes sales and service calls for businesses and organizations. DialogTechs VBMA solutions capture and manage phone leads. The product suite is a set of software-as-a-service applications including call tracking, hosted IVR (interactive voice response), call routing, virtual call center and voice broadcasting. The company aims to widen its brand beyond telephones. Major customers include Zendesk, Uber, and Sothebys International Realty.
Who are the top competitors of DialogTech?
DialogTech's top competitors include Chorus.ai, Observe.AI and Invoca.
What products or services does DialogTech offer?
DialogTech offers Revenue Execution Platform, Call Tracking, Artificial Intelligence, and Interaction Management.
How many acquisitions has DialogTech made?
DialogTech has made 3 acquisitions, including Cloudvox, Mongoose Metrics, and Swydo.
Who are DialogTech's investors?
DialogTech has 11 investors. Key investors include Invoca, Square 1 Bank, Apex Venture Partners, River Cities Capital, and SSM Partners.
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