About Get Satisfaction
Get Satisfaction is a company based in San Francisco (United States) founded in 2007 was acquired by Sprinklr in April 2015.. Get Satisfaction has raised $20.85 million across 5 funding rounds from investors including Sprinklr, Azure Capital Partners and Adaptive Path. The company has 43 employees as of December 31, 2014. Get Satisfaction operates in a competitive market with competitors including Constant Contact, Adobe, HubSpot, Freshworks and Sprinklr, among others.
- Headquarter San Francisco, United States
- Employees 43 as on 31 Dec, 2014
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Get Satisfaction Inc
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Funding Insights of Get Satisfaction
Get Satisfaction has successfully raised a total of $20.85M across 5 strategic funding rounds. The most recent funding activity was a Series B round of $10 million completed in August 2011. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 5
- Last Round Series B — $10.0M
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First Round
First Round
(12 Sep 2007)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Aug, 2011 | Amount | Series B - Get Satisfaction | Valuation | InterWest Partners | |
| Aug, 2010 | Amount | Series A - Get Satisfaction | Valuation | Azure Capital Partners | |
| Jan, 2010 | Amount | Seed - Get Satisfaction | Valuation |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Get Satisfaction
Get Satisfaction has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Sprinklr, Azure Capital Partners and Adaptive Path. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early-stage investing in IT and healthcare ventures.
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US focused VC firm
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Early-stage investments are targeted by Azure Capital Partners.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Get Satisfaction
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Get Satisfaction
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Get Satisfaction Comparisons
Competitors of Get Satisfaction
Get Satisfaction operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Constant Contact, Adobe, HubSpot, Freshworks and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based marketing platform for businesses
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Get Satisfaction
Frequently Asked Questions about Get Satisfaction
When was Get Satisfaction founded?
Get Satisfaction was founded in 2007.
Where is Get Satisfaction located?
Get Satisfaction is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is Get Satisfaction a funded company?
Get Satisfaction is a funded company, having raised a total of $20.85M across 5 funding rounds to date. The company's 1st funding round was a Seed of $2.3M, raised on Sep 12, 2007.
How many employees does Get Satisfaction have?
As of Dec 31, 2014, the latest employee count at Get Satisfaction is 43.
What does Get Satisfaction do?
Get Satisfaction helps customer-centric organizations engage consumers in meaningful conversations about their products and services. The Get Satisfaction community platform transforms these conversations into user-generated marketing content and insights, enabling businesses to create differentiated customer experiences. Features include built in SEO capabilities, Integretation with Facebook and social media monitoring, CRM, Helpdesk, marketing automation tools; Language localization and gamification for community members. Customers include Citrix, HootSuite, Intuit and Kelloggs. Acquired by Sprinklr.
Who are the top competitors of Get Satisfaction?
Get Satisfaction's top competitors include HubSpot, Constant Contact and Adobe.
Who are Get Satisfaction's investors?
Get Satisfaction has 7 investors. Key investors include Sprinklr, Azure Capital Partners, Adaptive Path, InterWest, and O'Reilly AlphaTech Ventures.
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