About Textel
Textel is a company based in St. Louis (United States) founded in 2014 was acquired by Capacity in January 2023. Textel has raised $4 million across 1 funding round from investors including Capacity, Capital Midwest Fund and Stout Street Capital. Textel offers products and services including Intelligent Virtual Agents, Agent Assist, and Campaigns and Workflows. Textel operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter St. Louis, United States
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Sectors
Technology
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Products & Services of Textel
Textel offers a comprehensive portfolio of products and services, including Intelligent Virtual Agents, Agent Assist, and Campaigns and Workflows.
Automates self-service for customer interactions across channels
Provides real-time AI coaching and suggestions for agents
Streamlines tasks and enhances operational efficiency
People of Textel
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Funding Insights of Textel
Textel has successfully raised a total of $4M through 1 strategic funding round. The most recent funding activity was a Series A round of $4 million completed in September 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series A — $4.0M
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First Round
First Round
(01 Sep 2020)
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Sep, 2020 | Amount | Series A - Textel | Valuation | Cultivation Capital |
Investors in Textel
Textel has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include Capacity, Capital Midwest Fund and Stout Street Capital.
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VC fund investing in early-stage technology companies
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Early-stage tech companies are funded by this venture capital firm.
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Investments & Acquisitions by Textel
Financial Statements - Textel
Textel Comparisons
Competitors of Textel
Textel operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Frequently Asked Questions about Textel
Textel was founded in 2014 and raised its 1st funding round 6 years after it was founded.
Textel is headquartered in St. Louis, United States. It is registered at St. Louis, Missouri, United States.
James Diel is the current CEO of Textel.
Textel is a funded company, having raised a total of $4M across 1 funding round to date. The company's 1st funding round was a Series A of $4M, raised on Sep 01, 2020.
Provider of a text and cloud-based customer support chatbot for enterprises. Supports scheduled, MMS, group texting with an analytics reporting dashboard. It supports long code texting only(and not shortcode texting used for marketing purposes).
Textel's top competitors include Twilio, Genesys and Freshworks.
Textel offers Intelligent Virtual Agents, Agent Assist, and Campaigns and Workflows.
Textel has 4 investors. Key investors include Capacity, Capital Midwest Fund, Stout Street Capital, and Cultivation Capital.